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Bristol Plumbing & Underground Utilities

Plumbing, Water Heaters, Drain Cleaning,

About us

Bristol Plumbing & Underground Utilities, are the best that you will find in Delaware. Our technicians are licensed, clean cut professionals. They are all carefully screened, background checked, and trained to provide you with the safest and most highly skilled professional service available. We will treat you and your home with the highest level of respect. From hot water heaters to drain cleaning, toilet repairs to leaky faucets, we cover all your plumbing needs. We are prepared to take care of any plumbing service that your home or business may need. There are no trip charges. We give free estimates. We do not use any subcontractors.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Toilet Repairs or Replacements Fix or Repair Faucets Sewer Repair or Replacement Trenchless Water Service Replacement or Repair Sinks, Lavatories or Noisy Pipes Replacing or Repairing Old Pipes Sewer & Drain Cleaning Whole House Pex-Repipes Clogged Drains New Bathtubs or Showers New Plumbing Hardware Tankless Water Heaters Sump Pumps / Hydronic Backups High Efficiency Boilers High Efficiency Water Heaters

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
17%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-12 of 12 reviews

Lisa P.
12/2020
5.0
plumbing
  + -1 more
I couldn't find anyone that I called to even talk to me about what the problem would be with my septic. After a 15 minute conversation, I knew that this company was top notch. They were able to get me on the schedule today, they were prompt and figured out the issue within seconds. Two hours later the problem was fixed and we now have a running septic. I would rate them a 10! They will be my master plumbing company going forward!
Description of Work: Replacement of septic pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,335

Elmer H.
02/2017
5.0
plumbing
  + -1 more
Went fine, arrived on time, went right to work, fixed the problem, told me how to avoid the build up in the pipes. As good as it gets.
Description of Work: A pipe had became rotten and it disconnected below the kitchen sink. It was also partially clogged and filled with gunk. The guys from Bristol are really good and their price can't be beat so their usually busy. Dan the owner came over did the repair and cleaned the pipes out quickly. Dan has always done a good job and he does the work at a great price. He's also a very nice friendly person, so I don't think it could get much better. I was told by another highly rated plumber on Angie's list than no plumber would do the job for under $200 but Bristol did it for less than that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Clarence E.
02/2017
4.0
plumbing
  + -1 more
Bristol replaced water line at price cheaper than Delaware Plumbing, a chief competitor. I had three issues: (1) slight damage was done to mailbox with no apology nor cosmetic repair; (2) fill of hole was uneven but I was told that it would settle (later the mound caved in) and (3) promised return visit to seal around basement pipe but never returned. All in all, work was decent just not outstanding.
Description of Work: Replacement water line from near sidewalk connection to basement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Elmer H.
01/2016
5.0
plumbing
  + -1 more
The owner used to work for Horizon (I believe) before he started his own company so he's pretty knowledgeable. They sent someone out to give me a free estimate and then three of them (including the owner) came a week or so later to do the work. They fixed the two toilets for less than the estimate and then they tried to figure out what was causing the drip on the ceiling in the kitchen. They really spent some time trying to figure it out and I think they got it right. They gave me a very reasonable estimate for this repair and I will have them back. They are available 24/7 for emergencies which I think is a plus.
Description of Work: Fixed two toilets (different problems) and looked into a leak that is causing dripping on a ceiling. My date is approximate, took place this summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Elmer H.
05/2015
5.0
plumbing
  + -1 more
Went great, we had problems with all three toilets so I made an appointment. They came and fixed the toilets and the price was reasonable. Much better than Benjamin Franklin plumbing who charged me more than double that for two toilets. They gave me advice on some other repairs that needed to be done in the future as well.
Description of Work: Fixed 3 toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Stefanie G.
12/2014
5.0
plumbing, water heater repair
  + 0 more
Dan and Denis were very professional and friendly. I would say everything when perfectly. Dan gave me his cell number and told me to call any time day or night if I experienced any problems. I will use Bristrol for all my future plumbing needs and highly recommend them!!!
Description of Work: Dan from Bristrol replace my hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$885

Dale K.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
Bristol plumbing was very professional. They had to secure parts and returned the next day. They used quality fixtures and stayed to ensure that the drain lines were clear. Initially they were not, so they also cleaned out the drains. I believe they were replacing plumbing that were original to our 45 year old house, so we are glad to have modern fixtures and secure water and drain lines. I was interested in a new tub surround, and they quoted a price for that which included a discount for the work they had already done since the fixtures would have to be removed and then replaced with the new surround. We have not yet decided to do that work, but when we do we will be calling Bristol back for the work.
Description of Work: We had three estimates to put in new tub fixtures in our upstairs master bath. We liked Bristol the best. It was intermediate with the bid but we liked the people that came out and they were the same ones that did the work. They were punctual and did not require me to cut an access through the drywall as another plumber had requested. They put in a new shower and faucet, and drain. They also replaced some of the drain pipe that was corroded and saved me what could have been considerable water damage to the ceiling and room below if this had not been caught.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Zhe C.
07/2014
4.0
plumbing
  + -1 more
Dan replaced the tap outside the house in a professional way. However, the problem was with replacing the shower door. Dan installed a glass sliding shower door. However, probably due to use of "eye-balling" instead of actual measurement, the opening of the door installed was too small. In addition, the door was leaking water, probably due to Dan was not applying sealing to the outside of the shower door. Therefore, I had to ask Dan to remove the door and purchased another one from on-line as Dan told me that he could not find a suitable door himself from his suppliers. Dan later installed the other door for free, but it was too much hassle on my side. Therefore, I would recommend going with Dan on plumbing work but not things like installing a shower door.
Description of Work: Contacted Dan about several jobs including 1) Replacing door for the shower, 2) Winter proofing the tap outside the house so that freezing does not case damage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Charley W.
07/2014
5.0
plumbing
  + -1 more
Work was done quickly and professionally by Dan and Dennis. They had to leave to get some parts but were back in a flash to complete the work. Cost of work was great compare to quotes from 2 other plumbing companies. I will call them first for any other plumbing needs and I do highly recommend then to anybody who have plumbing problems.
Description of Work: Replaced water main shut off valve in basement and two shut off valves in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Nancy R.
05/2013
5.0
plumbing
  + -1 more
Dan installed a flexible gas line for my gas range as promised. He offered to return, at no cost, if the line needed to be moved after the range arrived. After the initial installation, the range position required adjustment and Dan came as promised (on a Saturday) to move the gas line. As it turned out, the positioning adjustment did not necesitate repositioning of the gas line. Even though the adjustments were not within the purview of a plumber, Dan was very helpful in achieving an ideal position. The gas line has been working well. Also, Dan responds quickly when contacted.
Description of Work: Install flexible gas line to existing gas line for gas range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Joyce H.
10/2012
3.0
plumbing, water heater repair
  + 0 more
See above...we did not use them.
Description of Work: This may be a good company, but the person they sent out to talk with us and to give a "free estimate" was new, and really did not know as much about what our needs were than we did. We certainly are not pros, but had done some research on our needs and the products available. The guy was pleasant, but needed to call in to get answers to most of our questions. Consequently, we decided it was not a good fit for us. At the end, he wanted to charge us for the estimate, which was suppose to be free --- this info was given to us at the time we made appointment for the estimate. By the way, we were looking for someone to install a hot water heater.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Phillip H.
12/2011
5.0
plumbing
  + -1 more
Dan with Bristol Plumbing came out on short notice to run a new 40' gas line in my crawlspace. He showed up punctual and professional, and got the job done according to the estimate that he provided. In addition to being very knowledgeable, Dan is a very nice guy, and made every effort to minimize my costs. I would recommend Bristol plumbing to everyone!
Description of Work: Installed a 3/4" x 40' Gas line through a 3' crawl space and into the utility room.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

    Contact information

    1224 Gilbert Ave, Wilmington, DE 19808


    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Drain Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Wells and Pumps

    FAQ

    Bristol Plumbing & Underground Utilities is currently rated 4.8 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Bristol Plumbing & Underground Utilities accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Bristol Plumbing & Underground Utilities offers free project estimates.
    No, Bristol Plumbing & Underground Utilities does not offer eco-friendly accreditations.
    No, Bristol Plumbing & Underground Utilities does not offer a senior discount.
    Yes, Bristol Plumbing & Underground Utilities offers emergency services.
    Yes, Bristol Plumbing & Underground Utilities offers warranties.
    Bristol Plumbing & Underground Utilities offers the following services: Toilet Repairs or Replacements Fix or Repair Faucets Sewer Repair or Replacement Trenchless Water Service Replacement or Repair Sinks, Lavatories or Noisy Pipes Replacing or Repairing Old Pipes Sewer & Drain Cleaning Whole House Pex-Repipes Clogged Drains New Bathtubs or Showers New Plumbing Hardware Tankless Water Heaters Sump Pumps / Hydronic Backups High Efficiency Boilers High Efficiency Water Heaters

    Contact information

    1224 Gilbert Ave, Wilmington, DE 19808


    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM