Horizon Services, LLC

4.4(
1,038
)

heating & cooling contractor

About us

Experience The Horizon Difference. On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED! Horizon Services is the region's largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

CreditCard

Reviews

4.41,038 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
20%
3
5%
2
2%
1
3%
Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Write a review
Showing 76-100 of 1038 reviews
Steve S.
09/2019
5.0
I was concerned about losing the personal touch by going with a big regional company versus a small local one. So far I have experienced the same response and service. I see no reason this will change going forward. Every aspect of the system purchase, from sale to installation and follow up have been excellent.
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
NATHAN C.
09/2019
5.0
Honestly didn't expect much but this team nailed every detail and cleaned up like they were never there. Everything works incredibly.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dianne J J.
09/2019
2.5
They are too expensive and some of its employees are not customer friendly
Rating CategoryRating out of 5
quality
3.5
value
0.5
responsiveness
3.0
Joe E.
08/2019
5.0
very professional and courteous.
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Eric L.
08/2019
5.0
don't know
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
James P.
08/2019
N/A
.
Rating CategoryRating out of 5
jon p.
08/2019
5.0
they didn't trie to push everything else on me they let you make the choice you want
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Joseph D.
08/2019
5.0
They installed a new central air conditioner just before the heat wave hit. I was so grateful. The team arrived at 6:30 am and would not leave until the job was completed. I got through those 90 + degree days with a comfortable 72 setting (amazing).
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$10,700
Gladys F.
07/2019
5.0
Excellent HVAC tune-up at a great price. Technician Elton Hicks was efficient, knowledgeable, informative, courteous, and pleasant. I highly recommend Horizon and Elton Hicks. I will definitely use them for any HVAC issues in the future
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
James W.
07/2019
5.0
They did a bang up job from beginning to end. I recommended them to anyone without hesitation.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Pamela B.
07/2019
5.0
Very responsive to customer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Wil S.
07/2019
4.5
All Horizon employees visiting our home were courteous professionals. They were well prepared, on time, and completed the work efficiently.
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$12,000
Glenn K.
06/2019
4.5
{No Comment Provided}
Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Dennis B.
06/2019
5.0
Friendly, clean, delivered more than promised, kept us informed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
JoEllen G.
05/2019
5.0
good company to work with, especially Bacari with the ac and Matt with the heat.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,800
Brenda B.
05/2019
4.0
On time, neat, job explained clearly. Done on time.
Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Joe B.
05/2019
4.5
Zzzzzzzzz
Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
NEALE S.
04/2019
5.0
They stayed despite some in the wall issues and made sure the installation was complete and everything worked.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandra D.
04/2019
5.0
This was a service call for a spring tune-up. Michael Winchester was professional, on-time, very courteous & answered all questions we had. Horizon originally 1 year ago put in a new AC unit for us. I've used lots of plumbing/heating companies, but by far Horizon goes above & beyond all the others!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$39
Sandra D.
04/2019
5.0
This was a service call for a spring tune-up. Michael Winchester was professional, on-time, very courteous & answered all questions we had. Horizon originally 1 year ago put in a new AC unit for us. I've used lots of plumbing/heating companies, but by far Horizon goes above & beyond all the others!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro

Contact information

320 Century Blvd., Wilmington, DE 19808

https://www.horizonservices.com/?utm_source=hzn0200_ppl003_3124905583

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
13VH05117300
Trade License Locale
DE
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services, LLC accepts the following forms of payment: CreditCard
Yes, Horizon Services, LLC offers free project estimates.
No, Horizon Services, LLC does not offer eco-friendly accreditations.
No, Horizon Services, LLC does not offer a senior discount.
Yes, Horizon Services, LLC offers emergency services.
Yes, Horizon Services, LLC offers warranties.

Contact information

320 Century Blvd., Wilmington, DE 19808

https://www.horizonservices.com/?utm_source=hzn0200_ppl003_3124905583

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day