Markatos Services Inc. is a family owned and operated business. We provide high quality maintenance services to elite residential homes and commercial businesses in New Castle County, Delaware and Delaware County, Pennsylvania. Markatos Services Inc. has demonstrated the meaning of thoroughness, dependability and consistency since 1983.
Business highlights
42 years of trusted experience
Services we offer
Premier home cleaning, maid services, janitorial cleaning, commercial cleaning, office cleaning, window washing, pressure washing, gutter cleaning, janitorial services, handyman services, painting, etc.
They seem to have a high turnover and it is tiring to keep explaining to new people the rules of the house etc
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Michele C.
08/2017
4.0
house cleaning
+ -1 more
So so. Seemed like most of the crew was new at cleaning.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Alison R.
11/2016
1.0
house cleaning
+ -1 more
HORRIBLE! I cannot believe I put up with them for as long as I did. MULTIPLE times when they were scheduled I received a call saying they "didn't get to my house" today and needed to reschedule. I also had multiple calls saying my key wasn't working (funny how it worked every other time for them AND every day for us). You KNOW how much goes into getting your house ready for the cleaners to come - I cannot tell you what a waste of time it becomes to get the house ready just for them not to show up and have to reschedule!!! They are actually making my life more DIFFICULT. In addition, there was one time they got bleach on my bathroom wall and rugs and broke a picture frame. The most recent cleaning I came home and my kitchen floor had clearly not been cleaned well - they just mopped the center of the floor (the streaks were still there to prove it). My kitchen table was not wiped down, my family room rug was not done, and my wastebaskets were not emptied - ALL things their service was supposed to provide. Honestly, everyone I ever met or spoke to from the service was lovely, but at the point when a cleaning service makes my life more difficult, I have to warn others!
Description of Work: Cleaning Services
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
1.0
$195
Mary M.
07/2016
5.0
woodworking
+ -1 more
unknown
Description of Work: Great window cleaning!
Rating Category
Rating out of 5
Yes, I recommend this pro
GLORIA R.
09/2015
5.0
handyman service, window cleaning
+ 0 more
I've used them before as handymen. They are v ery good.
Description of Work: Replaced some outdoor vent covers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$65
Charles E.
05/2015
5.0
house cleaning, window cleaning
+ 0 more
It went very well. The company said they would send over 3-4 people. Although only 2 people actually showed up, they worked hard and got the job done. Some things were cleaned exceptionally well, others a little less well with some dust remaining on items on basement shelves. However, given the magnitude of the job, and the price charged (extremely reasonable), we were very satisfied with what they did. We initially got a quote for the work from a major post-disaster clean up company and that estimate was in the thousands of dollars -- Markatos' s price was 1/20th of the larger estimate so I was quite amenable to having a little bit of dust left behind.
Description of Work: Cleaned house and basement of a heavy accumulation of construction dust created with installation of a residential elevator. (Although Markatos's "category" on Angie's List is Window Cleaning, they did not do window cleaning for me -- I hired them to do house cleaning.)
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Michele C.
02/2015
5.0
window cleaning
+ -1 more
The team left my home so spotless and shiny - I was SO PLEASED. Very professional.
Description of Work: The Markatos cleaning team did an awesome job cleaning our house. We have three floors, one teenager, one dog, and two cats.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Lena E.
08/2014
5.0
window cleaning
+ -1 more
They did a very nice job. They did a good job. I thought they were extremely reasonable, in fact I called because I thought they had underbided.
Description of Work: I just used Markatos. They cleaned the inside and the outside of all the windows in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth D.
10/2013
5.0
handyman service, house cleaning, pressure washing, window cleaning
+ 2 more
Everyting went well. Technicians were all professional-arrived on time-identified selves-Very courteous Wprk done in timely maqnner-no breaks taken
Description of Work: Pressure washing, window clening, house cleaning, retopping of cement, replacing opf exterior pipes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170,000
Sandra P.
07/2013
5.0
house cleaning, window cleaning
+ 0 more
After an initial and quot;deep cleaningand quot; of our house which was very thorough, I decided to use Markatos services on an every other week basis. I like not having to clean the kitchen and bathrooms, and they do a great job. Especially helpful is that they will change bed linens. I plan to have them do our windows inside and out later this summer. They bring their own cleaning products and equipment and that is included in the price.
Description of Work: Clean first and second floors of house every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$140
Response from Markatos Services Inc.
Thank you, [member name removed], for such a kind review of Markatos!
Kris S.
