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McMullen Septic Service Inc

Septic Systems, Excavating

About us

Family owned & operated.

Business highlights

71 years of trusted experience
Emergency Services Offered

Services we offer

Septic tank, grease trap, & holding tank pumping, well installations, water treatment & drinking water test.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-18 of 18 reviews

Melissa H.
08/2018
5.0
septic tank
  + -1 more
Great, everyone we interacted with communicated well and were professional. They were very knowledgeable on septic systems and explained things so I could understand.
Description of Work: Septic System Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Al B.
05/2018
5.0
septic tank
  + -1 more
OJ arrived after a call from the office saying he was on his way. He carefully backed into the drive with that big truck and never had an issue. He was very personable and walked us through the entire process, as we had never had this service performed before. He gave us helpful tips on keeping the septic operating properly. He was very clean, and careful of property and fences. No doubt who I will be going to next time!
Description of Work: Septic Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Melissa H.
03/2018
5.0
septic tank
  + -1 more
Living far from my Dad, I used Angie's List to find a septic company in his area. McMullen was responsive, polite, and understanding of the situation and went out to see my Dad the next day. I can't thank them enough for their professionalism.
Description of Work: Remotely hire to clean out Dad's septic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John T.
01/2017
5.0
septic tank
  + -1 more
Very Excellent. Even though they were booked solid for several days they said they would try to get to me sooner than the earliest appointment they could give me (several days away). Two days later they got a cancellation and called me to see if I was available. They came within the hour and tested the system and found that my pump was bad. They had the part on the truck and repaired the system in less than two hours. They were neat and cleaned up everything and were very knowledgable and courteous .
Description of Work: Diagnose and repair septic tank pumping problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

PAUL R.
01/2017
5.0
septic tank
  + -1 more
The alarm went off due to the snow hitting the GFI plug. But after further inspection also found the trigger alarm switch was not in its proper placement in the tank.
Description of Work: Septic alarm went off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sean E.
04/2016
5.0
septic tank
  + -1 more
The service technician arrived on time, quickly located and dug down to the tank; pump-out took about 30-45 minutes on a sub-freezing morning with howling 35 mph winds. Tech re-filled the dug out section of lawn. Couldn't have asked for better service.
Description of Work: Septic pump-out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ronald T.
10/2015
5.0
septic tank
  + -1 more
I called McMullen Septic Services this morning after noticing the ground was all wet around my septic tank. Shelly, who answered the phone was very professional and responsive. She told me a serviceman was already in the area (Milton). Within a half an hour the serviceman "Joe" arrived in my driveway. He was professional, knowledgeable and friendly. He immediately determined the problem (a clogged filter caused by excessive use of "wipes"). He suggested that while the "wipes" were flushable they were not dissolvable. He suggested not to use them which was very helpful advice not to cause a problem in the future. He also asked how many people were in the house and suggested to have the septic tank emptied every three years. He explained the cost that would be involved in a clear manner. He emptied the septic tank, cleaned the filter and suggested using a natural bacterial agent which would interact with the sediment at the bottom of my septic tank to help prevent future problems with my septic system. Overall this was a very pleasant experience this morning for an unpleasant task. Excellent service!
Description of Work: Emptied septic tank and cleaned filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$313.5

Stephen H.
06/2015
4.0
septic tank
  + -1 more
Took multiple calls before I was able to schedule a date. Price I paid was $40 more than I was quoted. Driver was 1 hour late even though I was the first appointment of the day.
Description of Work: Pumped septic system

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$245

Response from McMullen Septic Service Inc
[Member Name Removed], sorry it took multiple calls to get scheduled. We want your business so we certainly try to schedule on the first call. The price quoted is always for the standard 1000 gallon job which is always clearly stated at the time of booking. The $245 price would be for 1200-1300 gallons. Sorry for any inconvenience or misunderstanding. We appreciate your business.

Carol J.
01/2015
5.0
septic tank
  + -1 more
The technician that came out was just wonderful. I wish I could find a million people like this guy. He was kind and caring and explained everything. He took his time, he didn't rush anything. He was just a wonderful man. He took everything apart and explained everything that he was doing. He even went under the house to see if my main line broke. He went above and beyond.
Description of Work: They performed septic tank maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Shirley R.
07/2014
5.0
septic tank
  + -1 more
unknown
Description of Work: I was a new customer to them. I called the day before with a problem that was starting with my septic system.After explaining the problem they had someone come out the following morning and take care of pumping my system. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Daniel Q.
05/2014
5.0
septic tank
  + -1 more
Bryan McMullen, business owner came out and checked the system personally. After resetting the alarm and the pump timer he re-secured the two float trip switches that might have caused the alarm He tested the system and could not get it to fail again. Checked the tanks, and recommended they be pumped. Called his office and had them schedule a pump-out for the next day. Driver came out following day and pumped all three tanks out, taking care to do it quickly and cleanly. Good job, will use McMullen's again.
Description of Work: Checked septic system after alarm went off. Reset the pump timer, checked pump and floats

