1- The truck the workers came in was large enough to move 5 BR house, when I told them I had less than a 1 BR apt. worth of items. I was stunned by the size and the amount of gas I would be charged. 2- The route they took was "round red Robin's barn" and increased the mileage significantly. It left me feeling like the truck size and directions were intentionally skewed to up the cost much higher that the original estimate, which was based on an hourly rate. I can't imagine any GPS system prompting them to travel the way they did. 3- A Sony portable CD player was missing from my things. When I called the workers about it, they never responded. Finally got a hold of the owner who said both guys didn't remember seeing a CD player. After a thorough search, I found several broken pieces that identified what was left of it. I took pictures and sent to the owner as proof that it was on the truck. I was refunded the $100.00 tip that I generously gave to the movers, but no explanation was ever offered as to what actually happened to my CD player. If I hadn't found those broken pieces, I dont believe I would have received anything. This was the second time I'd used Monster Movers. The first time was a local move and went without a hitch. I tipped them well and wrote a glowing review. This second move was such a disappointment. I felt taken advantage of with the overcharges, and can't believe they lied about the CD player. I have one final move to make. It will not be with Monster Movers.

Perfectly! Very pleased with their service. Arrived on time. Professional demeanor. No foot dragging or complaining about the load. They worked as a team until the job was done.

They did a great job. They were very professional. They showed up on time and gave reasonable price. They work clean. Nice looking. They've done it on time.

The service was wonderful. They were very good. I would recommend them and I would use the service again. They were easy and accommodating. They were fast and efficient. They were easy to work with the schedule and they were on time.