Horizon Services, LLC

heating & cooling contractor

About us

Experience The Horizon Difference. On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED! Horizon Services is the region's largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.41,038 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
20%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 251-275 of 1038 reviews

Donald S.
02/2017
5.0
No one like to have a large expenditure of monies at one time. But if your hot water tank is leaking and you need to have replaced on a Saturday evening. You can only call Horizon. This is the second time we have dealt with them and they are awesome. Polite, efficient and get's the job done. Would recommend to use them. There are a lot of business out there who do the same thing, I felt that we got the best service and price for what our job entailed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carlos F.
01/2017
4.5
They responded to a late night call. The tech arrived assessed the situation and determined that the clog was inside within minutes it was repaired. The tech cleaned everything even what wasn't his doing. I appreciate the service provided.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jessica I.
12/2016
1.0
This company has come to my home on two or three ocassions. the problem has not been fixed.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
3.0


Peter T.
12/2016
5.0
From first call to set up the appointment, the call to inform us the service man was on the way, to the completion of the job, so impressed. The young man that performed our repairs was so very nice, skilled, efficient and accommodating to our needs. The company saved the day. We really needed a repair before the holiday. The young man's work quality was outstanding. I was very pleased and have been telling others about the service I received.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

steephen w.
12/2016
4.5
The technician was very professional. He knew what he was doing and completed the work to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Forrest B.
12/2016
5.0
Shawn Sunders did a fantastic job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara W.
12/2016
5.0
Had 2 leaks,bathroom sink and toilet. Both were fixed,told me what he was going to do before he started project. Little on the high end of price but got quality work. Now have a service contract with them.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Margaret F.
12/2016
4.5
We were pleased that this service could respond to our problem on a weekend.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

William L.
12/2016
4.5
On time,knowledgeable, professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John H.
12/2016
5.0
Timely, very courteous. He took the time to go over the different services and the cost as well as the option in our plumbing issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marge H.
11/2016
4.5
They were very prompt, completed the project early, very pleasant and professional. They were very careful to prtotect my brand new kitchen while completing the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dennis O.
11/2016
5.0
right on time and done quickly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

AMY F.
11/2016
5.0
My problem turned out to be something they don't do, but they still found out what the problem was and didn't charge me at all!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JACKIE J.
11/2016
5.0
Excellent work, but cost of repair was expensive

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen M.
10/2016
5.0
Very courteous and professional. Answered all questions patiently.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Monika W.
10/2016
5.0
best company for big job, very efficient

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Lee M.
10/2016
2.0
try and get a firm estimate before the work starts. the worker seemed to want to replace rather than repair the plumbing

Rating CategoryRating out of 5
quality
3.5
value
1.5
responsiveness
2.0


Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
13VH05117300
Trade License Locale
DE
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services, LLC accepts the following forms of payment: CreditCard
Yes, Horizon Services, LLC offers free project estimates.
No, Horizon Services, LLC does not offer eco-friendly accreditations.
No, Horizon Services, LLC does not offer a senior discount.
Yes, Horizon Services, LLC offers emergency services.
Yes, Horizon Services, LLC offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day