06/2013
1.0
house cleaning
+ -1 more
Hiring Markatos Services has turned out to be one of the worst decisions I’ve ever made with regards to my home AND my sanity. What started out to be a promising professional relationship nearly a year ago quickly turned sour. (I found myself writing and calling them repeatedly. That may sound like I’m overly picky and full of complaints, but I believe I had legitimate reasons: closing up a room so my pet couldn’t reach her water and food. On good wood furniture, continuously using products that I asked them NOT to use, even when I provided my preferred brand. They failed to come once and never let me know that they’d bumped my appointment; after complaining about this, they called the next time they wanted to reschedule – but not until 5:00 p.m. on the day they were supposed to show. One time, I came home to a pile of dirty rags on my front step. The list goes on and on – a series of little annoyances that, added up, just became more and more exasperating.) But eight months ago, I called with something SERIOUS – that right after they were in my home, I found two valuable items missing. Markatos denies any accountability for my loss and has told me that the case is closed (their insurance company declined my claim), but they have also told me that they let the suspected employee go two days after my ring and cash went missing AND that they have now reviewed and improved their employee background check system. Why would they do that if they bear no responsibility? That may help future customers, but this one remains at a loss. My experience with Markatos over the past year has left me believing that if you treasure your belongings, valuables in your home, your pet, and your peace of mind, stay far away from Markatos Services. I wish I’d known then what I know now – I’d never have trusted them to enter my house.
Description of Work: When I first hired Markatos, I was given a big sales pitch about their family business: bonded and insured, background-checked employees, trustworthy and reliable. Each one of these claims ended up being tested within just a few months. From the little complaints to the serious (missing cash and valuables), my experience with Markatos has been one of the worst service experiences I’ve ever had. My advice? Hire someone – anyone – else.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Response from Markatos Services Inc.
Here at Markatos Services, we take any and all complaints very seriously; otherwise we would not stamp our last name on our company title. We have done everything possible to address and resolve each concern and claim made by this customer. Markatos Services Inc. is licensed, bonded and insured. When the claim was initially made, we were advised by our insurance company to let their claims department directly handle the investigation. The report of items in question was made on 10/17/12. After thorough investigation, the insurance company and authorities found Markatos Services not liable for this claim. We have documentation that supports the results of this claim provided on 3/27/13, 5 months later. We take allegations of stolen property extremely serious. All employees go through an intense hiring process. We perform a criminal background check, character analysis survey, social styles profile, and drug test on all new hires, each in which they must pass. We continue to improve our company processes and systems so Markatos can provide service that lives above industry standards. We have built our business on referrals from existing satisfied customers for the past 30 years. To hear this type of review is very upsetting to us as a family, and operating business.
Sarah H.
09/2012
5.0
house cleaning, window cleaning
+ 0 more
We were moving to the area and they did a move-in day cleaning for us. They had short notice, but were punctual and thorough.
Description of Work: This was an initial house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Velma S.
06/2012
5.0
house cleaning
+ -1 more
very
Description of Work: Markatos cleaning services were quickly available to provide services when needed.I needed a cleaning for "moving out". However, the price was based on an estimate, and seemed overpriced to me, (based on other cleaning services). I went ahead with the service since I had arranged it, and they did a great job. I would recommend them, and would use them for a big job, but could not afford a regular cleaning in this price range.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$410
Sonya D.
05/2012
3.0
window cleaning
+ -1 more
They did a good job on the windows. When they left, they left dirt on the floor and a wet dirty rag on the floor by my bed.
Description of Work: Markatos Services washed my windows.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
$230
John A.
02/2012
5.0
house cleaning, window cleaning, gutter cleaning, handyman service
+ 2 more
There just amazing and friendly.
Description of Work: I had some cleaning and handyman services done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Markatos Services Inc.
Thank you for your kind response to our services provided. We're happy to be of service to you and your restaurant!
Blain C.
07/2011
5.0
house cleaning
+ -1 more
It's a local company. I use them every two weeks. They are excellent. The service went really well. They are located within a mile of my house. They come out when they need to.
Description of Work: I used Markatos Services for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
RICHARD M.
10/2009
5.0
window cleaning
+ -1 more
He does very good work, excellent.
Description of Work: He cleaned the windows, inside and out.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning,
Handyman Services,
Finished Carpentry and Woodworking,
Pressure Washing,
Gutter Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Interior Painting,
Deck Maintenance
FAQ
Markatos Services Inc. is currently rated 4.2 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Markatos Services Inc. accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Markatos Services Inc. offers free project estimates.
Yes, Markatos Services Inc. offers eco-friendly accreditations.
No, Markatos Services Inc. does not offer a senior discount.
No, Markatos Services Inc. does not offer emergency services.
No, Markatos Services Inc. does not offer warranties.
Markatos Services Inc. offers the following services: Premier home cleaning, maid services, janitorial cleaning, commercial cleaning, office cleaning, window washing, pressure washing, gutter cleaning, janitorial services, handyman services, painting, etc.