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$240

Ken B.
01/2014
2.0
septic tank
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

M. G.
04/2013
5.0
septic tank
  + -1 more
I will submit another review after McMullen pumps our septic in the late Summer or Fall.
Description of Work: Septic Alarm went off. I called McMullen because of a recommendation by Eric of House Doctors. Our septic alarm went off Thursday morning. I spoke with Heather who was pleasant, professional and very helpful. She called DNREC to gather information regarding my septic since I was clueless. I spoke with Mike a few hours later who gave me tips and ideas to check before he coming out so that I wouldn't have to pay for a service I could do myself. My husband and I weren't able to check Mike's suggestion until after 10 pm that night. He suggested we check the breaker, which would cause the pump to stop working or to take a shovel and dig around the lift station to see it there may be something keeping the float from working properly. This got my husband thinking that our electricity went out sometime in the wee hours Wednesday and that the breaker could have possibly been tripped. Just as Mike thought there was something blocking the mechanics from working properly. My husband was able to dislodge it (I couldn't keep from gagging) but again as Mike said the light went off and the water level began to decrease immediately. Thank you Mike!!! Great customer service!! Not only did Mike save me a service call fee but he gained a new customer! My husband and I were impressed with Mike's customer service even though we were not HIS customers. We will be switching septic providers come time for our septic pumping this Fall. We will definitely recommend McMullen septic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert W.
04/2013
5.0
septic tank
  + -1 more
This company was very responsive to my call, it quoted an honest price and did not play games trying to sell additional, unnecessary services as a prior company had played. They were able to make an appointment withing a few days. Their equipment was spotless which is pretty surprising for a septic company. The work was done on time and with care for cleanliness and my property. The service technician was very helpful and courteous in response to my questions about cleaning and maintaining my system. Seemed like a first class operation.
Description of Work: Pumping of septic tank and cleaning of filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

JEANNE O.
12/2012
5.0
septic tank
  + -1 more
They were very responsive, came on time, performed the service in a very professional manner. I would definitely use this company again.
Description of Work: Called for emergency same day service for a septic problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Dana M.
12/2012
5.0
septic tank
  + -1 more
Our septic system sent up an alarm at about 1:30pm on 12/15. I called up Angie's List on the web and researched a few different companies and settled on McMullens. The fellow who answered the phone was friendly and extremely helpful. He gave me a straight answer when I asked about cost and said he could send a truck out in about an hour. A truck arrived within 30 minutes of the call. The service tech, Joe, worked quickly to determine the cause of our problems, and came up with a good plan to make the septic system functional until we could arrange for the repairs needed. He did not in any way attempt to ratchet up the costs, but performed the job as any professional would - quickly, efficiently, and with much patience as he explained exactly what he was doing and what I should do to follow up. I cannot say enough good things about the service provided, and I would not hesitate to use them again or recommend them to friends or neighbors. Very nicely done McMullens. Thank you!
Description of Work: Emergency services to get our septic tank pumped. Pumped two of the three tanks, and within 45 minutes we had a working system again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Terri D.
11/2012
5.0
septic tank
  + -1 more
Telephone service was professional. Technician who arrived at the house was prompt, professional, and efficient. Services were performed as agreed upon in the amount of time estimated and for the price quoted. I had a tight schedule, and they worked with me on that, and I really appreciated it! Couldn't ask for more... would recommend to anyone.
Description of Work: Septic tank needed pumping out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Sandra W.
03/2011
5.0
septic tank
  + -1 more
McMullen's price was reasonable. They responded promptly and they did what they promised they could do. I am satisfied with them.
Description of Work: McMullen pumped two sep pools.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

    Contact information

    22593 Bridgeville Hwy, Seaford, DE 19973

    mcmullenseptic.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Excavating

    FAQ

    McMullen Septic Service Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 8:00 AM - 4:00 PM

    McMullen Septic Service Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, McMullen Septic Service Inc does not offer free project estimates.
    No, McMullen Septic Service Inc does not offer eco-friendly accreditations.
    No, McMullen Septic Service Inc does not offer a senior discount.
    Yes, McMullen Septic Service Inc offers emergency services.
    No, McMullen Septic Service Inc does not offer warranties.
    McMullen Septic Service Inc offers the following services: Septic tank, grease trap, & holding tank pumping, well installations, water treatment & drinking water test.

    Contact information

    22593 Bridgeville Hwy, Seaford, DE 19973

    mcmullenseptic.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 4:00 PM