All American Roofing

Very well.

.

....

.

Excellent price and service

.

unknown

unknown

unknown

Nothing but positive feedback for this company...they did a fantastic job from start to finish and we HIGHLY RECOMMEND them!!! We obtained NUMEROUS quotes from a lot of good companies, and took our time searching to ensure we were getting exactly what we wanted and within our budget and the best company for us was 'All American Roofing'. Dave Scheidegg was our Estimator/Project Manager (302-415-4075 / Email: Dave@roofers.org ), and our experience from beginning to end was seamless. After the old roof was removed, we were informed that our roof was in worse shape than originally thought, so we needed to replace more wood than initially anticipated, but Dave was awesome and worked with us on that additional cost. :-) One of the most important factors was that ALL AMERICAN ROOFING did not ask for any money up front. They billed us after the project was complete. We highly recommend All American Roofing company for anyone needing their roof replaced. Their name speaks volumes about their service!

The technician who came out to inspect was very thorough, professional, took his time, and honest with his opinion. He explained in detail where he thought the leak was originating from, and what his company could do to repair. He also explained that there was no guarantee that was the full issue without tearing up shingles and more. If we did do the suggested repair and it didn't work, then one side of the roof would need replacing, but they would discount the work already done. We went ahead with the repair and have seen no more leaks since that time. The crew arrived on date and time expected. They cleaned up afterwards and were very courteous. Price was very fair. Their honesty was much appreciated -- he didn't try to convince us that we had to have a new roof.

They were excellent. They are easy to talk to. We can call them when we have questions. I have no negative feedback about them. They cleaned up after themselves.

All went as expected. Only one follow-up which needed to be addressed and I did not have to pay until the job was done. Bill was sent subsequent to job completion.

I had a very positive experience and when I need roofing work done again, All American will be my first choice.

Great- hard-working crew reported early each day, no excessive noise and no music, with owner/operator on site at all times. Couldn't have been happier.

They were professional and reasonably priced. I liked their services and will use the same in future.

We had an original estimate done by Brian Liss, the project manager for the job. I must say, he was of the most thorough and detailed contractors I've ever dealt with - very upfront and trustworthy. - After a few estimates we decided to go with All American because of our positive experience with them and their reputation in the community. - Very flexible in pricing and very willing to work with us as far as our needs - We had an attic inspection (very important) prior to the job. We had 3 rafters that had to be replaced - 1 cracked and 2 were rotted. - On the day of the job, they were very thorough, arrived early, and stayed until the roof job was done that night. - The did a complete clean up. - Very professional and excellent work -the county inspector was impressed with their work - Complete new roof, new gutters, all new plywood, 3 rafters replaced, all new pipe collars, and even got 2 bath vents installed on the rooftop - Brian returned a few days later to inspect and make sure all work was done to spec - --- Go with All American - you will not be disappointed. I would definitely recommend them. They were very thorough. They were very upfront and detailed about their services. They had a very detailed approach.

They did an excellent job and were very customer focused (they wanted to be sure I was happy);

This company was referred to me by a friend that had her roof done by them. Overall, the experience was excellent. John Devenney was the person in charge of the project. He was the one who originally came out to provide me with estimates, a list of supplies, etc. and I ended up paying a little bit less than what was estimated. They?re a member of the BBB. I didn?t have any problems or complaints. Everything went smoothly and as far as I know, the roofing is excellent. Everyone who looks at it says it?s excellent as well. The shingles that I purchased have a 25 year warranty. I'm happy with their services and I would recommend them.

The estimator was excellent. I felt that he took enough time here to truly understand the scope of the work and even pointed out some other flaws on the house that have to be fixed. However, it took over a week to get just the roofing estimate. I had to call repeatedly (3X) to BEG for the siding estimate. Keep in mind, we were definitely going to use these people. They had done a roofing job in our neighborhood many years ago and we were impressed with their work and professionalism. I finally got the siding estimate. I went back to my insurance company to negotiate for price...they didn't pay us enough for the job. All American had the lowest of 3 estimates that I got. The insurance company tried to get in touch with them without success. I guess they're just really busy or something but WHAT A DISAPPOINTMENT!!!! I am going to another roofer.

Brian Liss and his team did this complete installation over a 2 day period. All the work was done in a professional manner and I am very happy with the results. It looks wonderful and clean up was perfect. All work completely followed the origianl estimate with no surprises even after they realized the old exhaust fan need replacing...this was done at no addtional cost. Brian responded to all my requsts, answered all calls and e-mails immediately. No payment was due until all work was completed. This was a great company to deal with and I would recommend them to anyone.

