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Woodrow Services

Heating and Air Conditioning, Plumbing, Water Heaters

About us

We are a small family business owned and operated by Shawn Woodrow that specializes in service, repair, and replacement of residential, Heating, Cooling, and Plumbing equipment and systems. Our mission is to serve our customers so we can serve the less fortunate in our community.

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning, Furnace, Boiler, Water Heater, and Plumbing service, repair, and replacement. Service and Maintenance Agreements are available starting a $4.99/mo

Services we don't offer

Sewer Cleanings

Amenities

Warranties
Yes
Senior Discount

$20

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Hector S.
10/2021
5.0
heating & air conditioning/hvac
  + -1 more
Job was completed satisfactory
Description of Work: Installation of a ductless mini split air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Juan S.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
Shawn came out and performed yearly cleaning and service on 2 oil heaters. Shawn completed cleaning of oil heater. This included replacement of nozzle, filter, and pump strainer. Also included adjustment of electrodes as well as testing and adjusting combustion efficiency.
Description of Work: Clean and service oil heater (2 units)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Woodrow Services
thank you for the review.

Samar M.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very well!
Description of Work: Heater checkup and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woodrow Services
Thank you for the kind review. I appreciate the business.

Teri B.
06/2020
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Shawn has always been prompt, knowledgeable and able to diagnose complicated issues and I am so grateful!!
Description of Work: Unknown leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woodrow Services
Thank you for the kind review. I'm glad I was able to find the leak and get it fixed.

Daniel H.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Shawn was great. Our boiler went out during the new year's deep freeze and he came out the next morning and got it fixed. It ended up being the internal thermostat and he spent the better part of a day getting it all squared away and STILL stuck by his very reasonable repair quote. Very attentive, stuck around for a good while just to make sure it was all working smoothly again. Will definitely be using again.
Description of Work: Emergency boiler repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Woodrow Services
Thank you for the kind review. When I give a price for a repair that is the price no matter what. Your failed aquastat was causing a very unsafe situation I had to make sure it was right and everything was going to be safe for you.

Donald D.
04/2018
5.0
plumbing
  + -1 more
Shawn Woodrow does excellent work, knowledgeable and he is a courteous professional. Over the last two years we have had 3 opportunities to use Woodrow Services, and have been very happy with all the work they have performed for me at my home. I plan on calling Woodrow Services for all my plumbing and/or HVAC needs.
Description of Work: Plumbing work installed faucets in bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woodrow Services
thank you for the kind review. I'm glad we were able to get things fixed up for you.

NANCY W.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Shawn is amazing. In the 95+ degree heat he went up on the roof of our condo and replaced the condenser, restoring our AC. Shawn has become the go to guy for plumbing services for my family and friends. He is professional, punctual, communicates well, and prices fairly.
Description of Work: Replace condenser in air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woodrow Services
Thank you for the kind review. I'm glad I was able to get things up and running again.

Stan C.
03/2018
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
I could not have been more impressed. Shawn was prefessional, punctual, and knowledgeable. I have been looking for years for an honest and reliable HVAC/Plumber and after today the long torturous search can finally be put to rest.
Description of Work: Issue with the pilot light on my Hot Water Heater. He also, at my request, went over various pumps I have in the basement and have sound feedback on what works well and what has room for improvement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woodrow Services
Thank you for the kind review. I look forward to serving your families needs in future.

Liliana G.
02/2018
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Shawn converted my house from propane to natural gas. His pricing was fair, he was fast, professional, he handled all communications with Delmarva and the city regarding permits and inspections. 6 months later the conversion has not given me any problems. Highly recommend!
Description of Work: Propane to natural gas conversion

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woodrow Services
Thank you for the kind review. I'm glad you called me for service. I'm happy I was able to provide you with service you are so happy with even 6 months later.

Barbara S.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
A++++ Can't say enough good things about Woodrow Services! Called Woodrow Services on Tuesday afternoon to repair our heater, and he was at my door, on time, the next morning, even with the snow storm happening overnight! Shawn is very neat, personable, dependable, professional, honest, reasonably priced, and he knows his stuff! AND...he answers his phone when you call! We are new to this area and lucked out when we found Woodrow Services, and we are so thankful we found someone we can trust and depend on when we need plumbing and HVAC service.
Description of Work: Heater needed a new control board and ignitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Woodrow Services
Thank you for the kind review I'm glad I was able to get your system running properly again. I know you took a leap of faith calling me after your experience with the company you originally called not being able to fix your heater properly then not answering your calls for most of the heating season. My approach to service is to treat my customers the way I would want someone to treat my friends [Member Information Removed] family, with honesty [Member Information Removed] integrity.


    Contact information

    1624 Newport Gap Pike building 2, Wilmington, DE 19808

    www.woodrowservices.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Water Heaters

    FAQ

    Woodrow Services is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Woodrow Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Woodrow Services does not offer free project estimates.
    Yes, Woodrow Services offers eco-friendly accreditations.
    No, Woodrow Services does not offer a senior discount.
    Yes, Woodrow Services offers emergency services.
    Yes, Woodrow Services offers warranties.
    Woodrow Services offers the following services: Air Conditioning, Furnace, Boiler, Water Heater, and Plumbing service, repair, and replacement. Service and Maintenance Agreements are available starting a $4.99/mo
    Sewer Cleanings

    Contact information

    1624 Newport Gap Pike building 2, Wilmington, DE 19808

    www.woodrowservices.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day