Patterson Schwartz

Had set up 2 different appointments for real estate (I was buying). I was coming in from another state and had arranged transportation & lodging. Stood up both times. No call backs or apologies.

Jan Patrick was the listing agent on the sale of the first property sold, in 2014, and as soon as the agreement was signed, we were assigned to her "team" and she never communicated directly with us again. In the second instance, Jan Patrick represented the buyer in a sales agreement with NO contingencies. We as the sellers are nonresidents and could not attend the settlement so we had an attorney represent us. However, on the Friday before the scheduled Monday settlement, the buyer suddenly requested a 2-day postponement with no explanation other than they felt "terrible" according to their realtor, and our attorney was led to believe that there was a delay in transferring funds from one of the buyer's accounts to another. Then on the day of the rescheduled settlement, it was postponed a second time due to additional funding issues even though there was no financial contingency in the sales agreement, and it finally closed 2 days later. My experience with Jan Patrick and her team is that they are secretive, self-serving and frivolous in attitude and action. Seller and buyer beware!

We visited a number of properties over a period of six months. We were not in a hurry to move, so we were able to take our time and find a house that exceeded our requirements. The paperwork required to obtain a mortgage was extensive and the Home Mortgage Consultant available at the agency provided excellent service in this matter. The property we chose had an issue, unexpected by the Sellers, involving an Underground Storage Tank, (UST). Our agent took steps to resolve the issue with the requisite agency, contractor, and the Sellers' agent and the issue was resolved at the Seller's expense.

He is very professional and responsive.