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First Choice Cleaning Services

House Cleaning, Auto Detailing, Carpet Cleaning

About us

First Choice Cleaning Services provides residential and commercial cleaning. Additional emails - office@firstchoicede.com. Additional DBA - 1st Choice Cleaning. Locally owned & operated.

Business highlights

39 years of trusted experience

Services we offer

House Cleaning, Move out and Move in Cleaning, Carpet Cleaning, Commercial Cleaning

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.513 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
23%
3
15%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.6
Showing 1-13 of 13 reviews

Douglas M.
01/2017
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

William R.
05/2013
5.0
house cleaning
  + -1 more
They came when they said they would come. They did the job efficiently and comprehensively. It was a good experience.
Description of Work: I used the housecleaning service of First Choice Cleaning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deanna K.
05/2013
5.0
house cleaning
  + -1 more
It was good. I didn't even need to be there. They just went in to my property and cleaned it. I just basically did my payment transaction over the phone. I think the pricing was reasonable. They were one of the only companies that could come out quick enough.
Description of Work: I used the housecleaning services of First Choice Cleaning for one of my rental properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Eleanore M.
05/2013
3.0
house cleaning
  + -1 more
They were fine. Their pricing was reasonable. The first time, they did a great job so I called them back. The second time, they left a vacuum cleaner implement and really didn't do a great job. It just wasn't that great of a job and they were really late.
Description of Work: I used the housecleaning services of First Choice Cleaning Services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
2.0


Rebecca B.
02/2013
4.0
house cleaning
  + -1 more
They're personal and flexible with scheduling. They are also flexible in terms of price because if you ask them to do something a little extra they'll do it and don't nickel and dime you for the service.
Description of Work: First Choice Cleaning comes out biweekly to clean my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine F.
12/2012
3.0
house cleaning
  + -1 more
We had been looking for a and quot;goodand quot; housecleaning company to provide bi-weekly cleanings for 3 family condos. While this company started out great, the recent change in personnel has led us to end our service with them. The quality of their work is getting worse each time they come out for a cleaning. So the search continues for a company that will provide quality cleaning services.
Description of Work: General housecleaning duties performed bi-weekly. Dusting, vacuuming, and cleaning bathrooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$98

Response from First Choice Cleaning Services
May 2013 update- We discussed the issues with this customer after receiving this feedback and addressed their concerns. As of May 2013, they are still a customer.

Linda S.
10/2012
4.0
house cleaning
  + -1 more
First Choice Cleaning Services did a good job cleaning our home and we were satisfied and it was our intention to use them on a regular basis. However, a day or two later we noticed that the clear plastic door on our clothes dryer was heavily scratched in the area where we had left some adhesive from the label that came on the dryer when we bought it. We had decided not to try to remove the adhesive to avoid scratching the door. We would never accuse First Choice staff of making these scratches unless we were completely sure that First Choice was who scratched the door. We are absolutely sure of this because nobody except First Choice has cleaned our house, except us, since we bought the dryer. We wrote to First Choice asking them to remove the scratches and they chose to not even acknowledge our letter. Our experience with them left us with the impression that they are unprofessional and rude by not responding, and that is why we have given them an F in those areas. Update: First Choice Cleaning Service contacted us after seeing the above review and we reached a mutually agreeable resolution quickly. They reimbursed us for the time and material used to remove the scratches.
Description of Work: First Choice Cleaning Services did a routine cleaning of our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$150

Response from First Choice Cleaning Services
We have not received a letter from the reviewer and will contact them on Monday.

Stacey S.
08/2012
5.0
house cleaning
  + -1 more
We have been thrilled with First Choice cleaning! We found them on Angie's List and I'm so glad that we did. They were the first cleaning company to call us back and gave us a quote right over the phone. They gave us an initial appointment quickly. The cleaning is fantastic and they are so nice to work with. Even better, they have a carpet cleaning element. They came and cleaned our house, and had their carpet cleaner come in right as the team left - so we came home from vacation to a spotless house with freshly laundered rugs. Their prices are also fantastic - far cheaper than the big brands whose work is the same quality. I am thrilled and can't recommend this cleaning company enough!
Description of Work: House cleaning and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rebecca B.
07/2012
4.0
house cleaning
  + -1 more
Their work is not quite as effective as I hoped it would be with some things. However, generally things are fine. They have been flexible with scheduling and dependable with showing up and being on time.
Description of Work: They come every other week for general housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randi B.
06/2012
5.0
house cleaning
  + -1 more
They are excellent and have been outstanding. I had a coupon of theirs and as such I had to pay a lesser amount for their service. I would use them again in the future.
Description of Work: I use First Choice Cleaning Services for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Erik O.
02/2012
5.0
house cleaning
  + -1 more
We were looking for a house cleaner to clean our house on a regular basis. 1st Choice worked with us to schedule when it was convenient for us. The first time they cleaned our house they completed a "spring cleaning" of the enitre house. Currently we are scheduled every other week to clean our house. They are easy to communicate with and they priced our cleanings within our budget.
Description of Work: We use First State Cleaning on a regular basis for cleaning our home. Staff is professional and do a great job cleaning our house. I recommend them to friends on a regular basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Craig H.
01/2012
5.0
house cleaning
  + -1 more
Happy with the work performed. They are flexible.
Description of Work: They basically dusted, vacuum, cleaning linens, bathrooms and general house work for the past 5 years. They are on time and personable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

CHRISTINA G.
06/2004
5.0
auto detailing
  + -1 more
THEY WERE VERY POLITE AND COURTEOUS WHEN I CALLED WITH QUESTIONS. ONCE I SCHEDULED TO HAVE THE DETAILING DONE, THEY OFFERED TO COME AND PICK THE TRUCK UP FROM OUR HOME. WHEN THEY WERE ALMOST DONE WITH THE TRUCK, THEY CALLED IN PLENTY OF TIME FOR ME TO GET THERE TO PICK IT UP. THEY DID A GREAT JOB. I WILL DEFINITELY USE THEM AGAIN.
Description of Work: THIS IS THE COMPANY THAT I USED TO HAVE MY FIANCE'S TRUCK DETAILED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    1722 Newport Gap Pke, Wilmington, DE 19808

    www.firstchoicede.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 3:30 PM
    Tuesday:
    9:00 AM - 3:30 PM
    Wednesday:
    9:00 AM - 3:30 PM
    Thursday:
    9:00 AM - 3:30 PM
    Friday:
    9:00 AM - 3:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Auto Detailing,
    Carpet Cleaning

    FAQ

    First Choice Cleaning Services is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 3:30 PM

    Tuesday: 9:00 AM - 3:30 PM

    Wednesday: 9:00 AM - 3:30 PM

    Thursday: 9:00 AM - 3:30 PM

    Friday: 9:00 AM - 3:30 PM

    Saturday: Closed

    First Choice Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, First Choice Cleaning Services offers free project estimates.
    Yes, First Choice Cleaning Services offers eco-friendly accreditations.
    No, First Choice Cleaning Services does not offer a senior discount.
    No, First Choice Cleaning Services does not offer emergency services.
    No, First Choice Cleaning Services does not offer warranties.
    First Choice Cleaning Services offers the following services: House Cleaning, Move out and Move in Cleaning, Carpet Cleaning, Commercial Cleaning

    Contact information

    1722 Newport Gap Pke, Wilmington, DE 19808

    www.firstchoicede.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 3:30 PM
    Tuesday:
    9:00 AM - 3:30 PM
    Wednesday:
    9:00 AM - 3:30 PM
    Thursday:
    9:00 AM - 3:30 PM
    Friday:
    9:00 AM - 3:30 PM
    Saturday:
    Closed