Any Time Gutter & Screening Inc

This has to be the worst company on customer engagement out there. After searching around and reading some of their online material, I reached out for a quote, using their website which doesn't allow to enter any extra data, just a plain email. The response I got? "No idea of who you are or where you live". I'm not joking. I should have left it there, but I thought to myself, this guy is probably in the middle of a bad day, let me light it up for him. So I responded with my name and address. The response I got? "No phone number". Again, no joking, I’m copy-pasting here his responses. This time I decided to leave it there and not to answer, since clearly there was something more than just a bad day. A few hours after, I got another email saying how he was passing on because I didn't respond. I then wrote an email explaining him that I was passing as well given the harsh manners that he was using, and that if that was before reaching any deal, I could expect something worse the moment that we had even a small disagreement with respect to the job. The response I got? No joking, these are tidbits of it: “I was very polite and professional…” “ An person with brains would then have…” (sic) “I personally think you are retarded. Try learning the English language or go back to your country”. Now, ponder yourself whether you want to do business with this character.

Arthur and his team were very professional and did an amazing job. The whole process took literally 4 days from the day I called to the finished job. What I also was impressed with was Anytime Roofing, Gutter and Screening offers up to 4 months to pay once job is complete. This is very beneficial for people that need something done immediately and need time to pay. I would definately recommend Arthur to anyone that needs any of his services

(1) THIS IS A TRUE STORY: About four weeks ago, I came to realize that my "new" old home was literally the ONLY one on the block without gutters. From a respected referral, I called Any Time Gutter and spoke with "Professor" Kaufman, President of the company. He came the very same day and gave me an estimate. Discussed with me the best, but certainly not the easiest nor necessarily the cheapest method for protecting my property. Got a second opinion that was let's just say via a different plan of attack -- not wrong, but not as well thought out in terms of taking into account small things easily overlooked that could make a huge difference over time. (2) AS FATE WOULD HAVE IT (aka: "real-time testing"): A few days after the project was flawlessly completed, we had I believe a stretch of 22 consecutive days of heavy summer rains. (3) MY PHILOSOPHY ABOUT PUBLIC REVIEWS: In general, I don't like leaving reviews and avoid negative reviews on the assumption that {a} **** Happens to us all; {b} we all make mistakes or have bad days; {c} most problems can be resolved without drama; {d} what if I was the *******?; and {e} I wouldn't want to adversely affect somebody's livelihood and have that on my conscience [see d.]. THAT SAID, I also rarely leave positive reviews. However sometimes they are truly earned. (4) SATISFIED CUSTOMER I am leaving this review because the job as planned and as it was executed, demonstrated exemplary workmanship and prescience. Mr. Arthur Kaufman is an interesting character, a good man who is, has and could have been great in any endeavor he so chose to pursue. I personally, for selfish reasons, am glad he is in the Gutter and Roofing business now!!

unknown

The first two appointments scheduled with the provider, he did not show up. The third and final appointment, he did show up, but 4 hours later than promise. The provider gave me a very vague and generic quote. He didn't answer any of my questions. On his site, he compares himself to other providers in a negative way and does not seem professional at all. He was extremely overpriced, by 30-40% compared to other providers in the area. I decided to not go with this provider after meeting with him.

The owner was very unprofessional. I did not like the way I was spoken to, so I hung up. He called me back and harassed me about not using his company.

I have filed a complaint with the Better Business Bureau in hopes to inform others of the company?s aggressive sales tactics. Any Time Gutters & Screening provided the worst customer service that I have ever received. No consumer should be harassed by a company who provides a quote. Good products can sell themselves.