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Boca Air Conditioning Heating & Ventilation

Heating and Air Conditioning

About us

Boca Air Conditioning Heating & Ventilation - ac,ac contractors,ac repair,ac service,air condition,air condition repair,air duct,airconditioning,central air,furnace, ac,ac contractors,ac repair,ac service,air condition,air condition repair,air duct,airconditioning,central air,furnace ac,ac contractors,ac repair,ac service,air condition,air condition repair,air duct,airconditioning,central air,furnace

Business highlights

67 years of trusted experience

Services we offer

Air Conditioning Contractors & Systems - ac,ac contractors,ac repair,ac service,air condition,air condition repair,air duct,airconditioning,central air,furnace, ac,ac contractors,ac repair,ac service,air condition,air condition repair,air duct,airconditioning,central air,furnace, ac,ac contractors,ac repair,ac service,air condition,air condition repair,air duct,airconditioning,central air,furnace

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.622 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-22 of 22 reviews

art S.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding company. Competitive, efficient, on time, clean Used them 13 years ago, no service issues for 13 years so I had them upgrade unit to 16 seer. Took 3 hours. Make sure to ask for Ethan's install team. I will use them again in 13 years as RUUD seems to last about that long; we live 3 blocks from the ocean / salt spray, wind, sun, and a few hurricanes... This is a well managed company.
Description of Work: Replaced ac unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edson D.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was a clogged drain line. It was under warranty. There was no charge for the visit. I used them about one year. They take my calls. They can come right out. I called them because they can come right out.
Description of Work: It was an emergency service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom O.
11/2016
4.0
heating & air conditioning/hvac
  + -1 more
It was good. The only problem that I had was I basically got same deal as the first one but it wasn't just twice as much. It was a little more than that. I'm not sure why it wasn't twice as much. My interaction with them was all good. Everything was good. It was just a little more expensive than I thought it would have been. The work was good.
Description of Work: I purchased a big deal for Boca Air Conditioning Heating & Ventilation. They installed a ductless air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

barnet L.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: performed basic maintenance on A/C, changed filter, checked operation of indoor and outdoor components

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jennifer H.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Boca Air Conditioning Heating & Ventilation
Ms. [Member Name Removed], Thank you for your purchase and I am thrilled that you are enjoying your ductless system. Regards, Joe von Stetten Sales Manager Boca Air Conditioning, Heating, and Ventilation Inc.

Sara R.
08/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Used this company for regular maintenance when my AC was working fine. This service included blowing out the line. I use algae control monthly. About 10 weeks later the line was clogged and machine was not working, called them and brought to their attention that they were just there and that the line was probably not blown out (I was not there when service was performed as this is a rental property.). They said no "no problem, we will take a look at it." As I suspected the line was full of algae. They never said they were going to charge me for this call. They never called to follow up with me and the next morning proceeded to charge me for a full service call, using my previous form of payment that they stored without my knowledge or consent. I called and spoke to a manager and he didn't even try to apologize or say there was a misunderstanding or work with me in any way, shape or form. He said, "it's over 30 days, so we are charging you." The way they handled this was completely wrong and I will never use their services again. It takes a long time for algae to build up in a properly maintained machine, and I personally change the filter and add algae control monthly. This was their mistake and I had to pay for a service a second time because it wasn't done correctly the first time.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0

Yes, I recommend this pro
$149

Response from Boca Air Conditioning Heating & Ventilation
Dear Customer, As Boca Air is now on Angie's List and able to address this complaint let me first apologize for the experience with our company. As a family owned business we want all of our customers to be satisfied. While a drain line can become clogged again after a short period of time based on use and the existing drains condition, the situation could have been handled differently. That being said if you would like us to perform future work at any of your properties, we would like to extend to you a credit for the monies spent on said future work. Regards, Joe von Stetten Sales manager Boca Air Conditioning CAC018273

Kenneth M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
My A/C stopped cooling last night, so I called Boca A/C about 8:30 AM this morning. They told me they would send a technician sometime after 2 PM today. At 11:30 AM Boca A/C called back and asked me if the technician could come now. I said, "Yes, please!" It's July in S. Florida and it's 90 degrees outside and 85 inside. The technician arrived about 15 mins later, quickly diagnosed the problem as a faulty contact on a compressor switch and fixed it. It turned out that the switch was under warranty, so all he charged me for was a standard service call. I've been using Boca A/C for over 35 years. They may or may not be the cheapest people in town, but they are knowledgeable, honest, and they appreciate their customers. I love having that kind of a relationship with a company. By the way, unlike some service providers on Angie's List, Boca A/C did not solicit my review, nor do I know anyone at Boca A/C personally.
Description of Work: Replaced a faulty switch on the A/C compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Ellen G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Professional,very knowledgable and thorough job performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig B.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Went smoothly. Professional job, courteous installers. Prompt, neat. Would recommend highly. The owners, John and Joe, are knowledgeable and responsive. They put up with my delays with patience and without frustration.
Description of Work: Replaced two AC units with Carrier units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,700

Sharon B.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
I called them in due to the filter for the A/C being wet possible leak. He said it could be something with the humidity. He did not go into much detail. I knew something was leaking and needed to be addressed. He stated that I needed to have a bigger filter. He put in a new filter and it was wet again before he left and I pointed it out. He seemed concerned but I do not remember him saying what the issue was at the time. I checked the next day and the filter was still wet. I called called the on call and received Justin who was the technician who did the work at the apartment. He stated that the pan needed replaced for $600.00. This was the first time I heard about replacing the pan. I said that was fine but wanted the $ 95.00 I already paid applies to this. He told me to call in the next morning and he would talk to me about what was going to be done. He was going to talk with his supervisor. He told me not to worry that this would be taken care of. That night on the phone he stated it was sweating and that it could correct itself, but if It didn't the pan would need replaced. This was never mentioned during the intial visit. He stated that I could have a bigger filter, but nothing about the leak. I called in spoke with the owner and she transferred me to the front desk Shelly. Shelly was impertant, rude and dismissive. I wanted the $95.00 applied to the 600.00 for the new pan. She stated that dave the supervisor stated no, she stated in no uncertain terms that this was a new problem and not the old problem. I let her know that I was not satisfied. I called back to insist that the 95.00 rightfully be applied to the $600.00. She did not seem to care. She did not offer any assistance. Her response to her concern was she hung up on me. Under no circumstances should anyone waste time with a company like Boca Air that does not seem to care about their clientel. It is hard to believe that they have All A's. The owner Mary Jane did not make an effort for an intervention.
Description of Work: They were to address leak on filter for A/C.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$95

Response from Boca Air Conditioning Heating & Ventilation
Dear Customer, Let me apologize for the experience with Boca Air. As a Family owned business our goal is customer satisfaction. While not all customers like what we find we are honest about the situation. As the unit we worked on was a 1997 unit and it was showing it's age and poor condition the pan required replacement. As the coil attached to the pan in question was changed, according to the customer, in 2009 by another company the pan should've been changed at that time and if properly done the situation could have been avoided. None the less I would like to extend a $95 credit on future work to you Mrs. Customer. I sincerely apologize for this situation and I would love the opportunity to change your mind about Boca Air. Regards, Joe von Stetten Sales Manager Boca Air Conditioning CAC018273

