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Homecraft Inc

Roofing, Windows, Doors,

About us

2020 Super Service Award Winner in Roofing, Doors, and Windows! Homecraft®, Inc. has been making Tri-State homes more beautiful, comfortable and energy efficient since 1981. We are a family owned business and take great pride in providing Tri-State home improvement services to our neighbors in Delaware and southeastern Pennsylvania. If you’re looking for a replacement window, roofing or siding contractor in the Wilmington Delaware or Eastern Pennsylvania areas, we’re here for you. Because we are a family-owned company, our reputation is our greatest asset. For that reason we go out of our way to deliver the very best home improvement experience available. With showrooms in Wilmington, DE and Boothwyn, PA, we give you the opportunity to see and discuss all your home improvement and home renovation options. Additional contact name - John Zatwarnytsky. Additional email - johnz@homecraftinc.com. Award winning.

Business highlights

43 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

2017 Super Service Award Winner in Roofing, Doors, and Windows! Replacement windows, doors, porch & patio enclosures, siding, soffits, fascia, trim and gutters, roofing & skylights.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-248 of 248 reviews

Greg G.
11/2021
5.0
decks, replacement windows, doors
  + 1 more
Smoother than expected
Description of Work: Windows and patio door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Homecraft Inc
Thanks for the 5 Star review, glad the project went smoother than you expected

ACHUTHA R.
11/2019
5.0
roofing, replacement windows
  + 0 more
work performed to my satisfaction
Description of Work: 11/19/2019

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Homecraft Inc
Thanks so much for this great review

marisa D.
02/2019
5.0
decks, gutter repair, remodeling, siding, replacement windows, doors
  + 4 more
Perfectly.. would hire again
Description of Work: Window and patio door installation. Complete porch window replacement on three walls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Homecraft Inc
Thanks so much for this great review, we can't wait to do more work with you in the future!!

John M.
11/2018
5.0
replacement windows
  + -1 more
Great, very professional done
Description of Work: Windows for family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Homecraft Inc
We appreciate this kind review. Thanks so much!!

G L.
09/2018
1.0
roofing
  + -1 more
Did not want the job .too small.
Description of Work: Fascia board replaced
Rating CategoryRating out of 5

Response from Homecraft Inc
Unfortunately, we are not able to go out and look at every job that we are called upon to go out and look at. We provided a clear and precise reasoning as to why we could not go out and look at this job for this person. We apologize for not being able to take upon this project and wish this person luck in finding a contractor who will be able to help them.

James P.
11/2017
5.0
replacement windows
  + -1 more
On time and reasonable priced.
Description of Work: Replace 12 windows (12' W x 5' T) in living room with 2 casements and a 5' x 6' picture window. Very happy with the results and the overall look.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Homecraft Inc
Thank you so much. We are very proud of the quality work that our installers deliver

susan K.
09/2011
5.0
siding, replacement windows
  + 0 more
They sent me a follow up letter asking me if I wanted to have the work done. I did not have them do the work. They were very professional and on time. I had no complaints about them. It’s just that their price was too high. I think they were the company who was willing to replace the glass and the window, but I had to take it out and take it to them and have them make it for me. I could not do that and that’s why I did not go with them.
Description of Work: I got an estimate from Homecraft Inc. to replace the glass and some windows.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

eric Z.
09/2011
5.0
decks, roofing
  + 0 more
It's a good company. The estimate was about $24000. I did not use them because of their packages. They were very friendly. Their price was good. I was happy with their presentation. They were very responsive and on time. I would consider them for an estimate in the future.
Description of Work: I got an estimate from Home Craft Inc in November 2010.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry L.
08/2011
3.0
roofing, siding
  + 0 more
The work that they did for me did not go well at all. Their customer service was just terrible. There was no followup. It was an unfortunate circumstance. They outsourced their work and did not follow up. I spent over $1,000. Their price was high; it was above average. The guy’s attitude was terrible when I called him up. I will never use his services again.
Description of Work: I used Homecraft Inc., eight months ago. They did roofing and siding work for me.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$1,000

