One Hour Air Conditioning & Heating of Jacksonville

Friendly, knowledgeable, competent, from the initial contact through completion of the installation. It was a pleasure doing business with them!

Quick, knowledgeable

The technician showed up in less than an hour after talking to One Hour Customer Service. The technician found the problem, and completed the repair in less than two hours. The technician was very knowledgable, courteous, and friendly. It's nice to deal with people who actually know what they're doing.

Needed seasonal check of air-to-air heat pump system. Office staff was courteous, prompt, and helpful. Technician appeared competent and accomplished needed inspection in a professional manner. Received the expected sales pitch for add-ons after the required work. These were declined - - with thanks.

Started out fine however they basically said it would not pay to finish the inspection after trying to tell us we needed a new unit and that the readings were reading pressure of a wrong type coil. Did not feel that we received the full service call for our 55.00 felt ripped off. We got a second opinion and after the other company cleaned and added refrigerant a/c is working fine. Would definitely not recommend this company. Ripped us Off.

Technician came to our home as requested. Technician was mostly knowledgeable about our model of heater, but had to contact coworkers for advice. Technician did get the heater to work, but then the heater could not be turned off except by using the breaker switch. Technician was requested to return to our house the next day, and the heater was finally repaired to be able to be turned on AND off.

The service was very good. The work was done in a timely manner, and all of the equipment works as advertised.

Called promptly, very courteous even though I had already picked my company.

They are a very great company. They came in the home, very good service on the phone and were timely and nice in their work.