He took half the money up front yesterday to perform the work today. Didn’t show up and can’t be reached.
Description of Work: Tree removal
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$825
Mike B.
06/2014
2.0
tree service
+ -1 more
I have used Alvin's multiple times in the past two + years and while it is hit or miss as to whether he shows up when expected, the work has always been completed to my liking. This last experience was less than pleasing in every way, though. I contacted him on Thursday and he said he would arrive to give me an estimate within the hour. After not showing, I called him again and he agreed to meet me the following morning. He showed up and gave me a quote but there were storms moving in so he would be back first thing in the morning to do the work. He asked for me to pay him in advance, which is common with him, but I instead agreed to only give him a deposit. He did show up the following morning and trimmed the palms in the front of my house and removed the hedges as agreed. Him and his partner took a "restroom break" and returned two hours later. He said something had come up and he needed to finish the three trees in the back yard the following morning at 8am. I agreed and foolishly paid him for the remainder of the work, although I was confident he would return as he left two large ladders behind. And again, he has completed multiple jobs for me in the past couple of years, so I didn't mind paying him in advance. 8am came with no sign of him so I left to run some errands. When I returned home around noon, his ladders were gone and the three remaining trees had not been trimmed. When I called him, he had no answer for why he hadn't completed the work, despite coming back to collect his ladders, but assured me he would be out the following morning (Monday) to finish the job. As I probably could have expected by this point, he didn't show up to complete the work (now day five since I first contacted him) and any attempt to contact him went straight to voicemail. Basically, I got a little more than half of the work done while he cashed the check for the full service. Guess that's what I get for being so trusting...
Description of Work: Trimming palm trees and removal of hedges.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$500
Mark D.
05/2014
1.0
tree service
+ -1 more
The day they trimmed the 2 Live Oaks was a very warm humid day, and after finishing the trimming of the 2 Live Oaks, Alvin said that he was not feeling very well and that they would come back on Friday to finish the job. I paid Alvin the entire $220 for the full job, and trusted that he was a man of his word. However, I have found that this is simply not true. I called Alvin on Friday, and again on Saturday, and in total I have called Alvin 4 times. He promised to be out to finish the job 3 different times and never showed up to do the work that I had already paid for him to perform. It is disheartening to have to deal with someone, who on the surface seems likes a very reputable, honest man, but then find out that they simply are not that way. I would stay away from Alvin's Discount Services, they obviously cannot be trusted, and if you do give them a try, DO NOT pay them a dime untl all of the work is done to your satisfaction, I found out the hard way.
Description of Work: Alvin's was to trim 2 Live Oak trees and 2 Palm trees in the front yard of my home. They trimmed the 2 Live Oaks, and did a very nice job for the work they did.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$220
Carl P.
05/2014
2.0
tree service
+ -1 more
He trimmed the one tree nicely and cleaned the yard. Never showed up on two separate occasions and did not return calls. Very unreliable
Description of Work: He was to trim two trees. He did the first one, was paid 1/2 his fee and never showed up to trim the second even though he made two different appointments to show up and finish the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Carl P.
05/2014
2.0
tree service
+ -1 more
The tree he did was nicely cut. He is unreliable and unresponsive.
Description of Work: We had an agreement for him to trim two trees. He did one tree and set an appointment to do the second. He never showed up even though we rescheduled it twice. He did not return calls.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Rosemarie H.
06/2013
1.0
tree service
+ -1 more
Set two appointments and he never showed or called for either. He finally told me he wouldn't make it for our most recent appointment after I called him.
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Service Categories
Tree Service
FAQ
Alvin's Discount Tree Cutting and Handyman is currently rated 1.6 overall out of 5.
No, Alvin's Discount Tree Cutting and Handyman does not offer free project estimates.
No, Alvin's Discount Tree Cutting and Handyman does not offer eco-friendly accreditations.
No, Alvin's Discount Tree Cutting and Handyman does not offer a senior discount.
No, Alvin's Discount Tree Cutting and Handyman does not offer emergency services.
No, Alvin's Discount Tree Cutting and Handyman does not offer warranties.