Horizon Services

4.5(
97
)

Heating and Air Conditioning, Plumbing, Water Heaters,

... +2 more

About us

When you need AC heating or plumbing services, look no further than Horizon Services. For nearly 30 years, we’ve been the trusted name in plumbing heating, and air conditioning, offering an unmatched level of service at reasonable rates.

Business highlights

Emergency Services Offered

Services we offer

Heating Repair, Heater Replacement and Installation, Water Heater Replacement, Air Conditioning Repair, Air Conditioning Replacement and Installation, Drain Clearing, Plumbing Repair, Fixture Replacement, Sewer and Water Line Replacement, Water Treatment System Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.497 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
1%
2
1%
1
12%
Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Write a review

Filter reviews by category

Showing 76-97 of 97 reviews
David N.
05/2023
5.0
heating & air conditioning/hvac
  + -1 more
Excellent
Description of Work: Everything that has to do with the HVAC.
Rating CategoryRating out of 5
Yes, I recommend this pro
Darlene S.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job.
Description of Work: They come and did my heater tune up. My air conditioner wasn't working so they fixed it for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
Arnold L.
12/2020
1.0
heating & air conditioning/hvac
  + -1 more
Still waiting for plumber,
Description of Work: Lite pilot, cleaned and replaced some part put in a call for plumber to replace a valve.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
Response from Horizon Services
*Update: Mr. [Member Name Removed], we are following up with you to ensure your concerns have been addressed to your satisfaction. Please let us know if you have any further questions; we are always here for you.
john b S.
12/2020
5.0
heating & air conditioning/hvac
  + -1 more
exllent job
Description of Work: new house heater
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Horizon Services
Thank you. We appreciate your vote of confidence and look forward to assisting you in the future.
Sharon J.
12/2020
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Awesome .. friendly and affordable
Description of Work: New system
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Horizon Services
We're happy to assist! Thank you for choosing Horizon Services to handle your home comfort needs. We look forward to assisting in the future.
Frederick D.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Swamp cooler installation
Description of Work: Swamp cooler installation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Horizon Services
[Member Name Removed], thank you for calling on us for your HVAC needs.
Eric W.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ..............................................................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro
Suzanne J.
04/2017
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They replaced my heater.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
michele B.
03/2017
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
judd W.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Vivian T B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Margie B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Check up.
Description of Work: AC and Heating.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margie B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Heating and AC checkup.
Rating CategoryRating out of 5
Yes, I recommend this pro
Patricia M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Debra R.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro
marie G.
07/2016
4.0
heating & air conditioning/hvac
  + -1 more
They are hit and miss with the quality of service and the people they send out. They need to be consistent in the people that come out, consistent with the prices and the techs are there to help and not sell you something.
Description of Work: I used Horizon Services for maintenance on my heater.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Maria J.
02/2016
5.0
plumbing
  + -1 more
Needed to move a gas line because the new stove didn't have the same access the old one did. Great service as usual.
Description of Work: Gas line
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Maria J.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job for me answer my questions about a bathroom remodel we have been planning
Description of Work: Answered my questions
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
joseph M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99
Sofia A.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Easy and simple for me. I will use them again
Description of Work: Answered all my questions of pricing to fix a leaking bathroom drain
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy L.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They serviced our AC unit. They are very professional.
Rating CategoryRating out of 5
Yes, I recommend this pro
Susan S.
01/2014
4.0
heating & air conditioning/hvac
  + -1 more
Horizon seems to be a fine provider. The come within the time frame to which they committed; they put shoe coverings on in the house, and appear to be competent. They are fairly expensive. But the key for us is that they spend so much time up-selling that they diminish the impact of their good service. On the last visit they suggested we replace our heat pump, this time they wanted to install an electronic filter system, they never come w/out trying to sell something else. Next time we are calling another company for a review of the system.
Description of Work: I used HORIZON SERVICES INC.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200

Contact information

320 CENTURY BLVD, Wilmington, DE 19808

https://www.horizonservices.com/?utm_source=HZN0200_PPL001_3124905597&utm_medium=profile&utm_campaign=general

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Licensed*

Trade License Number
63739
Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Energy Efficiency Auditing,
Sewer Cleaning

FAQ

Horizon Services is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Horizon Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Horizon Services offers free project estimates.
Yes, Horizon Services offers eco-friendly accreditations.
No, Horizon Services does not offer a senior discount.
Yes, Horizon Services offers emergency services.
Yes, Horizon Services offers warranties.
Horizon Services offers the following services: Heating Repair, Heater Replacement and Installation, Water Heater Replacement, Air Conditioning Repair, Air Conditioning Replacement and Installation, Drain Clearing, Plumbing Repair, Fixture Replacement, Sewer and Water Line Replacement, Water Treatment System Installation

Contact information

320 CENTURY BLVD, Wilmington, DE 19808

https://www.horizonservices.com/?utm_source=HZN0200_PPL001_3124905597&utm_medium=profile&utm_campaign=general

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day