Mitsdarfer Bros. Tree Service - a family owned & operated company servicing New Castle Co. Delaware and southeastern Pennsylvania since 1991. We are a full service tree care company. Additional DBA - Mitsdarfer Brothers Tree Service. Additional phone numbers - (302) 478 2800, (302) 836 5600.
Description of Work: Couple of neighbor trees hanging over the property line trimmed and several large pines removed, stump-ground. Scheduling and price was unbeatable and I've never seen a harder working group of guys doing the work. Thanks!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GREG H.
06/2019
5.0
tree service
 + -1 more
We called for a quote they responded promptly we had 4 tall pine trees dying with disease and a fifth that was dead their quote was very reasonable. They came out and were super efficient had the right equipment and were done in under 5 hours. Definitely recommend.
Description of Work: Trees removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Julie J.
03/2018
5.0
tree service
 + -1 more
I was a little apprehensive about these guys as the google reviews complained about them not showing up. But, many neighbors had used them and recommended them so I got the quote. Was pretty reasonable. My other quote was from Barlett and although they seemed super professional and knowledgeable, their quote was way higher than my budget. Went with these guys and called the day before work was scheduled just to make sure all was well (based on those google reviews). Well, they showed up right on time and after a little polite discussion, started right in. Work went well. They did what they promised in a timely manner. Took care of a few items I pointed out on the fly too. Seemed pretty open to direction as the job was ongoing and made minor changes to the work on the fly. Lead guy (with the chainsaw and climbing up the tree) was very friendly and communicative. Tree work done was overall good. I noticed a few branches not cut at right angle to the supporting branches with pieced left sticking up but mostly the work seemed good. They cleaned it all up well too. Would definitely hire them again.
Description of Work: Trim large trees in front and back
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Rebecca M.
06/2017
5.0
tree service
 + -1 more
Great - we are very happy, as are our neighbors. The tree's roots were threatening their foundation.
Description of Work: Remove diseased Maple - ground down stump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Beth L.
01/2017
5.0
tree service
 + -1 more
They did a fantastic job for us, and even worked with our neighbor, as the large tree bordered their property too in order to cut away and remove all the dead branches and debris. Everything was done quickly and cleaned up nicely, very happy!
Description of Work: Cut back large maple tree and trimmed branches from 2 other trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
Lynn K.
04/2016
1.0
tree service
 + -1 more
I had trees removed two years ago and was provided excellent service, however, responsiveness apparently has gone by the wayside over the last two years.
Description of Work: I asked for a price quote to remove two pine trees. Four calls to Fred Mitsdarfer later - no quote. I was told on 4/8/16, around 2pm, I would get a call back in 10-15 minutes. Over forty-eight hours later, I'm still waiting.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
JET A.
02/2016
5.0
tree service
 + -1 more
unknown
Description of Work: removed 2 mid-sized pine trees from the side of my driveway and a small cherry tree in my garden and grind the stumps down. getting the estimate took a bit of time but Fred (or someone) did leave it in my mailbox as explained by the secretary i spoke to on the phone. their price was lower than 3 other tree services i got quotes from in the area. scheduling was a snap. it was 2 weeks out and they were prompt to arrive that morning and do the job. the grinder actually broke while they were doing the first stump so they had to leave to fix it. they came back later in the afternoon to finish the job. everything was cleaned up afterward. very satisfied and will happily use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$550
Kathleen L.
10/2015
5.0
tree service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Larry B.
06/2015
4.0
tree service
 + -1 more
unknown
Description of Work: They were contracted for trimming bushes around the house. Had to come out a second time to finish everything. Perhaps I did not communicate clearly enough to them. It was hard to get them to commit to a date of service but once they did got it done. They do have the lowest cost of service that I know of.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$375
Danielle D.
05/2015
1.0
tree service
 + -1 more
I met with Fred Mitsdarfer on Thursday, April 9 to discuss the work I wanted done to my front and back yard. I asked that the back bushes be trimmed to about 6? tall, the off shoot branches be trimmed off the large tree in the back and that the front tree be trimmed away from the house on both sides. He quoted me $150 and said the team could be out on Friday, April 10 to do the job. The team did come on April 10 when I was at work but upon my return home I noticed that the front tree was not trimmed the way I had asked, in fact, it barely looked different. I sent Fred an email that same day, explaining my dissatisfaction, and he responded by saying ?will stop by tomm.? Saturday arrived and Fred did not come. I sent another email on Monday, April 13, informing Fred that I received the invoice in the mail but that I would not pay it until he was able to come over and address the situation to my satisfaction. I did not hear from him so I sent another email on Thursday, April 16 stating that I would appreciate it if the issue was addressed as soon as possible and again stated that I would send the payment once he came to the house. I called the company on Monday, April 20 and left a message with a woman who said she would pass the note on to the main office. I never got a call back. I sent partial payment with a certified letter giving a deadline as to when the work would need to be finished, if he wanted the full invoice amount. The check was cashed and he may have called (missed call but no voicemail left) but the work was left in a way that I was not satisfied with.
