County Appliance Svc

The repair man completed the job very quickly. Informative and professional. I would recommend to others and will use again.

Excellent service! Isaac was able to quickly diagnose and repair the problem caused by a burned out heater coil. He was friendly, courteous, and knowledgeable. I would certainly use his services again and gladly recommend him to others.

They ended up having to replace it, but wouldn't accept payment until they were sure that fixed the problem. I would absolutely hire them again.

Very well the owner was very courteous and knowledgeable.

When I phoned to schedule a repair to my freezer, Maria suggested that I try some steps on my own first. The result? My freezer is once again working. How wonderful to discover a family-run business whose priority is helping the customer, even if it doesn't result in a sale for them! I will certainly call County Appliance for any future repair needs.

This place is fantastic, great customer service. Very detailed explanations and gave sound advice relative to the repairs

Completed the repair timely and completely and recommended a preventative service to keep this from happening in the future. Isaac performed the service and he is AWESOME. Thorough, clear, concise, neat and explains everything. I would HIGHLY recommend this company, and specifically this repair person to anyone. In fact, this is my second time calling them and I would not use anyone else!!

Great folks, superb! Totally honest and honorable.

Our clothes washer was not working ; so we called County Appliance Services in Newport De. 19804( 302-652-0593) and explained the problem. We explained everything to Maria Sacra; we even gave her the part# that we needed. Maria was very friendly and professional and scheduled us for Oct 27; however, Maria also put us on stand bye in case someone else cancelled. Maria called us on Oct.21,2015 about 5pm stating that someone had cancelled and could the service repairman come over. We agreed. The service repairman, Isaac came about 6pm. We were very glad to have Isaac fix the washer. He took it apart; checked everything and replaced the broken part in no time. He is very professional, friendly and even gave us some tips for fixing other things, saving us $$money. We certainly will use County Appliance Services again in the future if we need a major appliance repaired. Isaac and County Appliance Services get our best review. We also referred County Appliance Services to our daughter.

Came out the first day and diagnosed the problem. Said they could likely fix it, but it would be expensive. Explained the problem and that it may not be fixable. Came the following week to do the fix. Isaac spent hours working on it and upon taking it apart further and attempting the repair realized it was beyond fixable. Only charged us the initial diagnosis fee, and comped all the additional time he put into the service because we would have to purchase a new washer. I would HIGHLY recommend them in all categories!!

I called for an appointment and they had a cancellation and were able to come within an hour. The serviceman, Isaac, was very polite and helpful. He was able to quickly assess the problem and gave me a quote. The work was done immediately and he was able to give me other advice not the oven.

The experience was excellent. The technician call was scheduled efficiently, Isaac arrived well within the window of time I was given, and he carefully explained the possible causes of the problem. He had clearly prepared to work on the specific model we have, and he recommended taking the most conservative approach before moving to more extensive, and expensive, options, if needed. It turned out that the first fix worked. I was very impressed with his professionalism, his clear pride in doing the job as efficiently as possible, and his care to explain the process. The cost of the visit and installation of a part were very reasonable. I highly recommend this provider and would use them again myself.

They were excellent. They had great customer service. They were very courteous & friendly. They explained everything very well. and the pricing was very fair. It's a family owned business and they treat their customers just as they would their family.

The technician was professional and nice; spent about 15 min to check and tell me my appliance was not worth repairing. This was a shock in itself; as I was not ready to get a new refrigerator - I was hoping something could have been repaired. I felt a bit rushed by the technician, but overall it went ok.

Service tech was both courteous and knowledgeable. Even offered suggestions for a little PM. Thankfully the job turned out being the replacement of some plastic dogits and not something major!

They were upfront about not servicing Samsung brand refrigerators and were quick to offer and provide contact information for two alternative providers who they thought could help. Very helpful.

Very nice and knowledgable on all machines. Gave Sr. discount and going to send a written estimate for insurance company. Was here about 3 hours taking care of appliances so $360 seems reasonable!

My clothes dryer had stopped working and we needed it fixed. We found County Appliance on Angie's List, called, someone came out within a day of our call. The gentleman was super professional, fixed the appliance quickly, noticed something wrong with our washer and fixed that too while he was there. The total for both was $79 and you can't beat that. I would definitely use them again.

Isaac was very professional and knowledgeable. He went out of his way to rearrange his appointments to give us same day service which was much appreciated. The part was on his truck -- and my repair was completed in one very satisfactory visit.

Isaac Sacra owner.|Very professional, very knowledgeable, very reasonable charge.|All others I called would have charged quite a bit more.|I am very glad to have his name to recommend to others and to use|again myself.

Tech came out to the house; checked the unit. The needed part was not in stock, so he ordered it and made an appointment for the return visit. Was prompt, courteous and the job was done quickly and professionally.

I would HIGHLY recommend this company, County Appliance Service. I wish more businesses were like them. A friend recommended this company to me after they used their services and were pleased. They are honest, efficient and very professional yet friendly. Isaac was extremely knowledgable and makes sure the job is done right. He was very professional. The phone call to get the service call was very nice and pleasant. The repair was a bit costly, but I believe it was about the same price that any other reputable repair company would have charged, and he explained exactly what was wrong and why it needed the new part. He knew exactly what to do and how to do it and got the job done fast. I would recommend this company to anyone needing an appliance repair. Having an appliance go bad can be a stress, but when you have a good repair company who you feel are polite, professional, trustworthy and knowledgable, it can help a lot.

The technician Isaac, was prompt and kept me informed as to what was happening at each step. He coordinated the arrival time so that I didn't have to sit at home all day just to get my refrigerator fixed. During the investigation phase he discussed with me what his intentions were and how he intended to proceed. He let me know as soon as he figured out the problem and looked up the possible costs on the spot. When he had finished the job, he cleaned up. Because he wasn't a hundred percent sure if the repair would be suficient (apparently the compressor had overheated), He did not charge me but left instructions as to what time to plug the refrigerator back into the wall. Once this was done it took about four hours before I heard the ice maker dump its first load of cubes. The refrigerator seems to be doing well.

He came to the house the day we called that our refrigerator wasn't working. The refrigerator wasn't cooling anymore and the freezer was reading well below zero. The icemaker wasn't working either. He determined the problem, gave us instructions for correcting it temporarily and promised to return Monday with the necessary part to complete the repair. He had to postpone until Tuesday, but he arrived in the time frame promised and replaced the broken part. He also determined the ice maker needed to be replaced and he did it at the same time. He was neat, very professional, and explained the problems thoroughly. We have new homeower's insurance to cover repairs that occur during the first year of a newly purchased house. He proficiently dealt with them as well . They would not pay for a new icemaker so Isaaccharged us only for that part since he was already here. We paid only our $100 deductible and the cost of the new icemaker. Our repairman's name was Isaac. He was excellent! We would highly recommend this company.

They were honest, price was reasonable and something can be fixed they say you can fix it, but if it has to be replaced they you the same.