I found many happy reviews about this Company, they have the prestigious Master Elite GAF/ELK Certified Contractor title and the Delaware Better Business Bureau, which they are a member gave them an A rating. For these reasons, I e-mailed the company, received a prompt phone call and was immediately given an appointment for the following day -someone to come to my home, give an estimate to repair some broken rafters. (I just had a new roof put on 9/9/10 for $8,016.00 - that contractor Airborne Siding & Window did not fix the broken rafters, located on my lower roof - I have and upper and lower roof. (That's a subject on another post) Anyway, the representative arrived on time - that is the the most positive thing I can say about that person. When I answered the door, he did not introduce himself, I tried to escort him into the house, I told him I wanted to talk to him about the job and give some details of my concerns, he said "that won't be necessary, I'll just take a look around." I started to walk out the front door, since he didn't come inside and he said, "By myself." A short time passed, he knocked at the door, wanted to come in to get into the attics, I have one at the front and back ends of the house. I waited nearly 35-minutes as he was talking on his cell phone from inside his car, not sure what he was doing, I assumed he was working on my estimate/contract. He finally knocked on the door, asked me to come outside since my dogs he said were annoying him with their barking. I went outside, he handed me a piece of paper and started reading from it at warp speed. "Whoa Nelly, slow down." I said - he wasn't amused nor did he slow down. I had just enough time to see what he had handed me was a written estimate/contract totaling $5,317.00 to fix my rafters, and a very detailed list of what would be done including the exact materials that would be used and where. There were four "optional" work categorized as number one, add an additional $1,776.00 to the $5,317 if I wish the work in this paragraph done as well, option two add an additional $1,890.00 ...etc., brought the total to have all the work on this document done at one time as well as the work required to fix my rafters to a total of $12,905. I interrupted his reading to ask a question "please explain why I may need to consider the work in this Option 1 - you just read to me. Is there a problem I am unaware of with Airborne's work, other than my broken rafters? He became visibly annoyed, and told me "Just let me read this." He continued reading at warp speed, I interrupted him a second time to ask a question, he did not answer my question, rather he said "We should charge for these estimates, I don't know why we don't." I didn't know what to say or do so I said, "Thank you for coming, and I'll look this over and call your office, if I have any questions and I walked inside and closed the door. I immediately looked over the document, I understood the terms, I understood what he wrote. I did understand why the itemized work to fix my rafters totaling $5,000 was needed, I didn't understand why this other "optional work" was listed and/or needed. I phoned his office, explained my experience adding how much I would like to use this Company, but first I need to speak with someone - not the guy that was just here, someone else. I am seeking understanding of the "optional" work in this contract. The woman Denise, apologized and said she would have the Owner phone me. I called again the next day, spoke with Denise, she apologized that the Owner had not phoned me, she would see what she could do to have him call me - as I told her I really wanted to use this Company. The Owner did not phone. I am updating this report, which I previously submitted to clarify my review is based entirely on the rude behavior of the sales rep. and my not receiving my desired call for explanation of the optional work identified in my proposal/contract.

The crew worked very hard. It was pretty hot for an April day. The work was done efficiently and effectively. The foreman was happy to answer any questions that I had and he encouraged me to take pictures of the work throughout the day. I did go out every hour or two to snap some photos. Steve stopped by during the day to check on progress and realized that the garage should have a vent, so he offered to have one put in virtually free of charge. The roof looks great! I'm so pleased with my decision to use All American.

My roof was leaking and I called several companies for estimates. I was impressed with All American because John was the only one who took the time to go into my attic. He discovered we were wired for a fan and suggested hooking one up for ventilation. He also saw that insulation was blocking my soffit vent and suggested a way to fix it. The companies all had different ideas about ventilation, but I decided, after a lot of research, that John's ideas made the most sense for my roof. I also liked that they offered a 30 year workmanship warranty where the others only offered 5 years. I then decided to add gutter guard to the estimate, and again, I liked John's recommendation. I accepted his proposal on Friday and his crew started work the following Monday. I didn't have my whole roof done, just a low sloping (3:12) section where the leaks were. The two men who did the work were very courteous and professional. John came back a few days later to inspect the job and repair some spots on the part of the roof I didn't replace. What a great guy. I loved working with his office staff too, Debbie and Denise. They were so responsive and soooo nice! I'd like to use them again in 3-5 years when I'll be replacing the rest of the roof. I recommend them without hesitation.

They responded quickly to the initial call. The salesperson was knowledgeable and friendly. No high pressure. He was well versed in attic ventilation methods, and suggested several alternatives to my initial plan for number, placement, and type of venting. They are also an authorized agent for Velux skylights (we have 4) - included in the price was upgrading the skylight flashing and waterproofing to current standards. The crew (6 people) showed up before 8 AM on the scheduled day, and completed all work in one day. The saleperson dropped by during the day to check on the progress of the work and make sure any questions were answered. The cleanup was excellent, and completed before the crew left. They even had their own dumpster, with their logo painted on it! They ran short of cap shingles for the ridge vents because the ridge vent on the dormer was a late addition to the plan, but came back the next day to complete. I am extremely happy with both the job and the company. We've already given two referrals to friends who are considering roofing jobs and expect to give many more.