Monster Movers is a proffesional, licensed and insured moving company that strives to make our customers move as stress-free as possible. We preform local and long distance moves, large item moves, as well as just loading and unloading. Our team dedicates themselves to making sure our customers are happy throughout the entire move.
Business highlights
6 years of trusted experience
Se Habla Español
Family Owned & Operated
Services we offer
We preform local and long distance moves, large item moves, as well as just loading and unloading.
1- The truck the workers came in was large enough to move 5 BR house, when I told them I had less than a 1 BR apt. worth of items. I was stunned by the size and the amount of gas I would be charged. 2- The route they took was "round red Robin's barn" and increased the mileage significantly. It left me feeling like the truck size and directions were intentionally skewed to up the cost much higher that the original estimate, which was based on an hourly rate. I can't imagine any GPS system prompting them to travel the way they did. 3- A Sony portable CD player was missing from my things. When I called the workers about it, they never responded. Finally got a hold of the owner who said both guys didn't remember seeing a CD player. After a thorough search, I found several broken pieces that identified what was left of it. I took pictures and sent to the owner as proof that it was on the truck. I was refunded the $100.00 tip that I generously gave to the movers, but no explanation was ever offered as to what actually happened to my CD player. If I hadn't found those broken pieces, I dont believe I would have received anything. This was the second time I'd used Monster Movers. The first time was a local move and went without a hitch. I tipped them well and wrote a glowing review. This second move was such a disappointment. I felt taken advantage of with the overcharges, and can't believe they lied about the CD player. I have one final move to make. It will not be with Monster Movers.
Description of Work: Move personal property from Miami to Avon Park fl
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
Response from Monster Movers LLC
1- we always use a 26' truck because not all customers tell [Member Information Removed] the truth of how much furniture they really have and when we are an hour or more away from the customer, we want to make sure we have enough space to move everything in one load. 2- we don't charge you a fuel surcharge. We charge an hourly rate with all truck fees included. 3- the GPS showed the route they took was actually 7 minutes faster when they started their route. the guys aren't familiar with that area so they relied on the GPS to get them to the destination like they do for every other job.
F. D. M.
12/2021
5.0
moving companies
+ -1 more
Perfectly! Very pleased with their service. Arrived on time. Professional demeanor. No foot dragging or complaining about the load. They worked as a team until the job was done.
Description of Work: Moving
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Wade K.
09/2021
5.0
moving companies
+ -1 more
They did a great job. They were very professional. They showed up on time and gave reasonable price. They work clean. Nice looking. They've done it on time.
Description of Work: They moved some stuff for me.
Rating Category
Rating out of 5
Yes, I recommend this pro
Marissa L.
09/2021
5.0
moving companies
+ -1 more
The service was wonderful. They were very good. I would recommend them and I would use the service again. They were easy and accommodating. They were fast and efficient. They were easy to work with the schedule and they were on time.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Piano Movers,
Delivery Service
FAQ
Monster Movers LLC is currently rated 4.8 overall out of 5.
Sunday: 7:00 AM - 6:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Monster Movers LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa