Brandywine Resurfacing Inc

Very professional and results look great. Highly recommend.

Brandywine Resurfacing (Joe Ross) has done 2 jobs for us. The first was a guest suite one-piece bath/shower unit in 2012 which still looks brand new. The second was a metal tub and shower surround in our recreation area bathroom in early 2020. Mr Ross not only delivers an excellent product, he advises his clients how to properly maintain the resurfaced units to prolong their life. He meets schedule commitments and is very professional in his client communications.

Joe was excellent. Very professional - explained everything and did a terrific job. Bathtub was in bad condition (30 years - 4 kids) and now looks better than new. Included a non-slip surface. This is a must. Highly recommended.

This company is extremely professional, and the man who did the work was a true craftsman. The shower stall looked 100 percent better. I would use this guy again in a heartbeat.

Resurfaced tile looks great. Had some tile that had adhesion problem and Joe fixed them. Very professional and strives for customer satisfaction.

A highly rated contractor recommended Joe Ross as THE resurfacing person in this area, and I couldn't be happier with the results of this job. Joe is an experienced craftsman who does all the work himself. He's meticulously painstaking about a multi-step resurfacing process, venting the fumes, and preventing damage -- drop cloths everywhere, plastic masking any surface that should not be painted. He shows up when he says he will and is very considerate about alerting the homeowner when there'll be fumes we might want to avoid. Unlike companies that do a quick spray-and-go job, he takes the time to apply the multiple products needed for a lasting, quality resurfacing. I was also very comfortable leaving him in my home when I had to be out.

Did a great job refinishing chipped paint in our bathtub. Courteous and efficient. Would use again.

This is the second time I have used Brandywine Resurfacing. They are very simply the best.

Called this company at 9:33 am on 3/1 - received a return phone call on 3/4 at 12:40 pm and explained the work I needed performed as well as stressing how important it is to me to find a competent reliable contractor. He scheduled the time and date for estimate for 3/14 at 5:30 PM and said he wouldn't be able to start any work until May. On 3/14 at 5:33 he called and said he was headed to another job to give an estimate and would stop by my home after he was done! Are you kidding me! He made the appointment 10 days prior. I agreed to the time and date because that is what he dictated to me. He didn't know hours before he couldn't keep his appointment and have the decency to call? I explained to him that nobody was living at the property and I had to travel about 45 minutes each way. My car was in the shop and I made sure I had someone take me to the property because unlike him, I keep my word. I was stranded there until 7:30 PM until my ride was able to pick me up again. If you want to take a chance with a person that doesn't keep their word and thinks their time is more valuable than yours then you might like this company. If I could not trust him to keep his word on an appointment for an estimate that he made 10 days prior (keep in mind he only lives about a mile or so from the property) I definitely would not trust him to do any work.

I did general contracting, supervised Union people & retired 10 years ago so I?m no stranger to tools & workmanship. I thought about using the people that re-fit bath tubs but it cost thousands. We found this company on Angies list & it had good write-ups so we went with them. The job was very labor intensive. Two guys were here for 6 hours working their magic. When it was finished we were blown away. The quality & craftsmanship are impeccable and VERY worth the money

From the moment I contacted Joe until the day he finished the job, I had the best experience I've ever had with a contractor. Joe was extremely professional scheduling the appointment and thoroughly explained the process. He called to confirm the appointment and even called when he got stuck in bad traffic and was 5 minutes late! When he arrived, he was extremely professional and explained in detail exactly what he would be doing. We had had the tub re glazed three months prior by another company and it was a disaster!! Joe had to strip and redo the entire tub. He explained why the previous re-glazer caused the job to fail, how to maintain his work and everything in between! The outcome was beyond our expectations! It was so wonderful to finally have the 1920's cast bathtub back to gleaming! I would recommend Brandywine to anyone considering re-glazing. It was so reassuring to know there really are good contractors around. Thanks so much Joe!!!

He arrived on time and completed the job in a timely manner. Very neat and left the job site spotless. Made a world of difference in how the tub looked. Very pleased with the results.

They scheduled the appointment for the initial measurement. The men were on time and very friendly and professional. They called before the install to setup a convenient time for installation. They called before they arrived for installation. The men were proficient, professional and knowledgeable and quick with the installation. the installation was excellent. We are very pleased with our new counter top. They did an excellent job fitting, installing and the new custom sink is great. I love my new kitchen.

Mr. Ross had not seen our bathtub until he arrived. We had explained to him what the situation was with it. We had had the tub re-glazed/resurfaced a number of years ago, and it did not hold up as well as we had expected. There was a lot of peeling of the coating on the tub. Before he got started, he told us what he was going to do: mask everything in the room, ventilate the room through the window, sand and scrape off the previous coating, and finally apply the new coating. We believe that Mr. Ross utilized more appropriate preparation techniques on the tub surface, especially around the drain. Before he left, he removed most of the masking materials and asked us to wait a few days before we removed the masking tape around the top portion of the tub. The tub looks great and the color matches perfectly.

I can't speak highly enough of my experience with Brandywine Resurfacing. Joe reglazed our tub and tiles. Before giving my deposit, he explained in detail what the process entails. It was important to me that he performs all of the work himself and doesn't sub- out any of his jobs. His prices are also very competitive. Joe arrived at my house around 8:30 and carefully covered the bathroom walls with plastic sheeting, and prepped the tub and tiles to make sure everything was clean. He brought in an exhaust fan to direct the strong fumes outside while he sprayed the surface coats. Day one's work was complete by 3:00. The next morning Joe returned to caulk the tub and add the nonslip finish to the tub bottom (highly recommended). Joe asked several times throughout the job if everything was up to my satisfaction (it was). He is highly skilled at his craft and is a true professional. On top of everything else, he is of high character and a genuine friendly, good person. I offer my highest recommendation.

He was very gracious even though we cancelled.

Joe is very professional and did a great job on our bathtub. We contracted to do the bathtub in one bathroom and the shower in another bathroom. Joe took a look at the shower and said that it did not need refinishing and showed me what to do to get it clean. I followed his advice and it took me only 1 hour and it looks great. He is professional and honest, and I would not hesitate to use him again.

Joe was the best. He is just outstanding as a craftsperson.Did a beautiful job on our tub. He was very professional and very productive. A real pleasure to have used him for the job.

Joe was very upfront about what to expect and what he would do. He explained what to expect and how he was going to re-glaze the tub. He did an excellent job of protecting the surrounding area's and cleaning up afterwards. I have met very few contractors who were as professional as Joe was. We were very happy with the outcome of the re-glazing. We had an old gold tub that was in poor condition. We now have what looks like a brand new tub that matches the color of our toilet (he has several colors available). I was a little worried about re-doing an older tub, but the job turned out great. The alternative was to cover with a fiberglass shell, which i never liked, or ripping the old one out and replacing. The re-glazing was a great alternative.

No work was performed as he never returned my calls. I gave him three chances. I let him know that I was definitely going to have the work done and I needed it done soon for an upcoming event. He assured me that he would call back to set up a time but never did. Due to his rudeness, lack of professionalism, I certainly would not use his services or recommend them.

I was extremely happy with the work on the tub. It looks great. Joe was very detailed in describing to me what he would do, how to care for it, etc. The reason I graded the experience as fair was due to some miscommunication. My old tub was a very dated looking blue. The tiles aroud it were off-white, and the soad dish on the wall was blue to match the tub. I had requested a quote on-line from Joe where I am almost positive I included the soap dish in the request. We had a subsequent phone call to discuss the job where I believe I also mentioned it. The quote given was $389. The day after the job I removed all of the masking to find out (to my shock) that the soap dish was still blue. I called Joe about it. It seems there was some communication breakdown. The $389 quote was his standard price for a tub with non-slip surface, not including a soap dish. He offerred to book a second appointment replace the soap dish for the cost of the option (it would be expensive to remix a batch of glaze for such a small area). The last thing he said was that he wasn't in front of his schedule at the moment, but that he would call me the following week to tell me when he could come. I never heard back from him. Due to the urgency (I had an open house that weekend), I ended up running out to Lowes, buying a soap dish from and doing the replacement myself. This was pretty inconvenient as- 1) they only carry one white soap dish, and it wasn't the right shade of white, so now it doesn't match, and 2) I don't know what I'm doing, so it took me several hours to perform the job. My biggest complaint is that even if we didn't have clear communication (I remember we did, but I've remembered things incorrectly before), why wouldn't he stop and ask me on the day of the job why I was leaving the soap dish blue? It seems like simple customer service to double check something obvious like that. I'd still recommend him to others, but would advise to get a written quote (I never did) to keep the job parameters clear, andavoid headaches.

I highly recommend him. He was professional. Performed all task in a timely manner, cleaned up to return both bathrooms in great condition. Very personable and great to work with.

He was extremely professional and even provided a generous discount when he was forced to reschedule. The work was carefully and meticulously done and the finished tub looks as it must have looked in the early 1900s.

I had an old cast iron tub in an apartment buidling that looked dirty and wanted to have it refinished but didn't want to spend a lot of money since it was an apartment and not my home. I called Joe and left a message, and he returned my call within 30 minutes. He gave me a price over the phone and was able to perform the work very quickly as I had a tennant waiting to move in. On the day of work, Joe was waiting for me when I arrived, and promptly started the work. He explained to me what he would be doing, and throughout the work, he updated his progress, and explained why certain things were necessary. It took approx 4-5 hours, and looked amazing. After the work was completed, he cleaned up and went over all the care needs to maintain the tub's finish. It was a pleasure doing business with Brandywine Resurfacing---Joe was easy to speak with, prompt, fair, and clear with instructions. I will be calling BR in the future when other tubs needs to be resurfaced.

Great job. Came and offered free estimate and suggestions for less expensive alternatives. Completed job quickly and cleaned up everything. Would use services again. 100% satisfied,