They took furniture few weeks ago and they returned it last week. They've done a phenomenal job. Great work. I would highly recommend them. Wonderful work, quality, professionalism, nice people. Easy to work with. Really nice people. Everything matches it.
Description of Work: They took my antique furniture and restored it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Dennis W.
11/2017
5.0
furniture repair
+ -1 more
We were very happy with the results. They were punctual and very nice to deal with. Their prices were reasonable as well. We would definitely use them again.
Description of Work: The re-upholstered a Queen Anne bench and the cushion and back of an early American chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn J.
09/2017
4.0
furniture repair, upholstery
+ 0 more
The chair is repaired. The upholstery work was good and the mechanism seems to be holding up. Reasonable pricing. Picked up and delivered.
Description of Work: Repair on mechanism and upholstery of a reclining chair.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Caroline Q.
02/2017
5.0
furniture repair
+ -1 more
The repair was done a week ahead of what was promised. The nice, knowledgeable staff was very helpful. The quality of the work was terrific. This is a company that exceeds expectations.
Description of Work: Restored an Eames chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Bettie F.
07/2016
5.0
furniture repair
+ -1 more
They did an amazing job... came out & picked up the desk (2 side pedestals)... took about 2 weeks, and the results were amazing. This desk had deep stress cracks and they were able to make it look like new. I'd use these guys again in a heartbeat!!
Description of Work: furniture repair of antique desk and chest of drawers... desk had deep cracks in the wood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Karen K.
04/2016
5.0
furniture repair
+ -1 more
unknown
Description of Work: I had 2 pieces of wood furniture refinished. Both were in bad shape, i had not taken care of them. The pieces were a Singer Treadle sewing machine, I think from the early 1900's, and a painted wooden stool. They both look just beautiful now. Plus, I loved the fact that they picked up and delivered the furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Michael B.
07/2015
5.0
furniture repair
+ -1 more
.
Description of Work: Reupholstered chairs, added seat supports. Did excellent job. Courteous, professional. Pick up and deliver, would definitely use again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Patricia F.
05/2015
5.0
furniture repair
+ -1 more
Beautiful. The headboard was perfect. I was worried since it was so high, but it turned out exactly as I wanted. My kitchen chairs were needing the be renewed. They were needing to be tightened and not totally refinished, but brought back to life. The chairs turned out great. I am very satisfied with the work performed by Scott and his crew.
Description of Work: Renewed my kitchen chairs and cut down a large headboard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jeffrey P.
04/2015
5.0
furniture repair, upholstery
+ 0 more
Everything he has done is wonderful. As others have said, Scott is prompt, courteous and very professional. His work is excellent and we highly recommend him.
Description of Work: Over the years, Scott has refinished a queen sized bed, redone 7 dining chairs, re-upholstered a wing chair, refinished a large dining room table (with 2 leaves) and completely constructed from scratch, an excellent set of cushions for an antique Chaise Lounge. We really like Scott...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
RALPH G.
01/2015
5.0
furniture repair
+ -1 more
Scott showed up on time, gave an estimate, took the tables away and repaired them as promised.
Description of Work: My more than 40 year old oak table had split in one of the panels. Another piece a stacking set of tables was splitting. Scott repaired them and they look as good as original
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Elizabeth D.
12/2014
5.0
furniture repair
+ -1 more
Repair performed as expected
Description of Work: Replaced cracked glass on secretary desk Repaired broken wooden seat back on dining chair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$170
Bryan I.
05/2014
5.0
furniture repair
+ -1 more
The work that Scott did was great, and I couldn't be happier. My dresser had multiple scratches, dings, and gouges after being moved, and after Scott was done they all magically disappeared! Scott is also extremely professional and very nice, and I would have no qualms about having him come back to do more work or to recommend him to friends. The only negative to the service was getting Scott scheduled to come out. When I first called I was told that Scott was out on the road and he would get back to me once he got back. Unfortunately I didn't hear back from Scott for a few days, but we were finally able to get him scheduled to come out and do the estimate about a week and a half later. Normally a wait like that would really bother me, but it's furniture - it's not going anywhere! Unfortunately due to my own screw up I missed the estimate appointment I had setup, so it took another week or so to get Scott rescheduled. After the estimate, it then took another week or so to get him scheduled to do the actual repair. All in all it took about four weeks from my first call to get the work done, but part of that was my fault because I missed an estimating appointment which in turn resulted in a wasted trip for Scott. The moral of the story is Scott runs a small business, so sometimes things take a little longer than we're used to in this Amazon Prime world. The delays are also a testament to just how busy Scott is. He's definitely worth the wait, and you would rather have the guy that everyone's calling to come and repair your stuff than the guy sitting around doing nothing.
Description of Work: Repaired multiple knicks, scratches, and gouges in a large dresser.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$200
Aimee F.
05/2014
5.0
furniture repair
+ -1 more
New Life Furniture Systems are wonderful. We've used them before. They did an excellent job. They were prompt and did as I asked. They picked it up and dropped it off when they were done. They were professional and very nice.