Description of Work: Trim trees
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Yes, I recommend this pro
$150
Felicetta D.
04/2015
5.0
tree service
 + -1 more
They only do tree and stump removal and do not do yard work. They were great, came in and did all they needed to do to get rid of the stump.
Description of Work: I used Mitsdarfer Brothers Tree Service to take a tree out for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nicole V.
01/2015
1.0
tree service
 + -1 more
BUYER BEWARE!!!!!! This is the absolute most HORRIBLE company to do business with, as the lack, professionalism, courtesy & customer service. I had contacted this company on 9/12/14 asking them to provide a quote for removing a tree stump and dirt. I explained my husband and I needed to purchase a shed but needed the area cleared first. The office manager, Kate, took down the information and advised the owner, Fred, would come out to look but she couldn't give me a date or time. Without so much as a phone call first to make sure we would even be home, Fred just showed up at our home on 9/14/14 and it was only by luck that my husband was home at the time. My husband showed Fred what we needed done and he did give a reasonable price so later that evening I called their office and left a message stating we accept their price & when can they do the work. I continued to call the office each week for 4 weeks in a row asking when the work will be done only to be told by Kate that they would get back to me. I finally just gave up and figured I would forget it altogether until I received a phone call from Kate after Christmas asking if we still needed the work done. I told her yes and said it would have to wait until after 1/8/15 and she said that would be fine. On 1/3/15, Kate left a message on my voicemail asking to set up a date and time. When I spoke to Kate on 1/5/15, I asked her about having it done on 1/10/15. She said she that Fred has that date written down to do the work for us but she would speak to Fred to confirm and get back to me.....needless to say she never called me back. Instead, I had to call on 1/9/15 & ask again if he was coming on 1/10/15. She said he will be there on 1/10/15 in the morning. Well, the morning came and went and no Fred and not even a phone call either. I'm done and will NEVER even consider using this company ever again and will also make it my mission to make sure everyone knows the type of company they are dealing with if they are thinking of using them. BUYER BEWARE!!!!!!!
Description of Work: Absolutely nothing!!!!!
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
Nicole V.
01/2015
1.0
tree service
 + -1 more
BUYER BEWARE!!!!!! This is the absolute most HORRIBLE company to do business with, as the lack, professionalism, courtesy & customer service. I had contacted this company on 9/12/14 asking them to provide a quote for removing a tree stump and dirt. I explained my husband and I needed to purchase a shed but needed the area cleared first. The office manager, Kate, took down the information and advised the owner, Fred, would come out to look but she couldn't give me a date or time. Without so much as a phone call first to make sure we would even be home, Fred just showed up at our home on 9/14/14 and it was only by luck that my husband was home at the time. My husband showed Fred what we needed done and he did give a reasonable price so later that evening I called their office and left a message stating we accept their price & when can they do the work. I continued to call the office each week for 4 weeks in a row asking when the work will be done only to be told by Kate that they would get back to me. I finally just gave up and figured I would forget it altogether until I received a phone call from Kate after Christmas asking if we still needed the work done. I told her yes and said it would have to wait until after 1/8/15 and she said that would be fine. On 1/3/15, Kate left a message on my voicemail asking to set up a date and time. When I spoke to Kate on 1/5/15, I asked her about having it done on 1/10/15. She said she that Fred has that date written down to do the work for us but she would speak to Fred to confirm and get back to me.....needless to say she never called me back. Instead, I had to call on 1/9/15 & ask again if he was coming on 1/10/15. She said he will be there on 1/10/15 in the morning. Well, the morning came and went and no Fred and not even a phone call either. I'm done and will NEVER even consider using this company ever again and will also make it my mission to make sure everyone knows the type of company they are dealing with if they are thinking of using them. BUYER BEWARE!!!!!!!
Description of Work: Absolutely nothing!!!!!
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$150
Marsha Z.
11/2014
5.0
tree service
 + -1 more
It was initially difficult to get an estimate. It took 3 calls but was worth the trouble. The estimate was in my front door and I called to request a meeting to trim the 2 other trees. It took a while to arrange. Fred Mitsdarfer knows his business and his prices are excellent!
Description of Work: Removed a huge tree, ground down the stump and trimmed 2 other trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$875
Joanne L M.
10/2014
1.0
tree service
 + -1 more
Contacted Mitsdarfer Bros Tree Service through Angie's List on 9-6-14 and NEVER received a response back.
Description of Work: Never responded back to me.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$1
Joan M.
