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Service Today

Heating and Air Conditioning, Plumbing, Pool and Spa Service,

About us

Additional phones - (800) 659-2273, (302) 736-6770. Additional address - 109 Morris Ave, Federalsburg MD 21632. Award winning.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Sell, install heat pumps, air conditioning, gas furnaces, oil furnaces, geothermal, boilers, dehumidification systems, split system, packaged, geothermal, wall AC systems, ductless split systems & high velocity systems, repair & replacement of plumbing, electrical, air duct cleaning, pool and spa service, installation & maintenance.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
10%
3
5%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-124 of 124 reviews

Lorena O.
08/2021
5.0
water heater repair
  + -1 more
It was very good.
Description of Work: They put in a new hot water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Patti C.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were fine.
Description of Work: We bought a unit from them and they maintain it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sylvia S.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sylvia S.
12/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Douglas L.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Edward B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gary L and Linda B.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent work and service
Rating CategoryRating out of 5
Yes, I recommend this pro

STEVE C.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Colleen M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Debra K.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

MP F.
03/2016
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Rough in plumbing called back twice, new heater & heatruns. Caled back again not to speck. Damage done to my condo & downstairs condo.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$15,000

Kathy F.
02/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Toilet repair. Went well. Very satisfied with service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Eric W.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Oil furnace tune-up. The service went well, but my oil filter housing is still leaking despite being changed and closed back up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Thomas M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual HVAC service. I particularly liked the service tech, Alan, who I name requested.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

evelyn D.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed ac and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Ronald T.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced HVAC system. Sales person was excellent in explaining in detail everything, including that the installers would wear booties to protect my carpeted house. The installers showed up on time. However, they did not wear booties. I asked one man why wasn't wearing booties and he said "My shoes aren't dirty." I did not like this disrespectful attitude. The salesman promised that the new unit would match, unlike my previous unit that did not match (different sizes). However, the units didn't match. They did ask me if that was alright because they said the units were the same strength and would be "no difference" in service. I was disappointed because the salesman made a big point of matching the units. Another disappointment was the person installing the outside unit. He smoked his cigarettes when he installed the unit and left his discarded butts outside. He also did not fill in around the hole in the outside wall where he put the hose in. This was the same person who gave me a surly answer when I asked him why he wasn't wearing booties. I called the salesman to inform him of this incomplete job. He didn't send anyone back to correct it. My husband filled in the hole. The same serviceman didn't clean up the wallboard dust after installing the two thermostats inside house. I was disappointed by this unprofessionalism and informed the salesman of the same. He said this particular serviceman was "new". |These were my only complaints with the job. The good news is a supervisor came by later to check the completion of the job and provided good information and improving the airflow in my house, especially my master bedroom on the far side of the house and farthest away from the newly installed furnace. |The bottom line, the new HVAC works excellent.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,417

Jim D.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Exceptional service.
Rating CategoryRating out of 5
Yes, I recommend this pro

JAMES K.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
It was 90+ degrees outside and our air conditioning unit went out. Called a repair man and he said the unit was dead and we needed a whole new heat pump. Our unit was too old to fix. The unti was 16 years old so we believed him. Unfortunately he could not replace it for about 2 weeks since he was so busy. Called another company and they said they could send someone out to look at it in about 1 week. Then we called Service Today. Someone came out within an hour. He said he could have a new unit installed in 2 days and he matched the best price I got from the other 2 companies. 2 days later they arrived promptly at 7:30 am and we had cool air by noon. They installed the outside unit without damaging the plants and bushes and they did a beautiful job installing the furnace unit inside and postioned the filter so it is easier to replace. Highly recommended.
Description of Work: Replaced outside airconditioning unit and inside furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Ed Z.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
Company sent out sales person right away. He was professional and responded to all of my questions on replacing the HVAC system. He scheduled appointment right away. A few days later I called the sales person on his cell phone to ask about replacing hot water heater at the same time. He gave me an estimate and work was completed on time. Nice work, with no hassles. They were there when they said they would be and completed the work when promised.
Description of Work: Removed and installed new heat pump and condensor. Replaced electric hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

evelyn D.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
Work completed on time. Units were delivered and onsite so installers could get right to work when they arrived. A/C was up and operational the same day even though there were differing site conditions that contractor had to deal with. Installers started at 7:00AM and did not leave until A/C was up and running which was not until 6:30PM that evening. It was 94 degrees this day. Had many questions during and after installation that were adequately answered by either Comfort Specialist, Company, or installers. Unit has been running fine since installed. The price does not reflect the $1500.00 Fed tax credit which the Furnace qualifies for nor the $400.00 DE rebate program.
Description of Work: Remove old heating and Air Conditioning unit and install new 95% efficient gas furnace and 4 ton A/C made by Trane. This included a new electrical connection, duct modification, condensation pump, re-route new flue pipe and add new air intact pipe and new programmable thermostat, enlarge grill for fresh air return, new supply plenum, new return plenum, low voltage wiring. Out of four proposals they were the second best. Reasons for selecting them, was employee owned company, size of company, pride in their work, 0% financing for 1 full year offered by Wells Fargo, Labor warranty of ten full years plus one free service check during the first year and replacing refrigeration lines instead of using existing ones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,700