Description of Work: They refinished a piece of furniture I had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Michael M.
05/2014
5.0
furniture repair
+ -1 more
Went great did exactly as we had hoped.
Description of Work: Fixed broken Ralph Lauren kitchen chairs. Did a tremendous job. Very friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Carol C.
04/2014
5.0
furniture repair
+ -1 more
Great from start to finish!
Description of Work: Refinished mahogany foyer table, two cherry end tables and two leaves to my cherry dining room table.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Mary H.
09/2013
5.0
furniture repair
+ -1 more
They came quickly, and called back. We got their response, and we talked to them. They were very friendly and very nice. They took my furniture and checked it.
Description of Work: We found New Life Furniture Systems from Angie's List. We got a quote from them two weeks ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Susan H.
04/2013
5.0
furniture repair
+ -1 more
I called to schedule an appointment to have them look at the job. Scott came out to my house within a couple of days. He looked at the job, explained what they would do for the repair and took the time to answer my questions. He made me feel at ease and confident in their ability. He gave me the estimate and took the pieces that day. A few weeks later he brought the pieces back and I was amazed at how they looked. Absolutely flawless! Both pieces looked brand new and there was no sign whatsoever that they had been damaged. I also had them refinish a mirror for the master bathroom to match a new vanity I had purchased. The color match was perfect. I would highly recommend New Life Furniture Systems. Definitely worth the price. Very courteous, professional and true artists!!
Description of Work: I had two areas on my dresser and nightstand that had damaged the finish, one right down to the wood. They refinished the entire top of both pieces.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$375
Paul R.
12/2012
4.0
furniture repair
+ -1 more
Excellent work, the piece looks great! Took about 5 weeks versus the 3 weeks quoted, but I was not in a hurry so this was not a problem....
Description of Work: Refinished Antique Sewing Machine Cabinet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
punctuality
3.0
Yes, I recommend this pro
$200
Monica E.
11/2012
5.0
furniture repair
+ -1 more
Please see my comments above.
Description of Work: Our new table top finish was not a durable as we were expecting and we had a number of small unfortunate accidents that left scarring in the finish. We were very nervous to have the minor damage repaired because the table is so beautiful. However, we knew that the scars needed to be repaired and the finish hardened if we were going to continuing using the table everyday. After reading other reviews on Angie's list we contacted Scott. He called promptly, and came out to provide an estimate quickly. His price was fair, and his professional demeanor instilled confidence with us immediately. We arranged a pick up date for the table top to be taken for the repairs. Scott had the table top for about 2 weeks. The finished product is BEAUTIFUL. It turned out better than we could have hoped. The table looks brand new again. We wouldn't hesitate to ask Scott back for other projects. We give him and his work the highest recommendation. If there was a grade above "A" he would qualify.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Anna H.
11/2012
5.0
furniture repair
+ -1 more
I had a great experience with this company.
Description of Work: Scott refinised my dining room table and 6 chairs - it looks beautiful, was done on time, and I am thrilled. Before that he refinished a coffee table for me - equally outstanding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Angela S.
06/2012
5.0
antiques, furniture repair
+ 0 more
Scott Alexander is the owner and the lead guy that takes care of the refinishing. My wife absolutely loves him. He is not the cheapest around, but the products he delivers are top notch, and they look just beautiful. We have had several pieces done, and we have spent several thousand dollars with this particular individual. I would recommend him without a doubt. He is quite disappointed that we don’t have anything else at this point that needs to be done.
Description of Work: We have had several pieces of antique furniture in my wife’s collection repaired by New Life Furniture Systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Linda C.
02/2012
5.0
furniture repair
+ -1 more
We have used this company services many times before. The produce high-quality work.
Description of Work: Theystripped and refinished an old oak table.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Joanne S.
09/2011
5.0
furniture repair
+ -1 more
It went very well. You can barely see where the damage was. I am extremely happy with the work and will definitely use them again.
Description of Work: We just moved from out of state and the moving company damaged the corner foot of an expensive Stickley bookcase. A large part of the foot was gone. Scott Alexander came out and molded a new corner and touched up the finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Suzanne M.
05/2011
5.0
furniture repair
+ -1 more
We've used them over the past 4 years or so. When they are done the furniture always looks brand new. They are very prompt, and also courteous to deal with.
Description of Work: We use them for furniture repair.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture Refinishing and Repair,
Upholstering,
Antiques
FAQ
New Life Furniture Systems is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 7:00 AM - 3:00 PM
Saturday: Closed
New Life Furniture Systems accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, New Life Furniture Systems does not offer free project estimates.
No, New Life Furniture Systems does not offer eco-friendly accreditations.
No, New Life Furniture Systems does not offer a senior discount.
No, New Life Furniture Systems does not offer emergency services.
No, New Life Furniture Systems does not offer warranties.
New Life Furniture Systems offers the following services: Residential and commercial refinishing and refurbishing, upholstery & furniture repair.