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Glass Specialists Inc

Windows, Glass and Mirrors, Bathtub Restoration,

About us

Family owned & operated. Over 30 years experience. Our goal is your complete satisfaction. Just replace the glass! Not the whole window.

Business highlights

16 years of trusted experience

Services we offer

Repair of windows, Fogged-Double Pane Glass Replacement. Shower Doors, framed and frameless. Mirrored walls & Mirrors, Table Top glass, Window & Door Screens, Glass Cut to Size, Commercial Glass Doors

Services we don't offer

Auto glass.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.719 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
0%
3
11%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-19 of 19 reviews

Rachel S.
02/2023
5.0
glass repair
  + -1 more
Liza went above and beyond when dealing with our situation (a family member damaged our property). The glass panel I needed was very expensive and I did a lot of comparing with several other companies and Glass Specialists came out to be the best match for what I needed as well as the best price! The replacement looks great and it was installed quickly. Can't say enough great things about Liza..she is compassionate, caring and listened to me even when it was outside her line of work!! I would recommend them over any company in town as they have the best prices and exceed expectations when it comes to customer service!! Thanks Again!!
Description of Work: Glass insert for door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara L.
12/2022
5.0
glass repair
  + -1 more
Excellent customer service provided by Liza. Liza was friendly, polite, professional and very knowledgeable of the company. I described what I needed and she filled in all of the details making my request complete. My glass order was ready the next day! I asked if a military discount was available and it was and my charges were adjusted. I had a great experience with Liza and Glass Specialists. Thank you!
Description of Work: Custom glass table tops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda T.
07/2022
5.0
bathtub refinishing, replacement windows
  + 0 more
All services were performed in a timely manner. The price was higher than I expected but that seems to be the way things are these days. Slim and Charlie were on time, worked quickly and didn’t leave a mess. I am very pleased with the end results.
Description of Work: Fogged window glass replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peg D.
05/2018
5.0
glass repair, replacement windows
  + 0 more
I have used them for about 10-12 years. They are very dependable. They show up on time, for both their measurements and then for the service. They also have a really good guarantee.
Description of Work: They have replaced a lot of fogged windows for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$901

Response from Glass Specialists Inc
Thank you for your continued business, and for taking the time to give us a review. We do appreciate it!

Jody G.
05/2018
5.0
glass repair, replacement windows
  + 0 more
They were able to complete the job quickly. They came out, measured the windows, ordered the glass and then came back out to do the installation. The windows now look beautiful and they were just great to deal with as well.
Description of Work: They changed out a bunch of windows that had gas exposure in-between the two window layers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Glass Specialists Inc
Thank you again for your business and for taking the time to give us a review. We do appreciate it.

Melinda B.
03/2017
5.0
replacement windows
  + -1 more
They did a good job. Were punctual and the job went smoothly.
Description of Work: Replace fogged windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Glass Specialists Inc
Thank you so much for the kind words. We really do appreciate it.

John D.
08/2016
2.0
replacement windows
  + -1 more
On our initial phone conversation I informed the rep of a deadline we had for the repair and asked what their schedule would be. She told me they would come out the next day to measure and would be back a day or two after that to install. Sounds good. It took them two days to go by and measure (no problem) but when she calls to schedule the repair she says a week from Friday, 8 days away. When I tried to remind her of our deadline, she became argumentative, asked me how long the window had been broken?? and states to me that my urgency for repair "does not make it her emergency". I asked her apologetically if there was any way she could help because now we running out of time, she offered to move it up one day to Thursday, 7 days out. Now we're going to get contractor to replace entire window for triple the cost in order to meet deadline, just because we relied on this company's promise.
Description of Work: Window pane replacement

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$190

Response from Glass Specialists Inc
Thank you for your review Mr. [Member Name Removed]. We consistently strive to meet the expectations of each and every customer, and we do sincerely apologize that we did not do this in your situation. This situation has been discussed with the personnel involved, and corrective action has been taken to avoid this occurring again in the future. Thank you again for your input.

Dan M.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: replaced fogged windows and replaced rollers on sliding glass door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

alexander S.
03/2015
5.0
glass repair, replacement windows
  + 0 more
On time, on specs, on the budget
Description of Work: Windows and shower doors replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Judy W.
06/2014
3.0
replacement windows
  + -1 more
They cracked the moldings removing the windows, then replaced the broken moldings - LOOKS ugly. They broke the windows getting them out, so lots of glass shards everywhere !!!
Description of Work: replaced glass windows. They cracked the molding taking out the windows, broke all windows, so a lot of broken

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$1,200

william G.
05/2014
5.0
replacement windows
  + -1 more
Windows were ordered and arrived when promised. Windows were scheduled for installation when they arrived. Three man crew arrived on time and finished installation within 5 hours. There was absolutely no mess or inconvenience. All members of the installation team were polite and extremely considerate. Pricing and warranty are exceptional. We would highly recommend services from Glass Specialists.
Description of Work: Whole house glass replacement - approximately 44 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

