Welcome to Boca Appliance service, an established local family run business where we treat customers like friends. With professional factory training and over 30 years in the appliance repair business, we have the training and experience to service your appliances.
Our service vehicles carry an extensive inventory of parts, (timers, pumps, heaters, valves, hoses, belts, switches and other popular items) to make your repair fast and easy. Most calls are completed on the 1st trip. All repairs are done in your home and we guarantee parts and labor on parts we supply .
The repair person was professional, but somewhat condescending. I wish he were a little down to earth and more willing to listen instead of talking over me non stop. After initially diagnosing the fault in the dishwasher as being a clogged or bad water pump. He cleaned the pump, and after running the dishwasher briefly he concluded that is all the dishwasher needed. I was relieved that I did not need to shell out $450 for a new pump. I gave him a check for $150 and before he left, he started the dishwasher and instructed me to let it complete the full cycle. 1 minutes after he walked out door, the machine stopped. I went out to look for him, and luckily he was still in the driveway. After letting him know that the machine had stopped, he came back and did some more work but to no avail. The machine would stop immediately no matter what he did. He then claimed that it must be the electronic board that needs replacing. He promised that he would call me back to let me know about the cost to replace the board is and let left. Well, it's been a week now, and I still have not heard from him. I feel that after he got his $150, he no longer needed to follow up. Even though he and the person that was with him promised that they would send me an email receipt, I still haven't received one yet. DISAPPOINTED!!!
Description of Work: Dishwater Repair
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$150
Ken C.
12/2015
5.0
appliance repair
+ -1 more
Steve was promt, efficient, and very knowledgeble. Thank you steve and boca appiance. Steve was very helpful and professional. I am very satisfied with boca appliance. Happy customer!
Description of Work: Repair dryer, dryer went off balance. Steve repaired and realligned the struts. Also steve gave me some suggestions to avoid the rapid spin cycle speed. I
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
angie H.
10/2015
5.0
appliance repair
+ -1 more
The owner was able to get out there the day after I called and gave me an estimate ($29.99 only if not using them for repair, but applied toward repair when using them.) They told me a coil was not working and need to be changed. They can order parts and be back fixing it the next day. The following day they came back on time and changed it at the price quoted. Happy with the service provided.
Description of Work: change a dead coil in the oven
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Cheryl D.
06/2015
5.0
appliance repair
+ -1 more
.
Description of Work: Our KitchenAid range needed to have its computer replaced. Boca Appliance arrived promptly, assessed the situation, ordered the proper parts and installed them as soon as the parts arrived. Very satisfied with the work and the courtesy and promptness of Boca Appliance personnel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$427
Andy C.
12/2012
4.0
appliance repair
+ -1 more
He comes quick and isn't too expensive. If I ever have a problem, he rectifies it quickly. I think he's reasonable.
Description of Work: I have used them over the last 10 years to repair all kinds of appliances.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Jay C.
06/2011
4.0
appliance repair
+ -1 more
They were alright. They were okay its just that they were a little over priced. They were fine and I think they were little bit high priced. I didn't have anything to compare it to. I got a local person. I thought they were little higher priced than what I thought it would be. I don't have anything to compare it to. I didn't get any estimates as I wanted to get it fixed quickly and they said they would come over. They were here on time and he was a very professional guy. I would use them again even though he is pricey because I know they meet all the other factors and when they are here they do the job. It is fixed. Once they fixed something and there was something else that had gone wrong. He came right back and fixed it correctly. He said he thought that might happen and I don't hold that against him. I think that is good.
Description of Work: I used the service of Boca Appliance Svc to repair my washing machine and they fixed my refrigerator too.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Danielle O.
03/2011
2.0
appliance repair
+ -1 more
The company performed service at a rental property of mine. I explained that I was the landlord and I would be paying for the repair so I needed to be informed of what was wrong and how much it would be before anything was done. The women said "of course". The person never called my tenant to tell her when they were coming. The service person came out to take a look and was supposed to call me, the owner, and tell me what was wrong and approximately how much it would be, as I was paying for it. I never heard anything back from the company, but heard from my tenant that the fuse needed to be replaced. The next I called the company and asked what happened and he said they ordered the fuse. I said I never received a call and was never consulted on whether I wanted the oven repaired. I tried to explain why I, the owner, should have been consulted before the piece was ordered, but man didn't seem to understand, or care and said "It's only $240 it's better then buying a new oven isn't it?" The communication from START to FINISH was lacking to say the least! They were presumptuous and slightly belittling. I used this company because they have been in Boca for many, many years. I will NEVER use them again. They are also listed on Angie's List under several names: Boca Appliance Svc, Affordable Appliance and MARRS appliance. I will post this on all three names.
Description of Work: Replaced a fuse in my oven.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$225
Danielle O.
03/2011
2.0
appliance repair
+ -1 more
The company performed service at a rental property of mine. I explained that I was the landlord and I would be paying for the repair so I needed to be informed of what was wrong and how much it would be before anything was done. The women said "of course". The person never called my tenant to tell her when they were coming. The service person came out to take a look and was supposed to call me, the owner, and tell me what was wrong and approximately how much it would be, as I was paying for it. I never heard anything back from the company, but heard from my tenant that the fuse needed to be replaced. The next I called the company and asked what happened and he said they ordered the fuse. I said I never received a call and was never consulted on whether I wanted the oven repaired. I tried to explain why I, the owner, should have been consulted before the piece was ordered, but man didn't seem to understand, or care and said "It's only $240 it's better then buying a new oven isn't it?" The communication from START to FINISH was lacking to say the least! They were presumptuous and slightly belittling. I used this company because they have been in Boca for many, many years. I will NEVER use them again. They are also listed on Angie's List under several names: Boca Appliance Svc, Affordable Appliance and MARRS appliance. I will post this on all three names.
Description of Work: My oven stopped working. The service person determined it was a fuse. They ordered the fuse and replaced it.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$225
Danielle O.
03/2011
2.0
appliance repair
+ -1 more
The company performed service at a rental property of mine. I explained that I was the landlord and I would be paying for the repair so I needed to be informed of what was wrong and how much it would be before anything was done. The women said "of course". The person never called my tenant to tell her when they were coming. The service person came out to take a look and was supposed to call me, the owner, and tell me what was wrong and approximately how much it would be, as I was paying for it. I never heard anything back from the company, but heard from my tenant that the fuse needed to be replaced. The next I called the company and asked what happened and he said they ordered the fuse. I said I never received a call and was never consulted on whether I wanted the oven repaired. I tried to explain why I, the owner, should have been consulted before the piece was ordered, but man didn't seem to understand, or care and said "It's only $240 it's better then buying a new oven isn't it?" The communication from START to FINISH was lacking to say the least! They were presumptuous and slightly belittling. I used this company because they have been in Boca for many, many years. I will NEVER use them again. They are also listed on Angie's List under several names: Boca Appliance Svc, Affordable Appliance and MARRS appliance. I will post this on all three names.
Description of Work: The fuse one my oven died. They replaced it.
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Service Categories
Appliance Repair
FAQ
Boca Appliance Service is currently rated 3.4 overall out of 5.
No, Boca Appliance Service does not offer free project estimates.
No, Boca Appliance Service does not offer eco-friendly accreditations.
No, Boca Appliance Service does not offer a senior discount.
No, Boca Appliance Service does not offer emergency services.
No, Boca Appliance Service does not offer warranties.
Boca Appliance Service offers the following services: Repair Large Appliances, Stoves, Refrigerator