Horizon Services, LLC

heating & cooling contractor

About us

Experience The Horizon Difference. On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED! Horizon Services is the region's largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.41,038 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
20%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 276-300 of 1038 reviews

Kimberly C.
10/2016
5.0
I had a small plumbing problem that needed attention. Horizon was helpful, smart and efficient. They will be my call for the big job around the corner!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joyce N.
10/2016
4.5
Installers worked cleanly and in a timely manner. They respected my property.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Carleen E.
09/2016
5.0
Had to replace leaking water pipe....old house, difficult job, but professionally done. Coordinated well with Aqua PA who replaced old lead pipe street to curb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vincent D.
08/2016
5.0
Very clean and professional workers

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia H.
08/2016
5.0
They were great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
08/2016
5.0
Explained the project in details we could understand along with doing everything they said they'd do...when they said they'd do it. They also had incredible follow up to ensure all aspects of the project were completed to our satisfaction. They were not the least expensive but they were by far the best value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nash N.
08/2016
4.5
Excellent customer service and very flexible with scheduling and negotiating.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jeffrey B.
08/2016
4.5
Very negotiable in pricing, got a great deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Joanna H.
08/2016
4.0
Expensive but you really are getting great service. After having several bad experiences with other plumbers, I'll happily(ish) pay more for the peace of mind of having it done right.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Samuel J.
08/2016
4.5
Fast- polite- good communication price a little high but worth it for the service and quality.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Shari G.
08/2016
4.0
Horizon accommodated my schedule, arrived on time, assessed the problem, communicated the solution, and fixed the issue promptly. The serviceman was pilot, cleanly, and well qualified.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Manoj M.
07/2016
3.5
Turned out they ignored the real issue and gave us a large bill to fix a completely different issue. Hired a different company and dealt with the real issue. Very courteous and professional but light on skill, I guess.

Rating CategoryRating out of 5
quality
2.5
value
3.0
responsiveness
4.5


joe r.
07/2016
4.5
the guy was good but a little too much money

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Lawrence H.
07/2016
4.0
Little pricey, job well done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

suren a.
07/2016
2.0
I did not like that I had to have a four hour window for service. The price were high. They get the job done but it's too expensive.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
4.0

Yes, I recommend this pro

Benjamin R.
07/2016
4.0
I needed rapid response on this occasion and they provided it. So I was particularly pleased.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
13VH05117300
Trade License Locale
DE
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services, LLC accepts the following forms of payment: CreditCard
Yes, Horizon Services, LLC offers free project estimates.
No, Horizon Services, LLC does not offer eco-friendly accreditations.
No, Horizon Services, LLC does not offer a senior discount.
Yes, Horizon Services, LLC offers emergency services.
Yes, Horizon Services, LLC offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day