Horizon Services, LLC

heating & cooling contractor

About us

Experience The Horizon Difference. On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED! Horizon Services is the region's largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.41,038 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
20%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 126-150 of 1038 reviews

Gary M.
07/2018
4.5
The company was performed the requested work and resolved the issue

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$255

Gary V.
07/2018
5.0
The whole crew that was involved from the sale, to the complete installation and even an emergency repair were fantastic. They cost a little more but I’m getting what I paid for. They earned my business from now on.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Tong L.
07/2018
5.0
We needed to replace 2 HVAC system and we chose Horizon due to 24/7 customer service and availability of installation team. They were able to pool two installation team and replace both systems next day. I would say they were in the high price range compare to others but then they suggested a solution to our upstairs temp maintaining issue during the hot days. Others were going to just swap out old with the new. Their suggestion succeeded as we had no issues so far with upstairs holding its temp when we had temps in the 90s.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$18,121

Cynthia R.
06/2018
5.0
Very knowledgeable staff!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

John M.
06/2018
5.0
Very friendly and pro

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronald R.
05/2018
0.5
Very disappointed with company charge my unit with R22 left my air was still not blowing cold sham on me charged me 296$ come back the nexts day told me my coils might be bad and left sham on me I hired a nother company had them replace both my units my wife is happy now that’s all that matters

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
1.0


Buddy D.
05/2018
5.0
Quick and well done job for an entire HVAC install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marilyn H.
04/2018
4.0
They gave me a reasonable estimate, completed work quickly and efficiently. The workmen were courteous and took pride in a job well done. I would hire this company again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$82,000

Anne Marie M.
04/2018
5.0
They were very good - quick to respond. Did excellent work, cleaned up after project and followed up to ensure everything was to our liking. Very impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Yeeve D.
04/2018
4.5
These guys are courteous, professionals and fast working. If I had to hire them, I would without hesitation.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Robert V.
04/2018
4.0
They actually came out two times to replace the water main shut offs around the water meter as the upstream one had broken. The first time they came out they could not find the curb side cut off so I had to have the township come in with a metal detector to find that and turn water off to the residence. Then Horizon came back out and did the job relatively quickly. The work was good and the personnel were personable. Cost was a little high compared to what I am used to but probably consistent w/ other plumbing businesses. I manage a number of apartments and use jack of all trades types such as handymen to do a lot of this work. Thus my idea of reasonable may be skewed to the low side.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$325

Giorgio A.
04/2018
5.0
The team Horizon sent was absolutely outstanding. They were able to repair my sewer line buried 8 feet under a concrete walkway next to the swimming pool without breaking anything. They essentially dug a 2 foot trench and the tunneled under the concrete to reach and repair the damaged sewer line. This saved us a ton of time and money on landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis C.
04/2018
4.5
James, Lloyd, and Butch were friendly and courteous while doing the work, replaced all feed lines and filled in holes as required

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,550

Cheryl P.
04/2018
5.0
They were very knowledgeable, courteous and careful with my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$15,000

Maggie C.
04/2018
5.0
Horizon is the skilled hardworking firm that did the job properly from beginning to end. They quoted the job and kept the price. The job is guaranteed. They assessed the job properly and thoroughly, finding what other vendors missed. The men worked hard throughout the job and were professional and clean and organized. Simply the best. Trusted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John R.
04/2018
5.0
The crew were extremely informative, very polite and when they were finished, my home looked like they had never been there, I might add Mike Kelly , there Rep, was knowledgeable and not pushy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stan K.
04/2018
4.0
You must negotiate the price with them. I saw three other companies, and Horizon came in well over them. I got Horizon down to a number I cud live with, but still high. What I liked was the knowledge of the rep, he knew his stuff.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$9,200

Liz P.
03/2018
5.0
Did an excellent job, timely matter!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Albert R.
03/2018
4.0
On time, professional and a good value.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Michael V.
02/2018
4.0
Good job lacked some info that I had to dig for.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro
$6,280

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
13VH05117300
Trade License Locale
DE
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services, LLC accepts the following forms of payment: CreditCard
Yes, Horizon Services, LLC offers free project estimates.
No, Horizon Services, LLC does not offer eco-friendly accreditations.
No, Horizon Services, LLC does not offer a senior discount.
Yes, Horizon Services, LLC offers emergency services.
Yes, Horizon Services, LLC offers warranties.

Contact information


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day