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A 1st Choice Appliance Service

Appliance Repair, Appliance Repair - Small

About us

Washers, dryers, refrigerators, freezers, ovens, ranges, microwaves, dishwashers, vent hoods, garbage disposals, compators, icemakers and much more. Experienced technicians.

Services we offer

Appliance repair - large & small.

Reviews

4.920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Susan R.
06/2017
5.0
appliance repair
  + -1 more
Prompt, professional. Did a great job. Will use again
Description of Work: Needed work on the icemaker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alan M.
04/2017
4.0
appliance repair
  + -1 more
Technician was great -- responsive and took care of the problem. He also gave good advice regarding when to scrap it the next time it has a problem.
Description of Work: Repair of washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Geri M.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Raymie G.
01/2016
5.0
appliance repair
  + -1 more
Preston arrived within a few hours of my calling him. He was kind and professional. Even though it was a quick fix he took time to look over the machine and provided guidance. He even offered to help me over the phone with future repairs I would be doing personally. I will recommend him to my friends.
Description of Work: Fixed flooding washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Carol F.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: He replaced the ice maker in my refrigerator. He was able to come the next day, and had a replacement ice maker in his truck. It works very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Martha M.
06/2015
5.0
appliance repair
  + -1 more
Preston showed up on time, with a courtesy call to let me know he was on his way. After a thorough diagnosis, he explained to me what the problem was and what he needed to do. He even gave me an estimate of what it would cost, and the ne kindly removed the food from the freezer in order to get the problem area. He impressed me with his professionalism and his honesty. I hope I don't have more trouble with this refrigerator, but if I do, 1st Choice will be my first choice.
Description of Work: He fixed my refrigerator. He had to take everything out of the freezer in order to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Bill K.
09/2014
5.0
appliance repair
  + -1 more
When I phoned, Preston happened to be nearby and was able to come over very promptly. He was professional in every way and carefully diagnosed the problem as a small broken elbow in the icemaker. Since his initial test could have indicated the need for an unneeded expensive electronic part, his thoroughness saved that cost and he was able to accomplish the repair without ordering any parts. Bottom line -- an excellent job at reasonable cost.
Description of Work: Repaired broken ice maker on Whirlpool refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ron S.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Called about my outside ice machine that had quit working. Talked to Preston who is the business owner and the serviceman. I told him it was not an emergency but he was at my house that afternoon (calling beforehand). Very professional and a "good guy". Figured out the part needed and gave me a written quote. Called in a few days with the part and returned to fix the icemaker. Found the part a little cheaper and reduced his quote to match. Ice machine now works great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Peter W.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Sears Washer was too worn out to be repaired. Replacement of parts would have been too expensive. Honest appraisal.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
03/2014
5.0
appliance repair
  + -1 more
It went great! See above. I will definitely use him again and refer him to others in need of appliance repair.
Description of Work: Preston, the owner of this company, replaced a heating element in my dryer. He is very prompt, professional, and reasonably priced and it is hard to find all 3 qualities in a service company in the Keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Maurizio N.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
04/2013
5.0
appliance repair
  + -1 more
It went great!
Description of Work: The servive rep provided quick response and quick repair to my refrigerator.I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joe K.
12/2012
5.0
appliance repair
  + -1 more
unknown
Description of Work: Responsible, capable, on time, personable, knowledgeable.
Rating CategoryRating out of 5
Yes, I recommend this pro

C Joe K.
05/2012
5.0
appliance repair
  + -1 more
Fridge not cooling. Called and he was here within 2 hr. He diagnosed the problem, plus had the part on his truck. It made a water mess but he contained it and cleaned it up completely. Professional. personable. experienced.
Description of Work: Refrigerator not. Freezing or cooling..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Angela T.
10/2010
1.0
appliance repair
  + -1 more
The company's phone number has been disconnected. I assume that the business has been shuttered.
Description of Work: Looking for repair service for my refrigerator/freezer.
Rating CategoryRating out of 5

Response from A 1st Choice Appliance Service
We no longer service Asheville, NC. That is why that number has been disconnected. We service the Florida Keys now. Sorry for any confusion this transition has brought.

Larry E.
06/2010
5.0
appliance repair, small appliance repair
  + 0 more
I didn’t use their services to get the work done. It’s the estimate which made me not choose them since they were a bit pricey. I did contact couple of other companies and both the companies gave me an estimate over the phone. One of them is coming out tomorrow to do the actual installation. However, A 1st Choice Appliance Services were very prompt, professional and thorough. I would consider using their services in the future.
Description of Work: I received an estimate from A 1st Choice Appliance Services about a month ago for installing some appliances like a microwave and a range top.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$930

Fiona D.
05/2010
5.0
appliance repair
  + -1 more
When my front-load washer began to make a lot of noise on its final spin, and after I had called another service whose "service" was very bad, I finally called 1st Choice Appliance. Mr Pinholster responded immediately, arrived on time the same day. He estimated the cost of repair and advised buying a new machine insead of repair. He recommended a brand and a type of washer, and my subsequent research indicates he knew what he was talking about. He does not sell machines. I highly recommend him.
Description of Work: Mr Pinholster diagnosed the problem on my front-load washer and gave me an estimate of repair costs. He said that if I did not go ahead with the expensive repair, he would charge $45 for the service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

William D.
03/2010
5.0
appliance repair, small appliance repair
  + 0 more
Excellent.
Description of Work: 12/4/09 Repaired dryer. Came twice. Did not charge for return visit to replace part. 3/5/10 Repaired dish washer. Brought parts based on our phone conversation. Always pleasant,earnest,punctual. Made follow up calls after each visit to assure satisfaction with work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Tamra D.
09/2009
5.0
appliance repair
  + -1 more
My dishwasher was not getting water to wash the dishes. I called Preston and he made an appointment to come out the next day. He surveyed the unit and determined the part that was not operating properly. It was late in the day, so we scheduled another day for him to come out with the part and do the final repair. He got the unit working, and washing dishes again. What a relief!
Description of Work: My dishwasher was not operating properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Taia D.
06/2009
5.0
appliance repair
  + -1 more
I was so pleased with the whole experience. They came the same day I called and were very nice to deal with. The technician that came, covered his shoes with protective booties and was the best repair tech I have had to my house. After he fixed my dishwasher, he gave me tips on use and care for my dishwasher. Not only did 1st Choice Appliance deliver quality and excellence, They did it for a fair price too. I recommend them to all my friends.
Description of Work: My dishwasher stopped working. The technician that came out fixed the problem in minutes. He said it was a loose connection on the wire that gave the dishwasher power.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

    Contact information

    PO Box 430514, Big Pine Key, FL 33043

    1stchoiceappliance.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    A 1st Choice Appliance Service is currently rated 4.9 overall out of 5.
    No, A 1st Choice Appliance Service does not offer free project estimates.
    No, A 1st Choice Appliance Service does not offer eco-friendly accreditations.
    No, A 1st Choice Appliance Service does not offer a senior discount.
    No, A 1st Choice Appliance Service does not offer emergency services.
    No, A 1st Choice Appliance Service does not offer warranties.
    A 1st Choice Appliance Service offers the following services: Appliance repair - large & small.

    Contact information

    PO Box 430514, Big Pine Key, FL 33043

    1stchoiceappliance.com