About us
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
2.518 Reviews
Showing 1-18 of 18 reviews
Steve P.
05/2016
internet service, cable tv service, landline phone service
+ 1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
Steven L.
03/2016
internet service, cable tv service
+ 0 moreI try not to have interaction with them. I've removed cable boxes from the house and have gone to streaming services in every room except our family room. I would tell a friend to try to avoid them because service is mediocre, responsiveness is mediocre and the price is high. The only reason I have them is because there is not a good internet option for DirecTV. When I pull internet away from cable and price it out separately, if I go with DirecTV, I end up paying a lot more.
Description of Work: We use Comcast for cable and internet.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
steve R.
02/2016
cable tv service
+ -1 moreThey ran the cable into the attic to hide the wires. They did a great job! I would recommend them to anyone.
Description of Work: They came out to help me put a TV in my kitchen.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Francis S.
11/2015
cable tv service
+ -1 moreWe don't take Comcast here because it comes in lousy. We used it in Massachusetts and it was fine. They have a lousy customer service reputation. In a different state their service was fair. The thing is, if you lose your electricity you don't get anything. You can lose up to three weeks and they don't give you any kind of a discount.
Description of Work: The gated community we live in offers a discount on Comcast cable.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Elizabeth M.
08/2015
internet service, cable tv service, landline phone service
+ 1 moreI’m stuck with them. If there was another option other than satellite, I guess I would do it. Part of our maintenance in our community includes basic cable. Even if there was another one out there, it probably wouldn’t make sense to me. The price is ridiculously high. You get a different story every time you call them. Sometimes it takes a couple of times to get somebody who knows what they’re doing.
Description of Work: I use Comcast for my internet service and extra channels.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
marilyn I.
07/2015
internet service
+ -1 moreunknown
Description of Work: Internet
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Claire F.
06/2015
cable tv service
+ -1 moreComcast has verified they charged me wrongly on 2 occasions. They promised me a refund for all incorrect charges. After a year and a half and many phone calls I still have not been reimbursed. If Comcast wants to contact me and resolve this issue, I would be more than happy to edit my review and make it more positive.
Description of Work: They are my cable provider.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness |
$100
Cherilyn & Matthew R.
03/2015
internet service, cable tv service
+ 0 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
kiet T.
12/2014
internet service, cable tv service
+ 0 moreIt took about 6 attempts, but the problem was finally resolved. Previous attempts included poor signal strength (bought a booster), cabling was loose (changed the connectors), poor wiring, problematic modem (bought a new one), problematic router (bought a new one).... all of these were false diagnoses, as the problem continued to be sporadic. Finally, after speaking with countless technicians, one technician found THE error. My account was set up wrong somehow, whereby whatever code that was used by Comcast to designate High Definition eligibility was being reset. This technician said he was "hard coding" it so that that code would not revert. Since this was done, I have not had any issues with internet or high definition issues. Given I have little choice to go with Comcast (AT&T U-Verse isn't available and I'm not a fan of satellite dishes sticking off the side of my house), I will continue to use Comcast, but really, the lack of competition is evident in their lack of solid customer service.
Description of Work: inspected sporadic internet outages and sporadic lack of high definition channels.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Mary Frances R.
07/2014
landline phone service
+ -1 moreThis was a land-line phone service for a cardiac monitor. They guy that was supposed to be here between ten and twelve did not show up. He showed up at 4:49PM. In the meantime, I called them. They did not tell me he was going to be late. I went around and around with them trying to get this installed. The guy finally comes. He is taking a very long time, and I am unsure why. I find out he is doing all sorts of things to get a digital system in for the phone line. That is not what I need. It would probably damage the cardiac monitor. I then find out from the tech that they only do digital. The entire day was wasted for a service I did not need.
Description of Work: They were supposed to hook up a land-line phone.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Mary K.
10/2013
cable tv service, landline phone service, internet service
+ 1 moreSet at 78degrees, thermostat reads 78 degrees and a/c technican thermostat reads 71 degrees causing a/c to run constantly, moisture on a/c and mold developed.
Description of Work: Had me on hold for 3 hours and after 5 attemps on different times...just gave up. Infinity/comcast system installed in just 4-5 months ago. More serious. Thermostat did not work and after 3 months have a serious mold problem ... became sick with black mold. Under doctors care, cannot breathe, could not stay in sick, lost work. Spent $2,000 plus for a/c repairs when this company inquired how my xfinity/comcast thermostat kept a/c running -
| Rating Category | Rating out of 5 |
|---|---|
| value |
Cherish B.
05/2013
cable tv service, landline phone service, internet service
+ 1 moreI like that Comcast can bundle everything and I think that the price is great, I love their on demand channel and they have more channels than others.The guy who came to fix everything up was on time and he did everything fast.
Description of Work: I use Comcast for phone, internet and cable TV.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism |
Yes, I recommend this pro
$106
Amanda B.
08/2012
cable tv service, landline phone service, internet service
+ 1 moreHorrible.
Description of Work: I am completely disappointed with the service and support that I've received from Comcast. I placed an order online for cable, phone, and your fastest wireless internet connection and scheduled the tech to come out on the 14th. I also called to confirm that the order was placed correctly. When the tech showed up he did not have the appropriate hardware and my order was incorrect. He spent three hours trying to get things sorted out, and when he was ready to leave I checked the setup and there was no wireless. I spoke to him about this and he said that there was nothing he could do and he left. I then called Comcast to complain, and they told me that they would charge me $70 to come out and fix their mistake! I was very disappointed, but the rep would not waive the fee so I asked them to mail me the wireless router. Once I received the router I spent 6.5 hours on the phone with support, chatting online with support, and reviewing articles and the internet is still not working. I've been passed between support techs and now I'm being told that I need to wait 12-24 hours for a higher level of tech support to contact me and that I'll still incur fees. This is completely unnacceptable. I work in healthcare software - I cannot do my job without internet, and I work from home. The level of quality I have seen from this organization is completely lacking.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$200
MARK W.
06/2012
cable tv service, internet service
+ 0 morePricing and quality overall were pretty good. However, I have a dismay with them because everytime the TV and internet goes down and you will call them, they really can't help you and I get poor answers from them.
Description of Work: I have been using Comcast for about eight years. They do cable and internet services.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Gregory W.
05/2012
cable tv service, internet service
+ 0 moreThe first two are free and the third is $1.99. They are a monopoly, but because it is all through our community we get a $5 discount. They are alright though and getting better.
Description of Work: We have internet and cable service through Comcast. They installed a digital converter last.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$72
patrick F.
04/2012
cable tv service
+ -1 moreI don't have any problems, now, I was apprehensive when they switched over to digital, but, I'm extremely happy now. Unfortunately, it's hit or miss with their customer service, but, they're the only game in town, and my association has them. It''s a part of my association dues. I have old TV's, but when they switched to digital, I had problems, but, it's working now. Only if I complain a lot, I get some satisfaction. They give you a 2 hour window, and they're here within 2 hours. It takes 4 hours to get them out.
Description of Work: I have them.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
sandy A.
10/2008
landline phone service, internet service
+ 0 moreIt went very horrible. They have unbelievably poor communications. No one communicates with each other. Nobody properly notes your account at the call center. They don't come when they say they will. They come without calling. The only thing I can say is the operators are the only people that are pleasant.
Description of Work: They are a cable internet and telephone provider for my home.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
GERALD B.
04/2008
internet service
+ -1 morePrior to Comcast, it was Adelphia. The service has been slower since Comcast took over.
Description of Work: They provide us with our internet service on our computer and cable television.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
7201 N Federal Hwy, Boca Raton, FL 33487
www.comcast.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Service - Cable,
Internet Service,
Phone Service - Landline
FAQ
COMCAST is currently rated 2.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
COMCAST accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, COMCAST does not offer free project estimates.
No, COMCAST does not offer eco-friendly accreditations.
No, COMCAST does not offer a senior discount.
Yes, COMCAST offers emergency services.
No, COMCAST does not offer warranties.
COMCAST offers the following services: HIGH SPEED INTERNET, PHONE SERVICE, CABLE TV.
Contact information
7201 N Federal Hwy, Boca Raton, FL 33487
www.comcast.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day