Done Right Today

My water heater stopped working and I couldn't stop my toilet from running. Not a promising day ahead. I called Done Right Today in the morning and by 11:30 AM I had a new water heater and a repaired toilet. Ryan and Martin were prompt, professional, efficient, knowledgeable, neat and a pleasure to deal with. This is my third experience with this company and they do not disappoint.

it went well. There was a some minor hiccup that was professionally addressed. I'm very impressed with the after-care.

Our kitchen sink was backed up and clogged the night before guests were to arrive for the weekend. We called a couple of plumbers but only Done Right was able to come first thing the next morning. The plumber showed up on time, quickly evaluated the problem, and proceeded to fix/replace the drain line. He was polite and kept everything clean. We would use Done Right Today again.

They gave us back crucial plumbing features that had been causing us problems with high quality AND WARRANTEED components. We have our finished basement's bathroom back again and we can proceed with bring the whole space back to life. I trust Patrick and his team. It's really that simple.

Excellently. Our plumber was very detail oriented, gave us feedback on other issues and was clearly a master.

Montrell performed the installation for us. He was courteous and completed the work in an excellent manner. We are very pleased with the results.

Fantastic. From beginning to works completion everything was perfect. Scheduler gave me next day appointment…Patrick and Adam arrived promptly as promised….courteous and professional…we discussed issues and options…they went right to work. Prices were reasonable and 3 year warranty gives added peace of mind. Wish all jobs went this perfectly!

My water heater stopped working on Friday night (Sept 10, 20211). I called the service provider I had used for decades who came on Sunday afternoon and was given a quote for $4000. I was shocked!!!! The technician was very nice and made numerous recommendations. Unfortunately, none of the suggestions worked for me: my responsibility to get unit, hire them to install which would void the warranty, etc. I contacted Angie's list because I've had success with it before. Two immediate caveats: 1. BBB rating 2. Stellar reviews. The price was much better and included a top rate water heater, installation, removal of old unit, and a ten year warranty. Steve H came and installed it and did a remarkable job. Everyone individual I dealt with was very friendly and answered all questions. SUGGESTION: Check for your own financing first. Some credit cards offer immediate 2% deals and no interest payments for as long as fifteen months. Done Right Today does offer financing but research first. I AM VERY PLEASED WITH THE DEAL, INSTALLATION, AND WARRANTY I GOT AND WILL NOT HESITATE TO CALL DONE RIGHT TODAY AGAIN. i am done with my old service provider.

Service was excellent. Working with the office was great in scheduling the appointment and receiving an explanation of the service. Appointment was scheduled and I received a confirmation call that day. Ryan was our plumber and he arrived on time, wore is shoe covers, explained what he would do, gave me the quote and performed the replacement within 30 minutes. Price was fair. I will use them again.

They service was really good., professional and on time. Also, they were nice to my dog.

A++++ service. Had no hot water. Done Right Today was there within a few hours of my call. I had a new hot water installed that day at a reasonable rate. Staff was great from the phone call to the installation. Highly recommend!

Great experience. The customer service was excellent. Reasonable pricing and the work was completed in a manner that was timely and respectful of my home. Would definitely hire again.

It was great. They employee was nice and informative. I will use them again in the near future.

Ryan came around 8:00am, gave an estimate and finished the project around 10:30am. He was friendly, professional and cleaned up the area before leaving. The project cost $1725 including a 6 year warranty on the water tank and a 2 year warranty on parts.

Worker was later than time frame agreed upon due to complications at a previous job, but I was kept informed that he would be late. However, when he arrived, he was very knowledgeable, professional, courteous and did a very thorough job which fixed a pretty complicated issue drain piping issue. Overall, I was very satisfied with the quality of his work, and would hire them again without hesitation.

I was simply amazed how much time was taken to diagnose what we needed with a fair estimate that was affordable. Patrick was a life safer as he and his team member got the job done quickly and efficiently. Would highly recommend.

He spent a lot of time finding the problem, fixed it then explained how to prevent it from happening again.

They was on time and work quickly. Very professional and friendly.

EXCELLENT! The representative was professional, friendly, had a neat appearance and even wore shoe booties as not to get my carpet dirty. BUT, the best part was that I was given a 30 minute window for his arrival instead of the typical 4 hour. Quality, quality service and replacement work. Bear, Delaware

Patrick showed up on time and was very professional. He looked at what needed to be done and then gave me a quote. He was done within 45 mins and everything was up and working. I have to say this is one of the best companies in Wilmington for plumbing. I would use Patrick and Done Right Today again.

Came the same day I called. Fixed both problems with supplies he had in his truck. Quick, easy, friendly and professional.

I can't say enough wonderful things about my experience with this company. Ryan was responsive and kind. He came out to our home and gave us an honest evaluation of any issues that were happening. He worked with us and was responsive to our schedule and budget. I would recommend this company without hesitation!

The service was wonderful. Very responsive and fast. Very pleasant and concerned with pleasing the customers. Ryan, the tech was very good. Excellent all around!

One of the best experiences we had in a long time. Our sump pump broke on Saturday and the water level was high. We found done right today from Angie’s list and called them first. They told us they are completing another job and could come in 2 hours. They were in hour house in less then 2 hours gave us 3 options for replacing the pump and completed the job before noon so we had time to run our errands. They did not charge extra for a weekend call and were very professional. Cleaned up after they finished everything and took time to explain everything they have done. Wonderful service!

Excellent service. Ken and Rich arrived on time, explained my options, and completed the job quickly. They were both very friendly and respectful of my home; and they cleaned up the work area when they were done. I would definitely recommend!