Service Today

Perfect, just as described.

Would have given an A but serviceman left a number of screws off of the heat pump. Company sent someone out to install right away. They installed out unit about five years ago and have serviced it twice a year. Great service.

It was a severe kitchen drain clog located several feet down the pipe.. Eli responded quickly on a Saturday night and worked very hard for over an hour on the problem. He was successful in clearing the drain. He was professional and personable and left the kitchen spotless.

I heard water running, but I couldn't identify where it was coming from. After a lot of investigating we discovered that we had a pipe break. I called Service Today based on a neighbor recommendation. It was after hours and they said that they could send someone out that night! I was thrilled. A plumber called about a hour or so later and said that he could come out that night but it would be really late because he had 2 other jobs in front of mine and he was over an hour away. We decided that he would come back first thing in the morning. Not having water all night was a bit of a pain, but it was better than him coming out at 1am. He showed up first thing the next morning, identified the problem immediately and fixed it within an hour or so. I thought he did a great job explaining to me what happened and what needed to be done to fix the issue. Their price was also very reasonable. I would definitely use them again. Jordan did great work!

We rent out our home in Delaware, however, we live in Tennessee. Therefore it is hard to be there to fix anything that goes wrong. I called Service Today on Friday and they were quickly going to dispatch someone out to the house. However, my renters were not able to be there. Service Today absolutely went above and beyond to schedule a time with the renter, versus having to go back and forth between myself and the renter. Today, the technician went to the rental and quickly diagnosed the problem which I felt was extremely reasonable to fix it. It was refreshing to know that they were not in this to sell me a new unit like some other companies would try to do. LOVE LOVE LOVE what you did! I will DEFINITELY use Service Today again!!!!!!

They were able to go out the same day to fix the AC, so that was great. They were very responsive and the tech was very nice. I ended up purchasing a service plan and that was very reasonable as well.

I had two new York systems installed last year by another company that did a great job but their follow up service was awful so I had to search out for a new company to handle the ongoing maintenance. I discovered Service Today on Angies List and I have had a great experience so far. As a prospective new customer they were very patient on the phone answering all my questions. I scheduled a service call and then within 24 hours I had to reschedule it 3 times. Each time I called the phone was answered promptly and the 3 different people I spoke with were equally pleasant and accomodating. Just to have a company these days answer the phone promptly and not be annoyed that you have to make changes was promising. The Techs arrived on time, were very pleasant, did thier work quickly without rushing (and they could have since it was Friday at 4:00 and they had an hour plus drive back home) and reviewed thier work with me. While I hope I don't have to have them do any major work I'm feeling confident that if that time comes they'll make the event a lot less painful. Also now that I know they do plumbing and electric I feel like I hit the trifecta of service companies

They did a fine job. I have recommended them to friends.

I had a heat pump installed. They serviced the A/C. He was polite. They were on time and the customer service was great.

Problem was difficult to figure out but they did solve the problem.

The repair tech came on time and so far as I can tell, did all the routine maintenance required on the system. We have a contract with the company and they have honored the terms of the contract. I also called them out after one of the 2013-2014 winter snow storms when an outside unit shook the house when running. The tech came promptly and provided a solution to the problem with minimal adjustment to the use of our unit. It took him about five minutes to diagnose the problem and instruct me on what to do differently until the snow melted. There was a full service charge for the call, which is over $100.

I am very satisfied with the service I received. I purchased a service contract with them. They will come back in the fall to check out the heating system. I was told that they have 24/7 service. This has given me peace of mind that if something should go wrong they will be here right away.

Everyone at Service today, from sales to service, were friendly, courteous, punctual and professional. They were the only company, out of the four who came to my home and wrote me an estimate, who followed up with a phone call. So far I love my new system, although it's early yet and I haven't had to use it for more than a couple of days. I feel confident that any concerns or questions I may have in the future will be handled promptly. This is an employee owned business and I believe it really makes a difference when compared to other companies. I strongly recommend this company for any HVAC needs.

They were excellent! We will use them again.

No concerns or problems with Service Today.

An estimate - called back with a better offer - rep agreed to return after work was completed to be sure work done correctly. Installers were courteous, professional and did work as agreed.

We were having problems with our heatpump holding the temperature in the extreme colds weather we are experiencing. Technician found that unit under house was under water and had sustained damage due to the sump pump not operating properly. Parts were ordered and replaced in a timely and efficient manner. We plan to use this company for regular service of our units in the future.

Window time given in 4hr increments-called before headed my way. Very polite, professional. Showed company ID. When jobs completed no mess left.

Were very helpful and professional. Didn't recommend that I take the most expensive route. Presented all options and then developed a plan for us to go on. I have a system I am trying to get at least a year out of and he was honest and helpful.

Upon reluctantly heeding this advise, it was determined that their price was significantly higher than other companies, even though we had been a customer for 10 yrs.

I have an annual service contract agreement with Service Today. There was a billing issue with the last call but that was satisfactorily resolved.

Replaced furnace, a/c and added a heat pump. Called in on Friday morning for an appointment to discuss estimate; got one for that afternoon. Parts/techs were here Monday morning. Estimated 1 1/2 days to complete. Finished up slightly earlier. Quality work. Will continue to use them for HVAC work! Highly recommended.

Called for service to get 2nd opinion on furnace after another company told me the furnace was old and needed to be replaced. They checked the furnace, and said the same. I then met with a rep who gave me a quote for a new system. I called a 3rd company, and they had the furnace up and working in less than 10 minutes. Giving Service Today a C overall for other aspects of their service. Not sure if I would call them again.

We have used them for several years and they do good work.

Service Today does good work, however I believe in having a yearly agreement that typically includes a Spring and Fall check up for my heat pump. With HVAC companies I have used over the last 25 years it is standard to receive priority scheduling throughout the year and a small discount on labor for any service calls needed outside the two that are included in the one year agreement. I have found that each year (in the last four) Service Today has raised the fee for the year contract and they seem to be out of line with other HVAC companies in the Maryland Delaware areas. So because of this, I am going with another company that is more in line with industry standard for a yearly contract fee.