As stated above, the "home inspector" basically did a glorified walkthrough of a home we were going to purchase out of state. He missed multiple things that needed to be repaired or at the very least noted and then when contacted basically *stated that he did everything according to the scope of inspections set out by ASHI (that certifies home inspectors by giving them a test and asking them to pay a yearly membership fee). He isn't willing to admit to overlooking items, and is unresponsive to any requests to speak about his findings or lack thereof. In my opinion, Homecheck, Inc (CHunt aka the "home inspector") doesn't seem to care about his customers. I wouldn't choose him to inspect anything.... let alone a house! On a side note, be prepared to be ignored and then directed to his pay-per-year attorney if you do question any parts of his "home inspection." Also, be prepared for a form letter from that attorney to threaten you if you decide to "file a claim" against Homecheck Inc since all the fine print in his contract releases him from any responsibility to his "customers." This letter will be sent to scare you away from filing a suit against him, and in my case I think it is highly comical as I wouldn't waste my time/money filing the suit for the amount it would cost to fix the things he missed....I just find it amazing CHunt wouldn't respond. Overall, I would just forego a home inspection before hiring Homecheck Inc., either that or hire someone off the street that says they can do a home inspection....you'll most likely get the same result! *I am sure the "home inspector" will respond with "I did everything according to the standards (SOPs) of ASHI" and you will receive this response too should you hire someone who is in my opinion incompetent in the area of home inspections. **There is another review on Angie's List that details Homecheck's response and attitude to its customers! The response from CHunt is perfect, he hasn't changed in years: "It was at this point that I turned the matter over to my Attorney. I have included his response to the client. I take my occupation very seriously (evidently not serious enough, but what he does take seriously is ducking responsibility) and will defend it vigorously. I plan to forward the member's letter to my Attorney for action, should it be needed. CSHunt HOMECHECK, INC." Basically if anyone doesn't agree with the "home inspector's" inspection techniques or findings he lawyers up! I suppose he doesn't understand that other people can have their own opinions and express them as they see fit, you know Constitutional rights and everything. Opinions are like certain orifices, everyone has them and some people are just huge orifices! I forwarded all my contact with CHunt and the letter his Esquire so eloquently authored and then butchered to death with commas and grammatical mistakes to my company who relocated me. I suggested that they never allow him to inspect a home on their employees behalf again!
Description of Work: It isn't what CHunt did, it is what he didn't do. He calls himself a home inspector and passed a home inspector exam to "certify" his abilities, but sadly he glossed over this home inspection citing things he missed as "out of the scope" of a home inspection. Further, he has no testicular fortitude to face his customer after they inquire about items he should have noted but didn't! The entire contract is one big legal document stating that "if I miss anything I am not liable for it.". The bottom line is to trust the reviews on Angie's List and steer clear of incompetent businesses.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Barbara H.
09/2010
1.0
home inspection, real estate agents
 + 0 more
At first I was very impressed with this company. They seemed to be very thorough and knowledgeable however two months after we purchased the house, it came to our attention that some items were overlooked on the report. One main item was wood rot on the roof rafters from a previous roof leak in plain site. The roof also had a small rot hole that was previously patched and also visible. The inspector did go into the attic space and perform the inspection in that area. Had we known about the roof damages, it could have saved us a lot of money in repairs. When I contacted the company regarding the oversight, they were unprofessional and claimed that insulation blocked their view. The location of the insulation was on the floor of the attic area and the rotten wood was approximately 3 feet higher than the insulation. Response to Mr. Hunts comments: My response is simple. HomeCheck was responsible to report that there was previous water damage and rotten wood in the attic area. Plain and simple. It was obvious damage and should have been reported. Whether or not the seller was going to repair it is irrelevant. The seller did replace the water heater and installed the radon mitigation system so it appears that he was not completely unwilling to compromise on issues identified in various inspections. It ultimately is me and my husband?s decision as to what we would decide to replace on our own and what we would want to review with the seller. That is why homeowners purchase a Home Inspection?so that they can make an educated decision on a major investment. Whether or not the seller is willing to fix anything should not affect the quality of the Home Inspection. There were several issues that I felt that should have been identified by Mr. Hunt. First was the previous roof leak, rotten wood rafters (I apologize if I use the wrong terminology) in the roof, mold, clogged gutters, etc. I originally was not aware that Home Inspectors are not required to report mold so that is why I did not include that issue in my complaint to Angie's List. If he is not responsible for reporting the mold then I will not hold him responsible for that. So his comments regarding mold, removing drywall, my daughter?s health reaction to the mold and the cleanliness of the house are all mute at this point since I am not even stating that he was responsible to report the mold. I never complained to him regarding water in the basement and that is not even related to water damage in the attic. He is responsible to report previous water damage and rotten wood in the roof area. I can obtain reports from several roofing companiesindicating that the damage has been there for a very long time and that there were several areas that were merely ?patched? when the roof was replaced. The roofing material was not completely replaced as there are aluminum patches on the plywood in the roof where there are holes from rotten wood. To address Mr. Hunt?s accusation of the mold remediation contractor being a ?friend? of the contractor, the insulation contractor did recommend him however, I as an educated consumer hired Environix, a well known and respected mold remediation company to clean up the mold. To summarize, I purposely did not mention the mold or any other issue in my complaint so as not to accuse Mr Hunt and Homecheck of anything other than what he under law is obligated to report which is the previous water damage and wood damage from that water damage in the roof area. This complaint is about the roof and only the roof.. not mold, not gutters, not animal dander, not water in the basement. As a previous homeowner, I fully understand that a home comes with its share of repairs, etc but we trusted Mr. Hunt to do his job and report on obvious issues such as water damage in the roof area and in our case, this issue was overlooked. To date we have spent $2600 to repair the roof .
