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Tom's Appliance & Repair

Heating and Air Conditioning, Appliance Sales and Installation, Appliance Repair

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.5
punctuality
3.5
Showing 1-2 of 2 reviews

thomas P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
He has a lot of experience and he is pretty good. We are very happy with them. Their punctuality is great.
Description of Work: We use Tom’s Appliance & Repair. He looked at the condensers and see if they were running properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Penny N.
04/2015
1.0
heating & air conditioning/hvac
  + -1 more
I told him that I was not prepared for him to be done so fast and I needed to write a check. I left the front door, with him outside to go and get my check book. In about 1 minute he started ringing the doorbell, constantly, no let up at all. This made the dogs bark. I went to the door and told him I was writing the check as fast as I could and the constant doorbell ringing was not helping. At which time he started screaming at the top of his lungs that he need to get to his next appointment and wanted his money. At this point, I called my brother who had recommended this guy in the first place. My brother then called the office and arranged to pay over the phone. The office was to call him off my property. He left, but the a/c was not working ... in all he was at my house at most 15 minutes. This was a very upsetting situation from a provider that is no doubt not qualified. When my brother hired him to replace the compressor, he said his son was a deputy sheriff and he was well known in the neighboring county. I assume that he gets away with bad behavior because his son covers it up!
Description of Work: This provider replaced the compressor in my central a/c unit in late 2013. Cost was $3,000.00. In late 2014 the unit stopped cooling. I called for a service visit. I had to wait over 7 days for the appointment. Then he did not show up on the scheduled day, but called and said he would be there the next day. He showed up about noon, went around back to look at the unit. He came back in 5 to 10 minutes reporting there was nothing wrong. He wanted $95 for the service call.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$95

    Contact information

    19581 Palm Beach Blvd, Alva, FL 33920


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Sales and Installation,
    Appliance Repair

    FAQ

    Tom's Appliance & Repair is currently rated 3 overall out of 5.
    No, Tom's Appliance & Repair does not offer free project estimates.
    No, Tom's Appliance & Repair does not offer eco-friendly accreditations.
    No, Tom's Appliance & Repair does not offer a senior discount.
    No, Tom's Appliance & Repair does not offer emergency services.
    No, Tom's Appliance & Repair does not offer warranties.

    Contact information

    19581 Palm Beach Blvd, Alva, FL 33920