Called to get an estimate. The man who answered the phone asked me if I knew how much trouble it was to do a job in the community where I live. He informed me I had to get county permits, and a permit and approval from the Association. Then he hung up on me.
Description of Work: Split rail fence across the backyard.
Rating Category
Rating out of 5
Response from Ruppert Fence & Deck
this is not true, never called me
MARK A.
09/2017
5.0
fencing
 + -1 more
They kept me informed of their expected timeline for installation. They met that timeline, installed it without delay, and it looks great: straight and level. Very professional. The guys listened to my concerns and expectations, and did exactly what we agreed upon. I could not be happier. I highly recommend this company.
Description of Work: A 4' aluminum fence was installed around an in-ground pool, with 1 gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
J K.
09/2017
1.0
fencing
 + -1 more
Never showed up to give estimate.
Description of Work: Gates repaired. Told me they would come to give an estimate but never showed up!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Susan C.
06/2017
5.0
fencing
 + -1 more
Work will be preformed before July 1.
Description of Work: Fence in backyard of property; work hasn't been performed yet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Robert L.
02/2017
5.0
fencing
 + -1 more
Bill Ruppert and his crew are top-notch. This is the second time I have used this company in 7 years. The first time they installed ~220 feet of a 4 foot tall, white vinyl fence. We enjoyed the experience and fence so much we immediately called Bill again 7 years later when we needed our new Vanguard fence for our new home. They are extremely professional, highly trained/skilled, and punctual. Bill is a pleasure to deal with. He is honest, very fair with pricing, and delivers the highest quality product. There really isn't anyone else in the area I would consider. I highly recommend.
Description of Work: We had ~475 feet of a five foot tall, black aluminum, Vanguard fence installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
ryan M.
10/2016
5.0
fencing
 + -1 more
Could not be happier with the fence that Bill and his team installed! We live about an hour away, Bill made everything super convenient, came to our house to fit my crazy work schedule. Provided valuable suggestions and advice. Quoted price was better than 4 other quotes, work was scheduled in timely fashion and was finished sooner than expected. Staff was extremely polite and courteous. Left yard as if no one was ever there. Outstanding job, quality work, excellent communication and fantastic craftsmanship. Thank you so much to Bill and his awesome crew!
Description of Work: 245 Sq Ft of fence installed, Bill provided valuable advice and suggestions. 2 4ft gates, large opening with 5ft gates. Quality material.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Jo C.
10/2015
3.0
fencing
 + -1 more
I have to call Mr. Ruppert on Monday to eleven am becuase I still haven't heard from him. He says they are loading up the tractor. Once they began on Monday, it took till Wednesday to completel the job. Mr. Ruppert said would on take oneday.
Description of Work: Two sides of vinyl privacy fence, installed with 8 foot double gate. Bill Ruppert within one week to give me estimate. Another week he emails contract proposal. I print it, sign it, give him $1000 down. He tells me it would be easier if I get the permits so I do after I had a shed removed. We sat up a date. Ruppert calls on the date and says he is still working another job but he will get to me after the weekend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$2,200
Chris D.
09/2015
5.0
fencing
 + -1 more
unknown
Description of Work: They car out and had the fence up in just s few days from the estimate. Great job by them to really help me out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Ben W.
08/2015
5.0
fencing
 + -1 more
unknown
Description of Work: Installed a vinyl fence on one side of my yard (other side later).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald A.
07/2015
5.0
fencing
 + -1 more
unknown
Description of Work: Fence installation. Good work and quick
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Fred K.
07/2015
5.0
fencing
 + -1 more
Top-flight work, reliable, reasonably priced and, most importantly: trustworthy. Ruppert is NOT one of the good 'ole lower-slower contractors that plague southern DE -- they show up as promised and get the work done.
Description of Work: Installed outdoor vinyl enclosure for waste/recycling bins
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jay T.
07/2015
5.0
fencing
 + -1 more
Bill and his team did an excellent job. The fence and deck were installed per my requirements and the quality was excellent. I felt the price was competitive and end products really looks good. I would recommend this company!
Description of Work: Ruppert Fence and Deck installed a privacy fence and deck on my property at the beach.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,000
christy D.
07/2015
4.0
fencing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Brenda P.
05/2015
5.0
fencing
 + -1 more
Very pleased with Ruppert Fence & Deck. Fence was completed in one day.
Description of Work: Fencing in our back yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,265
Jordan G.
12/2014
5.0
fencing
 + -1 more
Bill was a pleasure to work with and his crew was great. His price was competive. He installed when he said he would and addressed all my concerns. We later needed some fence removed temporarily and he did that too for what we thought was a reasonable charge. Nothing negative to say.
Description of Work: Sold and installed Jerith brand black aluminum rail fence for backyard with three gates
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Carl and Suzanne S.
10/2014
5.0
fencing
 + -1 more
Same as above.
Description of Work: Tore down old fence, removed it, put up new fence, high quality wood and outstanding work - very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,765
Elena A.
07/2014
5.0
fencing
 + -1 more
unknown
Description of Work: After coming to the property and giving some useful professional advice, they installed black aluminum fencing on time. The polite workers left the worksite clean. I'm very happy with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
angela .
05/2014
1.0
fencing
 + -1 more
unknown
Rating Category
Rating out of 5
Beverly S.
05/2014
5.0
fencing
 + -1 more
Very well. He came quickly to give us an estimate, and arrived to do the fencing about three weeks later. He did all the contacting utilities. The installation was fast and efficient. Could have been done in a day, but rain interfered, but was done by next day. We had considered doing this ourselves. I think we could have, but it would not have resulted in the professional job that we got. It was well worth the money.
Description of Work: Install vinyl fencing with mesh +2 gates. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,725
stephanie D.
02/2013
5.0
fencing
 + -1 more
came on time, completed in a day. great job
Description of Work: great job, clean areas
Rating Category
Rating out of 5
Yes, I recommend this pro
$4,000
Bradley O.
12/2012
5.0
fencing
 + -1 more
The owner came over and and showed us the differnt types of fences and then gave us an estimate. They started putting the fence in, on Dec. 14 and finished on Dec. 15. The total footage was 138 feet, including 2 gates. The fence looks great. I will diffenently recommend them to all my friends.
Description of Work: Ruppert fence company put in an aluminum fence 4 feet high around the back yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Andrew F.
11/2008
5.0
fencing
 + -1 more
Great. We had trouble getting anyone here in Lower Slower Delaware to come for an estimate or if the came they never finished even an estimate. They came 20 minutes after I called and gave a written estimate in 10 minutes. They had to order the materials. That took longer than he thought but as soon as it came in they installed. They even finished the work as a Sunday morning. They asked us first if we minded the work on Sunday. I needed the fence for a child and two retired racing greyhounds. We could not be happier.
Description of Work: Chain link coated fence on a wooded lot installed and some clearing of trees for installation.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing
FAQ
Ruppert Fence & Deck is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Ruppert Fence & Deck accepts the following forms of payment: American Express,Check,MasterCard,Visa