First State Ponds and Fountains

4.6(
10
)

Fountains, Landscaping - Lighting, Pool and Spa Service,

... +1 more

About us

Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!

Business highlights

10 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Fountains

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.610 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%
Rating CategoryRating out of 5
quality
3.7
value
3.7
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Write a review

Filter reviews by category

Showing 1-10 of 10 reviews
Katharine E.
10/2024
5.0
fountains
  + -1 more
Arrived on time, fixed and cleaned the pond, cleaned up before they left and I have a clean and functioning pond! Prompt, reasonable and thorough!
Description of Work: Fountains
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Deborah B.
09/2024
5.0
fountains
  + -1 more
The services performed went exceptionally well!!! As a matter of fact, they went far and beyond what was expected… I look forward to doing business with them in the near future.
Description of Work: fix leaking fountain
Rating CategoryRating out of 5
Yes, I recommend this pro
Judi W.
09/2024
5.0
fountains
  + -1 more
Within 24 hours of contacting Eric he arrived at my house to service a fountain that was installed by a previous owner of my house and which needed cleaning and pump replacement in order to use. He was great. Definitely recommend.
Description of Work: fountain cleaning / pump install
Rating CategoryRating out of 5
Yes, I recommend this pro
Don J.
08/2024
1.0
fountains
  + -1 more
Worst contractor in ever…here is their idea of a $5000 pond rehab job…next picture is what Borsello Lanscapers did…took First state 3 hours …took Borsello 3 days. First State reviews are fakes.
Description of Work: Pretended to rehab or fish pond
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Response from First State Ponds and Fountains
This customer has been harassing me from day 1 we started this project , we completed the project and customer and his wife were happy, a month later we get called out because of a leak. Once we got on site we noticed customer has done additional work to pond which more then likely caused the leak. We continued to look for the leak, came back 2 more times after customer said pond was still leaking. After many emails with him threatening me and responding professionally i finally told customer if he is not happy with us coming out to try to pin point leak that customer more then likely caused I told him to get another company out and I will pay for the fix . After he got another company to come out he emailed me a number of $13,000 to RE DO the pond . Customer tried to scam me into paying to redo his entire pond which didn’t need to be done . PLEASE NOTE ANGIE SCREENS REVIEWS SO NO REVIEWS CAN BE FAKE ON THIS WEBSITE . From Angie’s custom service -Our membership verification standards set us apart from other review sites -- our reviews come from real customers, not spam bots, and not family members, employees, or competitors. This process adds integrity to our reviews.-
Cheryll C.
04/2024
5.0
fountains
  + -1 more
Eric and his team were prompt and efficient. In a few hours they finished and left me a beautiful pond with a fountain. I will recommend his company to others for certain.
Description of Work: Fountains and pond update
Rating CategoryRating out of 5
Yes, I recommend this pro
Lee D.
04/2024
5.0
fountains
  + -1 more
Absolutely great. On time and great service
Description of Work: Waterfall repair
Rating CategoryRating out of 5
Yes, I recommend this pro
Jonathan W.
04/2024
5.0
fountains
  + -1 more
Erik was a true professional - very knowledgeable and dedicated to the job. Was always available for any questions or concerns and kept me informed on how everything was going. Would recommend him for any pond and fountain job--10/10. He now has a customer for life!
Description of Work: Built a new pond in backyard with working fountain.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Caroline S.
05/2023
5.0
fountains
  + -1 more
Wonderfully. Very efficient and came when he said.
Description of Work: Fountains and redo pond
Rating CategoryRating out of 5
Yes, I recommend this pro
lucille H.
05/2023
5.0
fountains
  + -1 more
Fabulous!! I can praise Eric enough!!! He answered my request within minutes. Came when said he would. Knew everything there is know about the job. Worked every second he was there. Refused an extra tip. Just took the price he quoted me and said thank you. I HIGHLY recommend him. You will not be disappointed. I would use him again in a heartbeat!!!! Great man - great service!!!!
Description of Work: pond cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
Jules D.
04/2023
5.0
fountains
  + -1 more
My Family In Townsend Needed Their Fountain Cleaned & Running Like New & First State Pond & Fountains Came Through ! Highly Recommend & Have Earned A Constant Customer !!
Description of Work: Fountains
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    705 A Street, Wilmington, DE 19804

    www.firststateponds.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Fountains,
    Landscaping - Lighting,
    Pool and Spa Service,
    Excavating

    FAQ

    First State Ponds and Fountains is currently rated 4.6 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    First State Ponds and Fountains accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, First State Ponds and Fountains offers free project estimates.
    No, First State Ponds and Fountains does not offer eco-friendly accreditations.
    Yes, First State Ponds and Fountains offers a 5% senior discount.
    Yes, First State Ponds and Fountains offers emergency services.
    Yes, First State Ponds and Fountains offers warranties.
    First State Ponds and Fountains offers the following services: Fountains

    Contact information

    705 A Street, Wilmington, DE 19804

    www.firststateponds.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day