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Precision Garage Door of Delaware

Garage Doors, Doors, Home and Garage Organization

About us

We offer 24/7 emergency repairs and expert installation for residential garage doors. Proudly serving Delaware since 2002, Precision is staffed with highly trained technicians, never contractors. Call now to speak with a live person or book online. Schedule a repair appointment or free new door consultation today!

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Garage Customization, Garage Door and Opener Installation, Garage Door and Opener Maintenance, Garage Door and Opener Repair, Garage Door and Opener Service, Spring Repair and Installation, Remote Repair and Replacement, Safety Sensors Installation, Roller Repair and Installation, Cable Repair and Installation

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7208 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 176-200 of 208 reviews

William B.
04/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Repaired old door, ordered & installed new garage door and electric garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

Joyce G.
04/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Installed new steel garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,676

Response from Precision Garage Door of Delaware
I would like to personally thank you for taking the time out of your busy day to write such a wonderful review, giving Precision Door Service "A's" in all categories. When we spoke on the phone, it was wonderful to hear how much you loved not only the look of your new door but also how well it operated. If we can be of any further assistance in the future, please do not hesitate to contact me. It was a pleasure getting to know you over the past few weeks. Donna Leonard Customer Care Manager

James K.
03/2015
5.0
garage doors, doors
  + 0 more
unknown
Description of Work: Replaced all rollers on three garage doors which made them all MUCH quieter and easy to roll. Also made emergency repair to a garage door that someone tried to drive through. The technician repaired the door and ordered the replacement panels. The office staff was responsive and the special order panels were installed perfectly. Very pleased with the whole experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Precision Garage Door of Delaware
Thank you for providing great feedback on your experience with Precision Door Service. Here at Precision Door Service, we constantly strive to ensure our customers are WOW'd, and it appears we did just that in your situation. We appreciate your business and look forward to working with you in the future.

Aivars C.
03/2015
4.0
garage doors, doors
  + 0 more
unknown
Description of Work: Replace door spring

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Richard D.
02/2015
3.0
garage doors
  + -1 more
unknown
Description of Work: Since I only like to give positive reviews, I respectfully decline to give a detailed review for them. I would only use their services again if there was no one else who could perform the work in a timely manner and at, what I consider a reasonable cost. | |Thank You.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$126

Response from Precision Garage Door of Delaware
Thank you so much for taking the time to let us know about your experience with our company. I am so sorry to hear that our services did not meet your expectations. As you can tell from the many 5 star and "A" reviews on Angie's List, as well as our own website, customer service is our top priority, and it is our goal that every customer walk away being completely satisfied. In researching your situation to find a solution, I have found that when our technician was out at your home, he recommended you have work performed that was not chosen. Instead, there was a lesser, cheaper option which we performed that did not include a warranty. While we understand it is frustrating to deal with recurring issues with your garage door, we know from experience that our top options are the most effective for our customers, despite the fact they may be a slightly higher price. After reading your review, we made an effort to reach out to you in order to resolve this issue and do whatever it is that we can to make you happy. Unfortunately, you declined speaking with us about this issue further. We sincerely hope that you will change your mind and get in contact with us so we can continue working together in the future. If there's anything else we can do for you and if you decide to get in touch with us, feel free to do so anytime. I hope we can remedy this situation for you. Sincerely, Dean Wilkinson Owner

Pat L.
01/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary D.
01/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Very nice, very professional technicians and installers. There was an initial mistake in that they ordered the wrong size garage door, but they made good and did a great job on the install and the follow up. I would absolutely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door of Delaware
Thank you [member name removed] for your review. Here at Precision Door Service, our goal is to ensure our customers are 100% satisfied. And while mistakes sometimes happen, we do everything we can to correct the situation and take measure to ensure it doesn't happen in the future. We appreciate your business and look forward to working with you in the future.

Robelle A.
12/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door of Delaware
Thank you for your feedback. Here at Precision Door Service, we take pride in being the best garage door company in this area, providing the best products and service that you can buy. If you should need us again in the future, please do not hesitate to contact us.

Jacqueline M.
10/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Repaired door, reset electric eye |Went very well. Professional, courteous

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Precision Garage Door of Delaware
Thank you for choosing Precision Door Service for your garage door needs. We appreciate your feedback and are alway ensure our customers are 100% satisfied.

