Bright House Networks

TV Service - Cable, Phone Service - Landline, Internet Service,


Services we offer

Phone land line.

Reviews

3.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
30%
4
20%
3
20%
2
30%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
3.0
professionalism
4.0
responsiveness
4.1
punctuality
4.0
Showing 1-10 of 10 reviews

MELANIE S.
04/2016
4.0
internet service, cable tv service, landline phone service
  + 1 more
They are expensive, but I have priced another and it is the same. I have no choice but I hate them. They do everything they are supposed to, but they don't necessarily fix the problem. They could charge me less. I would tell family and friends to check all companies.
Description of Work: I use Brighthouse for phone, internet and cable.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacinda L.
12/2015
5.0
cable tv service
  + -1 more
unknown
Description of Work: Installed cable and wifi. Took them 2 separate calls to fix issues, but the men were excellent.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Steve D.
09/2015
2.0
internet service, cable tv service, landline phone service
  + 1 more
They currently have a monopoly in our area. They realize that and their service shows it. They just do not seem to care at all about their customers or their service.
Description of Work: Landline, cable and internet monthly service.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$150

Richard B.
09/2015
2.0
internet service, cable tv service, landline phone service
  + 1 more
Bright House had its moments, it can be good and it can be bad. Its as good as any of the rest of them. I've been with them for probably 4 or 5 years. Its cheaper than what Verizon is and are a little bit easier to work with than Verizon is. I don't think 140 a month is a fair price for any of it. Their responsiveness and punctuality is pretty.
Description of Work: I use Bright House for internet service, land line and cable.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$140

Robert S.
05/2015
4.0
home security systems, internet service, cable tv service, landline phone service
  + 2 more
It was a positive experience.
Description of Work: I use Bright House Networks for cable TV and internet services.
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Mike B.
10/2014
3.0
cable tv service
  + -1 more
unknown
Description of Work: updated cable box

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Daryl W.
07/2014
2.0
cable tv service
  + -1 more
Very rude and would not send a tech to me I have to go to them at 71 it isn't fun any more putting up with crap.
Description of Work: Bad internet router box furnished by them. they could not reset over the phone after 45 min. I have to take to them for a new one.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0


Robert M.
04/2013
3.0
cable tv service
  + -1 more
Their service has been fine. They are responsive when we call to report things. They are fine. I have had my issues.
Description of Work: We use Brighthouse for cable TV service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Helen J.
06/2012
5.0
internet service, cable tv service
  + 0 more
They are friendly, I like their price, and they are punctual. The price of services are really good with their bundling.
Description of Work: I use Bright House Networks for my cable and internet service. I recently had to do a service call because one of my outlets was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthur G.
06/2012
5.0
landline phone service
  + -1 more
They have better value than other company.
Description of Work: I use Bright House Networks for landline phone service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1004 US Hwy 92 W, Auburndale, FL 33823

    brighthouse.com/tampa-bay/support/contact

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Phone Service - Landline,
    Internet Service,
    Home Security Systems

    FAQ

    Bright House Networks is currently rated 3.5 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 PM

    No, Bright House Networks does not offer free project estimates.
    No, Bright House Networks does not offer eco-friendly accreditations.
    No, Bright House Networks does not offer a senior discount.
    No, Bright House Networks does not offer emergency services.
    No, Bright House Networks does not offer warranties.
    Bright House Networks offers the following services: Phone land line.

    Contact information

    1004 US Hwy 92 W, Auburndale, FL 33823

    brighthouse.com/tampa-bay/support/contact

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM