Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Geek Squad - Best Buy

Computer Repair, Appliance Repair, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
14%
3
29%
2
14%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
3.9
professionalism
3.9
responsiveness
3.9
punctuality
4.1
Showing 1-7 of 7 reviews

Meryl T.
03/2006
5.0
computer repair
  + -1 more
THEY WERE EXCELLENT, TIMELY, INFORMATIVE AND THEY WERE COURTEOUS. THEY EVEN HAD POCKET PROTECTORS. THEY WERE HERE WHEN THEY NEEDED TO BE AND WERE RESPONSIVE.
Description of Work: THE COMPUTER HAD TOTALLY SHUT DOWN, AND THEY HAD TO RESTART IT AND GET IT RUNNING.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

TECUAN F.
03/2006
2.0
computer repair
  + -1 more
THIS PARTICULAR BEST BUY WAS NOT VERY UNDERSTANDING. I PURCHASED A COMPUTER, AND WITHIN A WEEK THE COMPUTER WAS BAD. THEY GAVE ME THE RUNAROUND, AND AFTER ABOUT THREE WEEKS THEY FINALLY DECIDED TO REPLACE IT.
Description of Work: IT WAS THE REPAIR AND REPLACEMENT OF A COMPUTER. AT FIRST THEY TRIED TO FIX IT, BUT AFTER THAT THEY JUST GAVE ME A NEW COMPUTER.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


03/2006
3.0
computer repair
  + -1 more
THE COMPANY IS PRETTY GOOD. IT'S A BIG COMPANY. THEY ONLY HAD A LITTLE CUSTOMER SERVICE. THEY HAD DIFFERENT PEOPLE WORKING ON MY COMPUTER SO IT WAS HARD TO COME IN AND ASK THE NEXT DAY WHAT WAS WRONG.
Description of Work: IT WAS A MEMORY PROBLEM, AN UPDATE.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$150

03/2006
4.0
appliance repair
  + -1 more
THEY WERE FINE. THEY DID WHAT THEY WERE SUPPOSED TO DO, AND THEY ULTIMATELY PROVIDED ME WITH A NEW PRODUCT BECAUSE IT WAS DEFICIENT. THE INDIVIDUALS WERE PROFESSIONAL.
Description of Work: THE REFRIGERATOR WASN'T COOLING. THEY JUST REPLACED SOME PART. THEY HAD TO ORDER IT THEN FIXED IT HERE ON SITE.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

03/2006
5.0
computer repair
  + -1 more
I WOULD USE THEM AGAIN. ANYBODY THAT I TALK TO ABOUT IT I WOULD DEFINITELY SEND THEM IN THEIR DIRECTION. I WOULD PREFER THEM AND GIVE THEM REFERRALS. THEIR PROFESSIONALISM WAS EXCELLENT. THE GUYS WERE EXCELLENT TO WORK WITH.
Description of Work: THEY MADE A BACK UP DISK BECAUSE MY COMPUTER CRASHED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

DAN P.
03/2006
3.0
computer repair
  + -1 more
THEY WORK WAS JUST POOR. THEY PUT IN THE WRONG MEMORY AND MADE A LOT OF MISTAKES. I HAD TO MAKE A COUPLE OF TRIPS. THE WORKERS WERE JUST AVERAGE. IT TOOK A WHILE TO GET MISTAKES CORRECTED.
Description of Work: THEY MADE IT SO THE COMPUTER WORKED FASTER. THEY INSTALLED A NEW PROCESSOR CHIP AND MORE MEMORY.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$500

03/2006
5.0
computer repair
  + -1 more
THEY ARE COURTEOUS AND HELPFUL. THEY WERE GOOD. I DIDN'T HAVE TO WASTE FIVE HOURS OF MY TIME JUST TO FIND OUT THAT ALL I HAVE TO DO IS DOWNLOAD MUSIC ONTO A CD. THEY TOLD ME HOW TO FIX IT.
Description of Work: THEY WERE CHECKING TO SEE IF THE LIGHTNING STRIKE KILLED THE HARD DRIVE. THEY HOOKED IT UP, AND IT STILL WORKED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    597 W STATE ROAD 436, Altamonte Springs, FL 32714

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Appliance Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service

    FAQ

    Geek Squad - Best Buy is currently rated 3.9 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    597 W STATE ROAD 436, Altamonte Springs, FL 32714

    www.geeksquad.com/repair