John D.
07/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BILLY S.
06/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: Maintenance and replacement package. It went extremly well! The service technician was very informative and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Eric O.
06/2014
4.0
garage doors
  + -1 more
unknown
Description of Work: my garage door was making sounds that made me wary. I thought I'd need some work done. I called, and kudos on their call system, you can call anytime and getting an appt was easy and prompt. There didn't end up being anything wrong per the technician, but since I knew I had to pay a visit fee anyway, I asked them to do routine maint / care. Bill was about 150. Afterwards my neighbor was sharing info about who they used, and their bill was much less. So in short, I'm fine with the work , accuracy, timeliness etc, but I guess they are a little high on price. Next time I think I will try someone else, just based on price.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Ganesh I.
06/2014
4.0
garage doors
  + -1 more
unknown
Description of Work: I had to replace rollers on old garage doors. The technician was punctual and very informed about the products and services. Very satisfied with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

susan K.
04/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: replaced springs and bearings on garage door. adjusted sensors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Precision Garage Door of Delaware
[member name removed], Thank you very much for taking your valuable time to write a review about your service experience with our company. We always appreciate a kind word from our customers and we are glad we could help you resolve your garage door issues. Please tell your friends and family about our company. And please let us know if we can ever be of service to you again. Sincerely, Annette Wilkinson, Owner, Precision Door Service

Sheila M.
04/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick S.
04/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: installed new rollers on the garage door. It went very well. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door of Delaware
[member name removed] - Thank you for taking the time to post a positive review about our company. We value all of our customer's feedback and hope to always utilize it to make our company even better. If you ever need any other repairs or maintenance please feel free to call us. Thank you again for choosing Precision Door Service for all your garage door needs. Best Regards, Annette Wilkinson, Owner, Precision Door Service

Suzanne G.
03/2014
5.0
doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alwin T.
03/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: I purchased a Big Deal for a garage door tune-up and roller replacement. The service was pretty good. I was happy with them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary L.
01/2014
5.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Karen K.
01/2014
4.0
garage doors
  + -1 more
.
Description of Work: I used Precision Door Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Bert & Mary M.
01/2014
5.0
garage doors
  + -1 more
.
Description of Work: Greased and inspected garage door. Recommended replacement of weather strip along bottom of door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Terence C.
08/2013
5.0
garage doors
  + -1 more
unknown
Description of Work: Garage door went off track due to snake in the works. Track was bent pretty badly. Provider got the snake out alive, put the door on track, straightened out the track, and adjusted. Door now works smoother then before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Marcie B.
08/2013
2.0
garage doors
  + -1 more
unknown
Description of Work: I purchased a Winter Garage Door Tune-Up Special with Precision Door Service for $79. I had someone from that company come out shortly before the deal ended. The first thing the man who came said was "what can I do for you today?" I told him that I wanted the "tune up special" that was sold on Angies List. He seemed not to know anything about it. I explained further and he started commenting on my door pointing out various things that could be a problem. Long story short, he never addressed the door I had and was totally fixed on frankly selling me a new door. Since I know that one of these days I may need a new door, I listened to his spiel and looked at his material. I already knew about Precision Door so I priced out a door with him. I asked him what would happen to my $79 (normally priced at $140) & he said it would be factored in. I told him that I would think about it and decided that I did not want to proceed. I called and told the company of my decision. In the meantime, my coupon (of course) expired. I want my $79 back. This man did not come ready to do any "winter garage door tune-up." He came to sell me a garage door.
Rating CategoryRating out of 5

Response from Precision Garage Door of Delaware
[Member name removed] I spoke with the service man who came to your home. He was under the impression you wanted him to give you the price on the new door after he arrived and you guys began talking. As you can see from other Angies list members and even on my website that this service man is well liked, gets rave reviews, and is someone you can trust to tell you the truth. He has worked for me for over a decade, so I know he had no ill intentions toward you. We were happy to refund your money and did so. If you have further comments, please dont hesitate to let me know.

Joan G.
01/2013
5.0
garage doors
  + -1 more
Excellent, no complaints.
Description of Work: very friendly, explained everything to my husband as he worked, checking and adjusting as needed. The door works great now, iwth no moaning or groaning! the appointment was set up the day after I purchased the coupon which was great, as we wanted to have this inspection and the adjuistments made before the cold of the winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Leonard M.
01/2013
5.0
garage doors
  + -1 more
Very well.
Description of Work: inspected and performed maintenance on over head garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Contact information

330 WATER ST, Wilmington, DE 19804

https://www.precisiondoordelaware.com/book-now/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Home and Garage Organization

FAQ

Precision Garage Door of Delaware is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door of Delaware accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Precision Garage Door of Delaware offers free project estimates.
No, Precision Garage Door of Delaware does not offer eco-friendly accreditations.
No, Precision Garage Door of Delaware does not offer a senior discount.
Yes, Precision Garage Door of Delaware offers emergency services.
Yes, Precision Garage Door of Delaware offers warranties.
Precision Garage Door of Delaware offers the following services: Garage Customization, Garage Door and Opener Installation, Garage Door and Opener Maintenance, Garage Door and Opener Repair, Garage Door and Opener Service, Spring Repair and Installation, Remote Repair and Replacement, Safety Sensors Installation, Roller Repair and Installation, Cable Repair and Installation
Ask for Details

Contact information

330 WATER ST, Wilmington, DE 19804

https://www.precisiondoordelaware.com/book-now/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day