Description of Work: HomeCheck, Inc performed a home inspection on a property that we ended up purchasing.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$510
Response from HOMECHECK INC
As background, I inspected the property in early May, 2010: There were 4 Major Concerns noted in the property, including electrical issues, a leaking water heater, a failed retaining wall, and most of the windows and the living room slider door had failed window seals and needed to be replaced: Also in the Report are many Safety, Repair and Monitor (further evaluation) items. A copy ofthe first 5 pages of the Report is included. In other words, this was not a hastily done inspection and it conformed to the Standards of Practice of The American Society of Home Inspectors: Her claim that if she had known about the attic issues, "that the offer price of the house would have been reduced accordingly" is absurd. By her own admission, the seller was unwilling to make repairs or give credits for issues discovered during the inspection: The biggest example of this is the windows and slider doors. The Howe's will be replacing them: The member's complaint has been a "moving target": When she originally contacted me to complain, she referenced excessive heat in the loft bedroom of the town house and had engaged insulation contractors to attempt to fix the problem. When they entered the attic, they panicked her about excessive "mold infestation" and happened to have a friend who could quote for remediation. Every time another contractor was consulted, the problem was made larger than before: I went back to the property to check the attic, as she mentioned one of the contractors said the roof was leaking: It was not. There was evidence of past leakage at one area at the roof sheathing. She writes in her letter that there was "rotten roof rafters": There are no rafters in the attic. The house is truss framed with plywood sheathing: So, the nomenclature is wrong: When the roof was replaced approximately 5 years ago, the roofing materials were completely stripped, exposing the sheathing and damaged and unstable plywood replaced: The area in question was deemed acceptable at that time. This, after all, is a more than 30 year old structure. It was then "determined" that the mold infestation was so bad, that the drywall had to be removed in the loft. This is absolutely absurd. As an aside, she also complained about "flooding" in the basement and thinks someone should have told her of the potential for this to happen. The seller's disclosure clearly states that there has been water penetration in the basement and my Report also indicated prior water penetration and an improperly functioning gutter at the rear slope that needed repairs. They were not done. The "mold" issue then morphed into a health issue with her children. I informed her that Home Inspections do not include environmental concerns, i.e. airborne contaminants, etc. and that they were available if she wanted the appropriate environmental inspections performed. They were not done. I also informed her that the previous occupants of the house (tenants) had animals and that pet dander and dust are known allergens. She didn't like this and accused me of ducking the real issue- mold. The house was dirty and she admitted the carpets had not even been cleaned since the tenants moved out. I think it is a case of buyer's remorse. It was at this point that I turned the matter over to my Attorney. I have included his response to the client. I take my occupation very seriously and will defend it vigorously. I plan to forward the member's letter to my Attorney for action, should it be needed. Christopher S. Hunt HOMECHECK, INC.
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Service Categories
Home inspection,
Real Estate Agents
FAQ
HOMECHECK INC is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
HOMECHECK INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, HOMECHECK INC does not offer free project estimates.
No, HOMECHECK INC does not offer eco-friendly accreditations.
No, HOMECHECK INC does not offer a senior discount.
No, HOMECHECK INC does not offer emergency services.
No, HOMECHECK INC does not offer warranties.
HOMECHECK INC offers the following services: Home Inspection, Radon Testing