PAUL S.
05/2014
3.0
replacement windows, glass repair
  + 0 more
They responded promptly, and showed up when they said they would both to quote and to install. Installation of replacement glass for three windows was done in a competent manner. The price I paid was as they had quoted, which seemed about average for this area. Technician was professional. Technician forgot to clean up some broken glass on lawn that had fallen out. Also, I found small pieces of broken glass in my driveway and on my kitchen floor after they had left.
Description of Work: Replaced glass in three windows.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

KRIS S.
04/2014
5.0
glass repair
  + -1 more
Two installers showed up 15 minutes prior to the job, I wasn't even there yet, they beat me! They called to confirm, were friendly and professional. It took less than 3 hours to install all the windows and they did not make a mess. I consider the price more than fair and we were thrilled not to have to replace the actual window units. Glass Specialists also provides a warranty, which was a great selling point for our home when putting it on the market.
Description of Work: Replaced 23 fogged insulated windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Glass Specialists Inc
Thank you so much for your review. We do greatly appreciate the input and your business. Sincerely, Kathryn

Harriet S.
03/2014
5.0
glass repair, replacement windows
  + 0 more
When we called them they sent somone out the next day and we got the estimate the same night. We called and ordered it the next day and it was completeed with a weeks time.
Description of Work: They replaced the window above our front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Chris S.
04/2013
5.0
replacement windows
  + -1 more
We were referred to The Glass Specialists from another company. They set an appointment to give us a quote. The serviceman was on time and after a few measurements went back to the office and provided a quote via email. After deciding to go with The Glass Specialists, they ordered the replacement pane and had it installed within a week. The serviceman was on time and provided quality work.
Description of Work: We had a cracked window pane that needed replacement. They were quick to come out and give a quote. Within a week they had the pane ordered and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Glass Specialists Inc
Thank you for your kind words [member name removed]. We do greatly appreciate it, and we do appreciate your business. Kathryn

James Y.
10/2012
5.0
replacement windows
  + -1 more
They were really, really good. They did a great job. They identified that we had a long time warranty with the manufacturer and saved us a lot of money by doing so.
Description of Work: They replaced a lot of defective windows that I had in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Glass Specialists Inc
Thank you so much for your input. We truly do appreciate it!

Daphne W.
05/2012
5.0
replacement windows
  + -1 more
Very happy with this company and the staff. I had two other estimates, but Chad was the only one that checked and told me my windows were still under warranty, and that I would only have to pay for labor. What a great surprise! His company took care of all the ordering and contacted me when the windows came in for installation. The installers were great. Very courteous and professional. I would definitely use this company again.
Description of Work: Had one cracked window and two foggy windows replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187.25

Response from Glass Specialists Inc
Thank you so much for the wonderful review Member. We truly appreciate your input and were very happy to have had an opportunity to work with you. Sincerely, Kathryn Morris

Tim K.
03/2012
5.0
replacement windows, glass repair
  + 0 more
Everyone was professional from the intial telephone call to the actual installation. The glass was measured on the first visit, ordered the next day, and installed on the third day. I could have saved some money if I had removed the frame and brought it in to the shop but I choose to have them install it to prevent any possible danger to myself in transporting the broken glass.
Description of Work: A tech came to measure a broken pane of glass, later in the week the owner came to install the pane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Glass Specialists Inc
Thank you so much for your comments. We appreciate it immensely, and were very happy to service your glass needs.

Cynthia M.
12/2011
5.0
replacement windows
  + -1 more
We are very pleased with them. Every time we have called them for a job, they come right out. They get us in the schedule and they get the job done. They are a pleasure to work with. Their prices are very competitive. They were here before we got here yesterday to pick up the key.
Description of Work: We used Glass Specialists to do windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Glass Specialists Inc
Thank you for your comments Member. We are very pleased that you were satisified with our service & product.

    Contact information

    1198 Mayport Rd Ste 11, Atlantic Beach, FL 32233

    http://www.GlassSpecialistsInc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Glass and Mirrors,
    Bathtub Restoration,
    Screen repair

    FAQ

    Glass Specialists Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Glass Specialists Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Glass Specialists Inc offers free project estimates.
    No, Glass Specialists Inc does not offer eco-friendly accreditations.
    No, Glass Specialists Inc does not offer a senior discount.
    No, Glass Specialists Inc does not offer emergency services.
    Yes, Glass Specialists Inc offers warranties.
    Glass Specialists Inc offers the following services: Repair of windows, Fogged-Double Pane Glass Replacement. Shower Doors, framed and frameless. Mirrored walls & Mirrors, Table Top glass, Window & Door Screens, Glass Cut to Size, Commercial Glass Doors
    Auto glass.

    Contact information

    1198 Mayport Rd Ste 11, Atlantic Beach, FL 32233

    http://www.GlassSpecialistsInc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed