JEM Comfort Care

handyman service

About us

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

10 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 26-39 of 39 reviews

Oscar R.
10/2015
4.0
lowest price out of 5 other vendors

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angie R.
10/2015
5.0
They were fantastic. I received a phone call and they agreed to come out for a free evaluation and diagnostic. They were very nice and helpful. It wasn't even our unit! It was just some wiring! They could have told me my whole unit was blown and I never would have known. Absolutely fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barry S.
08/2015
5.0
On time! Honest approach to the job. Did not go for the up sell. Fair price. They earned all our future business. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

luann c.
08/2015
5.0
We had central air and heat installed all new. Rick Scott was very very helpful answering all our questions and there were a lot of them! He worked with us with our crazy work schedule to install. Really happy with the service. Rocky was also a hard worker !!. A lot more affordable then the competition. Would do business again for the next project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

WILLIAM B.
07/2015
5.0
We had four estimates completed for heating/AC installation and were most impressed by Rick Scott from JEM. In all of the other estimates we got the typical "sales guy" or closer who would not be doing the actual install. Rick made recommendations that made sense and were affordable. He and his assistant did the installation the next day after giving him the OK. They did a fantastic job and had the new AC / heating system and new water heater installed in less than 8 hrs. I highly recommend JEM Comfort Care for their professional know how and friendly service. Great to do business with !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jean t.
05/2014
5.0
company customer service was great . tech was also great and so was the work that we had done. will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rose B.
05/2014
5.0
This company didn't even charge me to come out to check out my system. I have not had this type of service before. The Tech was so great. He wrote me a proposal. Since this a/c unit is only 4 yrs old, it's still under warranty. He suggested that I contact the company that installed it and have them take care of the repairs. After this company honor the warranty, any a/c work that I might need would be done by JEM Comfort Care, LLC. Thank you for being professional and personable in explaining the problem in detail about the repairs and estimated costs. I Highly recommend You!! Rose B.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Herb S.
04/2014
5.0
Rick takes a very personal approach to customer service and stands by his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig Z.
02/2014
5.0
Great service for a great price. No short cuts only the best in materials and installation. Communication was fast and always helpful. I will be using Rick and JEM Comfort Care for all our heating needs in the future. THANKS GUY!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Justin Z.
01/2014
5.0
I had a wonderful experience, got better equipment for less money. Very professional from start to finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

386 North School Lane, Smyrna, DE 19977

http://jemcomfortcare.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

handyman service

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

JEM Comfort Care accepts the following forms of payment: CreditCard
Yes, JEM Comfort Care offers free project estimates.
No, JEM Comfort Care does not offer eco-friendly accreditations.
No, JEM Comfort Care does not offer a senior discount.
Yes, JEM Comfort Care offers emergency services.
Yes, JEM Comfort Care offers warranties.

Contact information

386 North School Lane, Smyrna, DE 19977

http://jemcomfortcare.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed