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Kelly Appliances Services Inc

Appliance Repair

About us

After many years in the appliance field, Steve Kelly (founder) began the company in 1993 in Princess Anne, MD servicing the residential area around him. After several years, he moved the company to Seaford, DE where he opened up a new service area in addition to the original area. With this change, he also brought on a new service technician and the company began to grow. Now, Kelly Appliance has two of the best appliance repair technicians in the area. We are the selected service provider for most homes on the Eastern Shore as well as the some of the largest rental property management companies.

Business highlights

31 years of trusted experience

Services we offer

Appliance Repair.

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-11 of 11 reviews

Sandra T.
07/2021
1.0
appliance repair
  + -1 more
Made numerous attemps calling all #s, 6/30 left message on primary # on 6/28/2021. As of 7/1/2021 there was no reply. Placed another call on7/1/2021 and messages on all numbers state all mailboxes are full. Noticed all reviews posted were some time ago.
Description of Work: Replace tubing on dishwasher

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

john P.
09/2020
5.0
appliance repair
  + -1 more
My nine year old clothes dryer began making a loud squealing noise. I called a number of repair shops , but found them to be unable to help for a variety of reasons. Kelly appliance repair, however, was prompt and efficient, and repaired the problem as fast as I could have hoped. Also, Joe, the company technician, was courteous and informative. I can't imagine calling anyone else for any future repairs needed on my appliances.
Description of Work: clothes dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlene B.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I used Kelly Appliance several times a few years ago. I will describe, as best as I can, my experience. One of the times I used them was when my oven |stopped working. I called, had to wait for a return call as they were very busy. I believe the owner came for the repair. I was pleasantly surprised at his knowledge and honesty. He told me that the repair would be costly and I was better off with a new stove. He charged me a service fee. I was impressed and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Harry G.
11/2013
5.0
appliance repair
  + -1 more
I probablydid not need to buy stainless steel hoses: I expect they will outlast the washing machine and me for that matter. Makes me feel like a fool. Oh well, all else went well.
Description of Work: Water would not drain from the machine. Replaced lid activated switch and water supply hoses on washing machine. The washer and the hoses were 21 years old.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Marsha L.
12/2012
5.0
appliance repair
  + -1 more
Was able to come out on short notice. It was an emergency because we had lots of food in the freezer. He promptly assessed the problem and gave us a more than fair estimate. He even had the part right on the truck and completed the job in less than an hour. We were very pleased. Would definitely use Kelly Appliance Service in Seaford, DE again.
Description of Work: Replaced the defrost heater on refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

kathleen O.
08/2012
5.0
appliance repair
  + -1 more
They came out and were very efficient. I highly recommend them. They didn't even charge me until they came back and made the repair and it ended up being cheaper than the quoted price.
Description of Work: They came to fix my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Katherine B.
07/2012
5.0
appliance repair
  + -1 more
Overall went great !! Wish there were more small companies in DE that were like this one!!
Description of Work: Looked at used Frig that didnt work more than 12 hrs, was detailed and advised not worth repair. HONEST

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sandra W.
02/2012
5.0
appliance repair
  + -1 more
He was excellent in responding to us and LG. He was very polite. He was very professional and personal.
Description of Work: He fixed my LG appliance.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie M.
12/2011
4.0
appliance repair
  + -1 more
Everything went very smoothly
Description of Work: They have been out to fix both my dishwasher and my dryer. They were friendly, on time and very professional

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Glen M.
06/2011
5.0
appliance repair
  + -1 more
See above
Description of Work: We had our GE Microwave/Convection oven repaired by Kelly's Appliance. The technician diagnosed and fixed the problem which was a bad fan thermostat within a half hour. He was courteous and professional. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jeanne B.
10/2010
5.0
appliance repair
  + -1 more
From our search on Angies List to the initial contact, call back to our message and scheduled appointment it was about one week. (The work/repair had to be set up in accordance with our schedule and the Company was very accomodating even up to the point of calling our contact number when the Repair Technician was on his way.) We were very satified with the service provided and will definitely call them again should the need arise in the future. Kelly Appliance Service is highly recommended by us.)
Description of Work: Kelly Appliance Service reviewed the problem with us, explained he was a certified GE Repairman and further stated the problem we were experiencing had occurred several times with other Refrigerator/Freezers around the same age. He told us the "motherboard" was generally the issue and that he would check to see if he had that particular part/model on his truck. Mr. Kelly was very courteous and further told us that in the past GE was also encouraging them to replace the motor as well. He found this was not necessary and would significantly decrease the cost for our repair. He was in the house making the repair about 30 minutes or less.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

    Contact information

    22251 Conrail Rd, Seaford, DE 19973

    www.kellyappliance.com/

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Kelly Appliances Services Inc is currently rated 4.8 overall out of 5.
    No, Kelly Appliances Services Inc does not offer free project estimates.
    No, Kelly Appliances Services Inc does not offer eco-friendly accreditations.
    No, Kelly Appliances Services Inc does not offer a senior discount.
    No, Kelly Appliances Services Inc does not offer emergency services.
    No, Kelly Appliances Services Inc does not offer warranties.
    Kelly Appliances Services Inc offers the following services: Appliance Repair.

    Contact information

    22251 Conrail Rd, Seaford, DE 19973

    www.kellyappliance.com/