Joseph V.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and efficient. Timely repairs and reasonable price
Description of Work: Good service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Christina B.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was very good. There's a whistling noise within one of our grate, but they promised to do a followup as soon as possible to correct the issue.
Description of Work: They replaced the entire AC system in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Julianne R.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very neat and professional. They presented all insurance certificates, permits, licensing, and answered all of my questions.
Description of Work: Boca Air installed new HVAC system, inside and outside units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Suzanne S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
I've bought 2 seperate central AC units from them in the past and they are great. The installation went well. I have a service contract with them and they check my units every year.
Description of Work: Boca Air Conditioning checked my AC system and cleaned the filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexandra (Sandy) S.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
He was professional and prompt. He gave me options in a clear concise way that I could understand. He answered every one of my questions and even gave me additional suggestions for services that I would not have thought of. We discussed pros and cons about the motor I needed and it being a 1 or 2 stage motor. He expressed how things would operate with each of my available choices for the service. He was beyond helpful and very patient. He financially bent over backwards to make this job happen. He was actually willing to make less of a profit to make the deal happen for me. I will always recommend them to anyone in need of the services and want people to know that there would have been no reason that I would not have gone with them except for the fact that with my current financial situation I had to go with the one that saved me the most money.
Description of Work: They did a stellar job when they came out to give an estimate. I had been speaking to the owner's son, Joe, throughout all of my conversations with the company. We had Tropical Storm Isaac that created a horrific roof leak that was located right where my air conditioning plenums were and they had been soaked in water and were destroyed. They had to completely be replaced. He gave me quotes for what the job would cost for the replacement of those but it just wasn't going to be possible for me. He worked with me to bring the cost down to fit my budget. The only reason I ended up not going with them was because another service provider that I had used for 23 years previously offered me a price higher than Boca's but when they called to follow up with me and they realized I was going with someone else they countered with additional services that would be provided as well as reducing their price even more. I had to go with the one that would save me the additional money. It killed me to have to call them and tell them I wasn't going to use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Henry A.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Just fine. See above.
Description of Work: Recharged refrigerant. This is the older more environmentally damaging type. The high price is due to ever increasing scarcity as the old refrigerant is being phased out. Justin.the service tech was punctual, very competent and pleasant to work with. When we need to replace the AC system, they are who we'll call.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Wayne F.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
This service was performed for my stepmother. She was very satisfied with the punctuality and professionalism with the company. I don't have any further details.
Description of Work: Boca Heating and Air replaced the air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jennifer G.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
On time and very professional.
Description of Work: Preventive maintenance service on air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Bonnie W.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
Found ductless AC unit on line, Mitsubishi Mr. Slim. Mits website sent me to Boca Air whose sales rep was very responsive via telephone and e mail. Numerous telephone calls and e mail messages were answered promptly. AC tech "Mr Smartie" performed satisfactorily but knew less about the unit than I learned by reading installation and operating instructions at the Mitsubishi website. Needless to say, he would not listen to suggestions. He improperly installed the condensate drain, I called and Boca Air promptly sent a second tech who asked my opinion and after I explained Mitsubishi's installation recommendations, corrected the problem. I recommend Boca Air but will ask for a more experienced AC Tech next time.
Description of Work: Installed an extra AC / Heating unit in Master Bath.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Edward C.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
The company was quick to respond. The person who came was on time and professional. The work was done carefully and well. I plan on using this company on an annual basis. I'm glad I picked them.
Description of Work: The company did a preventative maintenance check and cleaning service on our house's air conditioning systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Linda R.
02/2009
5.0
heating & air conditioning/hvac
  + -1 more
They are very reliable. They are very good. When you call they are there within an hour.
Description of Work: They installed a new air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna F.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
They are good. I do pretty well with my own maintenance, including buying high-end filters and change batteries, etc. They come and look it over to make sure it is working fine. The man who worked on it last time was very nice and on time. The office is about 10 minutes from where I live, so that is nice too.
Description of Work: They came to do routine maintenance and service on the air conditioner I have on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    4331 N Dixie Hwy Unit 1 STE 1, Boca Raton, FL 33431

    www.bocaairconditioning.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Boca Air Conditioning Heating & Ventilation is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Boca Air Conditioning Heating & Ventilation accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Boca Air Conditioning Heating & Ventilation does not offer free project estimates.
    No, Boca Air Conditioning Heating & Ventilation does not offer eco-friendly accreditations.
    No, Boca Air Conditioning Heating & Ventilation does not offer a senior discount.
    No, Boca Air Conditioning Heating & Ventilation does not offer emergency services.
    Yes, Boca Air Conditioning Heating & Ventilation offers warranties.
    Boca Air Conditioning Heating & Ventilation offers the following services: Air Conditioning Contractors & Systems - ac,ac contractors,ac repair,ac service,air condition,air condition repair,air duct,airconditioning,central air,furnace, ac,ac contractors,ac repair,ac service,air condition,air condition repair,air duct,airconditioning,central air,furnace, ac,ac contractors,ac repair,ac service,air condition,air condition repair,air duct,airconditioning,central air,furnace

    Contact information

    4331 N Dixie Hwy Unit 1 STE 1, Boca Raton, FL 33431

    www.bocaairconditioning.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM