Initially was no issue as they worked with our ioutdoor kitchen contractor. Called him 4 years later when several cracks developed. Didn't expect him to replace it or do anything for free, just wanted him to take a look and offer any recommendations he might have. Placed multiple calls and finally someone from the company called back. Sent a picture as requested and was told Walter would need to call us back. Waited and then called several times with no response. Obviously does not stand behind his work. His employees gave us his cell phone number for direct contact with no response. Stopped trying. Also found out the contractor who did our project doesn't use him anymore. On the recommendation of a friend, we called Jake at Stone Crazy who promptly returned our call, looked at pictures and offered several recommendations on how to deal with the problem. For future granite jobs we will definitely call the other company.
Description of Work: Installed granite in our outdoor kitchen and grill.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Diana G.
02/2015
1.0
remodeling, home remodeling
+ 0 more
She never called!! I would never suggest that anyone use this company. Complete waste of my time.
Description of Work: On January 19, 2015 Diane Klemme came to my home to measure my bathroom for a remodel. She gave some suggestions and measured the bathroom and shower area. Ms Klemme said she would call the next week to set an appointment so that I would be able to see what her suggestions would look like and the cost of the remodel.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Darlene D.
08/2014
5.0
countertops, marble & granite
+ 0 more
I have used their services a few times over several years. Their prices are very affordable. Their staff and installers are all very professional. They have been great!
Description of Work: I recently purchased some granite from them for a kitchen. They have installed granite for me in the past.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Richard P.
08/2014
1.0
home remodeling
+ -1 more
Have you ever heard the saying no good deed goes unpunished ? Well now I know what it really means.. I first visited Affordable Granite weeks before the job. While there I met the owner and we talked about my project and picked out my slab. Fast forward three weeks and my contractors are at the point the Granite people can come in and measure for the cuts. While Walter (the owner) is measuring we set a date for the install. Install date arrives and no Granite... My contractors try to reach Walter and after many calls and messages they finally get him. Walter then sets another date 6 days after the original one for the morning of July 21 at 8 AM. The installers finally show up at 3PM on that day. After the install I notice the counter top has a fissure crack across the entire top. I questioned the installers and was told that fissures sometimes happen and maybe it could be filled and buffed out . However they said I should call Walter and have him look at it. I called the next day and spoke with Walter and he responded that he would need to talk to his install guys and get back to me.....That was 2 weeks ago and I'm still waiting !!! 6 days late Defective materials Poor communication Overall shoddy operation My good deed was helping out a small business and I now know why the business is small
Description of Work: Cut and install Granite counter top in the master bath
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,800
Contact information
1025 Miller Dr Ste 139, Altamonte Springs, FL 32701
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Service Categories
Kitchen and Bath Remodeling,
Marble and Granite,
Countertops and Backsplashes,
General Remodeling
FAQ
Affordable Granite Concepts is currently rated 2.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Affordable Granite Concepts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Affordable Granite Concepts offers the following services: Remodeling of Kitchens, Vanities, Restaurant Bar Tops, Pool Areas, etc. Estimates are Free - We Fabricate & Install granite.
Plumbing & Electrical Services
Contact information
1025 Miller Dr Ste 139, Altamonte Springs, FL 32701