10/2014
2.0
tree service
 + -1 more
He never called me to arrange for a date to do the estimate. One day I found a written estimate in my mailbox from him. The price was good compared to other estimates I received, so I called him to schedule the pruning of the tree. I left a message requesting a call back for scheduling, and I never heard back from him.
Description of Work: I got an estimate from them on trimming a large tree.
Rating Category
Rating out of 5
value
5.0
responsiveness
1.0
Yang C.
07/2014
5.0
tree service
 + -1 more
Contacted for Service Quote on July 22nd, Quote were provided same day and the next day the dead tree was completely removed to our satisfaction. Great customer service, Competitive pricing, clean and quick job done! I am amazed by their efficiency, friendly crew! I will keep them on my contact list for any future needs and would recommend them to my friends and neighbors without reservation!
Description of Work: Remove a dead tree including grump grinding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lynn K.
07/2014
5.0
tree service
 + -1 more
EXCELLENT! I am very pleased with the work, once the team arrived. They do not return phone calls timely nor do they give you much notice of when they do work. Other than that, all workers were very professional and did a a great job!
Description of Work: Two visits: (1) cut down 3 trees, grind stumps and remove debris; (2) cut back trees, shrubs, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$900
Hunter R.
03/2014
5.0
tree service
 + -1 more
They are honest - I have used them four different times and will use them again!
Description of Work: They show up on time and clean up afterwards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Susan S.
12/2013
5.0
tree service
 + -1 more
They arrived at 8:30 and had left 3 hours later with the trees gone and stumps ground too. I had had several other estimates from other tree services which had been nearly 3 times as much, charging $375 just to grind the stumps. One even said that the job would take a day and a half at least. So I was very happy with Mitsdarfer's job. They cleaned up and didn't hit anything! I agree with the other reviewers as I didn't know when they were coming to do the job and had thought that they had forgotten. It was @ 3 weeks between accepting their estimate and doing the job and they just turned up one morning. Aparently they were really busy. But I would definitely recommend them.
Description of Work: They cut down 2 large pine trees, one of which was very large, right by the house, well head and lamp post.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$825
santosh C.
10/2013
1.0
tree service
 + -1 more
Fred came out to give an estimate. I called him no less than 10 times to schedule the work and never heard back. I finally got a hold of him. I took the day off from work on the scheduled day and Fred never arrived. I left him several messages. I got a hold of his office manager a couple of times so I know that he received my messages. I never heard back from him. I will never do business with this company again.
Description of Work: Got an estimate for pruning, cabling
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Angela T.
12/2012
3.0
tree service
 + -1 more
It did not go well because they never came back to perform with work after an estimate and a date was established.
Description of Work: I have contacted this company three times a year ago for an estimate, after the third call, somone fianlly dropped off an estimate for the work; however after the work was scheduled they never came back and performed the work. I figured I would try again this year 2012; I have contacted them by phone and email over 1 week ago and they still have not gotten back to me. I think I will just go with another company because of lack of responsiveness.
Rating Category
Rating out of 5
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
Norma C.
12/2012
4.0
tree service
 + -1 more
Initially, the quote took about 2 weeks. I made a few calls to remind and he missed one day but came another. Then possibly another 10 days, the job was done in a very efficient manner.
Description of Work: One tree pruned - had approximately 1/3 trimmed off from top and shaped. It took about 3 hrs. The guys did a great job and I was very pleased. I thought because he was connected with Angie's List I would get a discount but there was none.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$375
Margaret Z.
06/2012
5.0
tree service
 + -1 more
The work they did was fine. Their price was what I liked the most about them. They thought that it would just take one day and it turned out to take 2 days. It was a more delicate job than they thought it would be. I think the trees were really close to the house. I did not know they were but they were. The best part was that they stuck with their quote. The first day they were fine but the second day when they had to comeback they informed me that they would be here at 9:00 am; I was here till noon and didn't see them but later when I came back the tree was gone.
Description of Work: I used Mitsdarfer Brothers Tree Service for removing two really large trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Steven H.
02/2012
4.0
tree service
 + -1 more
Trimming was done around the trees, but they did not do the top. There was a crew of 5 people. They worked fast and efficiently.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Landscaping,
Snow Removal,
Firewood
FAQ
Mitsdarfer Bros Tree Service is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Mitsdarfer Bros Tree Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mitsdarfer Bros Tree Service offers free project estimates.
No, Mitsdarfer Bros Tree Service does not offer eco-friendly accreditations.
Yes, Mitsdarfer Bros Tree Service offers a 5% senior discount.
Yes, Mitsdarfer Bros Tree Service offers emergency services.
No, Mitsdarfer Bros Tree Service does not offer warranties.
Mitsdarfer Bros Tree Service offers the following services: Stump grinding, tree, stump removal, brush, hedge trimming, firewood & snow plowing.
Contact information
21 Whitekirk Dr Highland West, Wilmington, DE 19808