Richard C.
06/2011
5.0
roofing, replacement windows
  + 0 more
Very well though I decided not to have the work done at this time.
Description of Work: Homecraft provided an in-home estimate for replacing all 26 windows in my home. I decided not to have the work done at this time because the overall cost was mindboggling (~$30,000) -- though their estimate was in the middle of others I received. They were very professional, prompt and curteous and supplied references. If I don't do the work myself I will most likely use Homecraft for the project.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana M.
04/2011
5.0
doors, garage doors, remodeling, roofing, siding, replacement windows
  + 4 more
Overall, the projects have gone well. They are not the cheapest, middle of the road, but they are dependable and quality is very good.
Description of Work: New roof, garage door, all windows replaced, doors, siding, and other projects.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward L.
03/2011
5.0
roofing, replacement windows
  + 0 more
They did an excellent job. The sales pitch was a bit strong for us, but really not bad. The installers were very professional and punctual. We would use them again.
Description of Work: Replaced @ 26 windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

David O.
03/2011
4.0
roofing
  + -1 more
I have to talk to them and I may be signing the contract with them. I have marked them down in punctuality because I had an appointment with them, and I was there for an hour; but nobody showed up. After I left, somebody called me and showed up then. I would consider using them in future.
Description of Work: I used Homecraft Inc on Friday to get a quote for the whole roof to be done. They quoted me $3800.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro

Julie B.
02/2011
5.0
roofing, skylights
  + 0 more
They played no games unlike other companies I contacted. They did not try to substitute lower quality products in an effort to reduce the estimate. They are very responsive and immediately came back to make requested adjustments.
Description of Work: Roof, skylights and gutters were replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

John M.
11/2010
5.0
roofing
  + -1 more
Overall, the work went very well. They were very good. While they were doing the work, they were pretty good at getting it done on time and cleaned it all themselves. Their punctuality was very good. The service and follow up were outstanding. I would use them again in the future as well.
Description of Work: I had the roof replacement work done from Home Craft INC in August.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Thomas A.
10/2010
5.0
replacement windows
  + -1 more
Overall the job turned out well. There were a couple of problems with the windows and they took care of it. I went with them because of the quality of the product. They weren?t cheap. These windows are equal top to bottom. They have three layers with a filament in between with gases in them. It acts a buffer to sunlight which saves the fabric inside. There is a piece of plastic that interlocks both where the top and bottom window come together. These things stood out for me. They were very responsive. The workmen were very polite and straightforward. They knew what they were doing and they cleaned up.
Description of Work: Homecraft Inc did 6 windows last week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

DON R.
09/2010
5.0
doors
  + -1 more
Arrived on time. Understood what we wanted. Accurate estimate. Accucate timing.
Description of Work: New front door and storm door installed. Put in without replacing side window which other companies would no do.Fast service . Compettitive price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,843

Beth B.
08/2010
4.0
replacement windows
  + -1 more
I thought the price was reasonable for what they did but others might find it expensive. They quality of the windows is excellent and I felt that their response time was very good. This is a good company but they were supposed to send two people to do the job but they only sent one so a couple of the outside sills were very lopsided; we had to have them come back out and redo that. They did come back out but it was a little alarming. We were surprised that they require you to pay everything up front. They are known to stand by their product but it was pretty off-putting that they were so insistent about the payment.
Description of Work: We had six windows put in by Homecraft.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Homecraft Inc
Homecraft, Inc's policy has always been to require a small deposit prior to preforming work, and payment of the remaining balance upon completion of work. We have never required any customer to pay a balance before their job is completed.

