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JEM Comfort Care

Heating and Air Conditioning

About us

No Dispatch Fees up front pricing no hidden charges clean and professional 100% satisfaction guarantee specials: New high efficient GAS FURNACE or A/C 3,999!!! 10YR WARRANTY with 2yr maintenance contract 21 point tuneup gas or a/c for $21

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

We service all makes and models of heating and air conditioning equipment. At JEM Comfort Care we install gas furnace, a/c, heatpumps, boilers, and oil furnace. We also install water heaters gas or electric

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Shane E.
02/2017
1.0
heating & air conditioning/hvac
  + -1 more
No work was ever done. The earliest appointment they could set up was two weeks out. Though I had hoped for sooner, I went with it. They told me the window of time would be Noon-2pm. Just 15 minutes prior to that scheduled window, I was called and told they would not be showing up. Apparently a "staffing problem". I took the time off from work to be home, and wasn't given notice of cancellation until 15 minutes prior!? Totally ridiculous. Not even an apology for the person calling, simply an offer to reschedule. No thanks. Clearly poor management. I'll take my business elsewhere.
Description of Work: I had scheduled a HVAC tune up, with the possibility of some repair work being done as well.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    386, Smyrna, DE 19977


    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    JEM Comfort Care is currently rated 1 overall out of 5.

    Sunday: 8:00 AM - 9:00 PM

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    Saturday: 8:00 AM - 9:00 PM

    JEM Comfort Care accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, JEM Comfort Care offers free project estimates.
    No, JEM Comfort Care does not offer eco-friendly accreditations.
    No, JEM Comfort Care does not offer a senior discount.
    Yes, JEM Comfort Care offers emergency services.
    No, JEM Comfort Care does not offer warranties.
    JEM Comfort Care offers the following services: We service all makes and models of heating and air conditioning equipment. At JEM Comfort Care we install gas furnace, a/c, heatpumps, boilers, and oil furnace. We also install water heaters gas or electric

    Contact information

    386, Smyrna, DE 19977


    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM