Red Dog Cooling, Heating & Plumbing

The Red Dog technician determined that my air conditioning was not working due to the refrigerant having leaked out. He then proceeded to recharge the system without providing an estimated cost for the recharging, attempting to find the leak or advising me of his intentions. He then presented me with a bill for $960.00 for the 8lbs of refrigerant that he installed. I would not have authorized that work had I been given a cost estimate and have had knowledge of what work he was performing. The system still has the leak and needs repaired and recharged again. Also, I priced the refrigerant on Ebay for $17lb that he charged me $120lb. My basis for a complaint is that he did the temporary repair without my permission and without my knowledge of the expected cost. I would have most certainly rather put the $960 toward a new system than recharge a system that is leaking given the choice. I was totally ripped off. He just wanted to get the most money he could as quick as he could without any regard for doing the right thing. He has absolutely no integrity in my opinion. Stay away.

FANTASTIC!! Will definitely use them for all my HVAC and plumbing needs!!

The Red Dog Team was very professional, responsive and knowledgeable on all levels of the project. We appreciated the expert guidance on selection of the appropriate HVAC unit to suit our needs, and the installation process went very smoothly, We are very satisfied with the work completed by Red Dog Cooling, Heating and Plumbing.

On time! Friendly! Great prices

It was great, they came when they said they come. They clean up after themselves and did a excellent job.

Young man who arrived was pleasant and professional. He explained what was needed and things to keep an eye on. Very happy with their service.