Patricia T.
08/2010
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
I'd had used them in the past to repair a water heater. That work had been good - I'd needed that job done fast, A-Okay. So, when I needed another job done- it was no emergency- I called them again.The problem was largely my fault because I had no idea the price would be that much more than the going rate (on a weekday during normal business hours) and I didn't get an hourly quote. Sometimes trying to get the cheapest price equals = no service or bad quality, but I will always get the rate from now on. I was not aware that all there services are based on the "emergency rate". My second job, replacing a hose bib on my outdoor faucet only needed to be on a day I was off. Because I made an appointment for a few days ahead - not DAY SERVICE , they forgot me. When I called, near the end of the day, they still fit me in and the job was good. I would use them again only if a REAL EMERGENCY.
Description of Work: replaced hose bib on outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$220

Response from Service Today
Member, Thank you for posting you comments regardng the service we performed at your residence. We are available 24/7/365 for any type of service needs. I will pass along to you that our "Service Agreement" customers (heating / AC / Plumbing or Electrical) never pay overtime or holiday charges, get moved to the front of the line, and also receive a 20% discount on all parts. We also have a "lifetime part" guarantee! Thank you for your continued support of our services. Sincerely, D. Brent Hadaway Vice President Sales & Marketing Service Today, Inc.

richard H.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
A service tech was there within two hours and quickly fixed the problem. And because I signed up for a bi-yearly service plan to inspect and service my two heat pump units, I was not charged extra for this visit. The entire $294.00 is the cost of the service plan for my two systems.
Description of Work: I had a leak around a front PVC pipe on my heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Response from Service Today
Member, Thank you for your gracious remarks, I will be sure to pass them on to all our "employee Owners" Sincerely, D. Brent Hadaway Vice President, Sales & Marketing Service Today, Inc.

Jimmy K.
06/2010
4.0
heating & air conditioning/hvac
  + -1 more
I called from work to schedule service. They offered to come over immediately, but I was not home, so they said they'd send someone over after work (after 3:30pm). The technician arrived at 6:30pm and diagnosed the problem within 5 minutes. The fan motor was bad. He didn't have one with him, so he said he'd come back the next day. He did come back the next day, after work again, and replaced the motor, recharged the refrigerant, and checked that the AC was operating correctly in one hour. When he gave me the bill, he told me that according to their records the motor was still under warrantee, so I only had to pay for labor. This was a surprise because the previous owners purchased the unit.
Description of Work: Replaced fan motor on the compressor unit of my heat pump/air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$165

Michael D.
03/2010
4.0
septic tank
  + -1 more
Reported problem with septic pump. First crew came within a few hours and located problem but they were electricians. Got plumber dispatched and he arrived within 2 hours and repaired pipe.
Description of Work: Repaired broken pipe to septic pump.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

William A.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
We lost our heating system in November 2006. After getting the run around for six months from another company I had a service contract with, and not being able to live in our house all winter, I heard of Service Today; I called, they came out the next day and had my old system out, after a lot of trouble of undoing what my old service company had "fixed," and had my new heat pump installed and complete the next morning (They could have been done in one day if they didn't have to unfix what was there). They also repaired all the duct work and electrical work that had been REPAIRED? They are the best and their service policy was much better than my previous policy and much cheaper. They are the best here in lower slower Delaware where no one is in a hurry no matter what the job.
Description of Work: The company replaced my heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Contact information

9349 Old Furnace Rd, Seaford, DE 19973

http://www.servicetodayinc.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Pool and Spa Service,
Water Heaters,
Wells and Pumps,
Septic Systems,
Lighting,
Electrical,
Air Duct Cleaning

FAQ

Service Today is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 PM

Monday: 12:00 AM - 12:00 PM

Tuesday: 12:00 AM - 12:00 PM

Wednesday: 12:00 AM - 12:00 PM

Thursday: 12:00 AM - 12:00 PM

Friday: 12:00 AM - 12:00 PM

Saturday: 12:00 AM - 12:00 PM

Service Today accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Service Today offers free project estimates.
No, Service Today does not offer eco-friendly accreditations.
No, Service Today does not offer a senior discount.
Yes, Service Today offers emergency services.
Yes, Service Today offers warranties.
Service Today offers the following services: Sell, install heat pumps, air conditioning, gas furnaces, oil furnaces, geothermal, boilers, dehumidification systems, split system, packaged, geothermal, wall AC systems, ductless split systems & high velocity systems, repair & replacement of plumbing, electrical, air duct cleaning, pool and spa service, installation & maintenance.

Contact information

9349 Old Furnace Rd, Seaford, DE 19973

http://www.servicetodayinc.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
12:00 AM - 12:00 PM
Tuesday:
12:00 AM - 12:00 PM
Wednesday:
12:00 AM - 12:00 PM
Thursday:
12:00 AM - 12:00 PM
Friday:
12:00 AM - 12:00 PM
Saturday:
12:00 AM - 12:00 PM