Terry B.
07/2010
1.0
gutter repair, roofing, siding
  + 1 more
I spoke to the owner and he wanted $180 to come out and diagnose the problem. When I asked about the free estimate mentioned on the website, the owner said that is for siding. 'That's what your problem is' - I will come and give you a free estimate for siding - site unseen. He told me that he had over 200 calls waiting and he couldn't send someone out to figure out what the problem was. very unprofessional. My decision to move on was a no brainer.
Description of Work: I had a severe leak coming in through my living room window. I was referred to HomeCraft by a friend of a friend.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Homecraft Inc
Homecraft, Inc has always, and will always provide free, no pressure estimates to anyone interested in having us perform work on their home. We take pride in offering this service to our potential clients, and have leant our expertise to thousands of homeowners over the past thirty years that we have been in business. In emergency repair situations that do not involve any of our work or warranties, we charge a base rate of $175.00 which is then applied to the overall costs associated with diagnosing, obtaining the necessary materials, and solving the problem. This service was offered, and refused.

Earl S.
04/2010
5.0
replacement windows
  + -1 more
They did a good job, and I am very pleased with them. Their price was a little more but I am very happy with the quality of work they did. They cleaned up after themselves, they were very organized, and did not make a mess.
Description of Work: Homecraft Inc replaced a door and windows.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

William S.
08/2009
5.0
doors
  + -1 more
They came out right on time for the estimate. They came out at eight o clock and were done by twelve o clock. They brought some god samples of the wood and the hardware that they could use for the door. They took the time to explain everything to us. The price for the door was phenomenal. They were much lower than some of the other companies.
Description of Work: Homecraft Incorporated came out to install our new front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,153

Julie B.
06/2009
5.0
roofing
  + -1 more
Showed up on time to give estimate. Work was completed as described and within time line given. Workers were curtious and cleaned up before leaving each day. The installation was of high quality.
Description of Work: New roof, gutters and skylights installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

GARY B.
07/2008
5.0
remodeling
  + -1 more
We have used their services many times before. They are very prompt when you want some work done. They talk things over with you and do not use illegal labor. They clean everything up meticulously. They are a little higher in price but the quality is well worth it. They have very detailed estimates and we have always been satisfied.
Description of Work: They replaced all of the inside closet doors with six panel doors and they installed all new wood frames, with new doorknobs, hinges, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

GARY B.
01/2008
5.0
siding
  + -1 more
Fantastic. We have used them 3 different times. They are right on time and clean up well after words.
Description of Work: Had them do siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARTHA R.
03/2007
5.0
roofing, replacement windows
  + 0 more
The estimate for the windows was twice what I had been quoted by another company. They were very professional and very thorough in their write up. The roof estimate was about the same as another company ,so that seemed fair. They window estimate just seemed like overkill. They were prompt. I was very impressed with them except for the price. They came prepared with 2 lists of customer references, one according to job and the other according to location. Three and a half pages of references!
Description of Work: They gave me an estimate for roofing and windows.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,600

Contact information

1407 Philadelphia Pike, Wilmington, DE 19809

http://www.homecraftinc.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PA039392
Trade License Locale
PA
Trade License Authority
Pennsylvania Office of Attorney General - Bureau of Consumer Protection
Trade License Expiration
07/06/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Windows,
Doors,
Siding,
Gutters,
Skylights,
General Remodeling,
Sunrooms and Patio Enclosures

FAQ

Homecraft Inc is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Homecraft Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Homecraft Inc offers free project estimates.
Yes, Homecraft Inc offers eco-friendly accreditations.
No, Homecraft Inc does not offer a senior discount.
Yes, Homecraft Inc offers emergency services.
Yes, Homecraft Inc offers warranties.
Homecraft Inc offers the following services: 2017 Super Service Award Winner in Roofing, Doors, and Windows! Replacement windows, doors, porch & patio enclosures, siding, soffits, fascia, trim and gutters, roofing & skylights.

Contact information

1407 Philadelphia Pike, Wilmington, DE 19809

http://www.homecraftinc.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM