Brandywine Waterproofing

I hired Brandywine Waterproofing because they were able to come in rapidly, as opposed to some other companies. I was away while the job was being done, and returned to find that it was not what was shown on the orignal agreement. For example- Water was coming into the garage door and back door (into a concrete area). The service agreement showed slotted drains on the OUTSIDE of both the garage door and backdoor, to collect water BEFORE it came into the house. Instead, they put the drains INSIDE the house, so the water did not enter the french drain system until it had already penetrated the house. The concrete work looked sloppy all around, and as I was planning to sell the house, this also bothered me. I stopped payment on the check, and asked that they come back and put the garage drain outside. They did, so now I have an inside and outside drain, looks strange. But the concrete outside was crumbly, and the drain covers did not match. The concrete job on the stairway looked sloppy, and over the next few months developed several deep cracks. My house sold, but the inspector flagged the stairway, and that there were improper crawl space vents-they had never put them in as had been agreed. Yesterday, I had them come and repair the concrete and vents. They did it, but once again, shoddy work, everything jury rigged and poor in appearance and function (another example-today, my exterminator company came, and said that the spaces around the vents that were left were plenty large enough for mice to enter, showed me where it was improperly caulked, said I should get it repaired! Repaired, it was just installed yesterday! Incrorrectly! These guys also are slow to return phone calls without withholding money or making legal threats. In summary, sloppy unattractive work, unprofessional organisation. Avoid.

They came in and installed a sump pump to solve the problem. After this I mentioned that my walls were still getting wet, and they didn't do anything about it. They just wanted me to spend more money for something else, saying they could just build a downspout extension, expecting that this would solve the problem. I still have the same problem occuring, and I have to hire someone else to try to help me. I wasted my money using their service.