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SOUTHERN COMFORT MECHANICAL

Heating and Air Conditioning, Plumbing, Electrical

Reviews

4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.8
responsiveness
4.4
punctuality
4.5
Showing 1-9 of 9 reviews

Dale W.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very personable and completed the job quickly. I ordered a 12,000 BTU, but his supplier shipped it to the wrong outlet and give us a 15,000 BTU without an increase in price. Would recommend Southern Comfort!
Description of Work: Installed Mitsubishi system in workshop

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,750

Jayne K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a heating/coolong system in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Wollom J.
11/2013
1.0
plumbing
  + -1 more
I called this company in the morning and was told that they would come out to fix a leaking pipe. After waiting until 5:00pm I called to see why they hadn't shown up expecting that they had been tied up on the job and would come later. When I finally made contact I was told that the man I had spoken to earlier had passed the message on to his partner who was going to respond. The and quot;I'm sorryand quot; was appropriate but did nothing to fix my leaking pipe nor to compensate me for an entire day spent waiting on these guys. I would never do business with them again nor would I ever recommend them to anybody including those whom I do not count as friends. These guy lack professionalism, caring, competence and would serve the community well by going out of business.
Description of Work: They did nothing except keep me waiting all day.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Caron W.
08/2013
5.0
plumbing
  + -1 more
The most recent call was from a tenant who told me that 2 bathroom sinks were backed up and a toilet seat was broken. Within 24 hours Charlie was at the house fixing all the issues. Previously this summer, an electric company service technician failed to turn on the A/C and my tenant called to let me know that no cold air was coming through the house and it was a hot humid August day....again within the day the problem was fixed. Over and over again, these guys have responded and fixed various issues I've had. Since I rent the house during the summer, this responsiveness is sooooo important. They always charge a reasonable fee, and I totally trust their service.
Description of Work: I have owned a rental home in Bethany Beach for 6 years and I rely on these guys over and over to fix plumbing and HVAC issues. They are extremely responsive - they have come out on a freezing cold Sunday morning in winter to fix my furnace, or responded in less than 24 hours when a tenant called to tell me the A/C wouldn't work on a brutally hot summer day in August. I love these guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John E.
07/2013
4.0
heating & air conditioning/hvac
  + -1 more
It took the guy a week to come after he said that he was going to come. I called him on a Thursday and he said that he was piled up then but he would be out on the first of the week and he came out the following Thursday after I have made one or two calls. He was very thorough with what he told me was wrong with my system. It was just I am not going to use him again if I would have to call him back a couple of times before he comes out. If he told me that that was going to be the date or whatever, no problem. One reason that I used him was that a friend said that he was his neighbor. His price was considerably higher compared to the same work that I had done in another place that I had but we are talking about two different locations. That would be $238 versus $350 and he was not very responsive and punctual. I would probably use him again because at least I found somebody that knew the thing and performed the work. He told me what was wrong and he knew how to fix it. He got the work done and the system is working fine right now.
Description of Work: I had Southern Comfort Mechanical check for a leak, clean the coils and put some more freon on the air conditioner for me some time in July.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$350

Amy S.
07/2013
5.0
electrician
  + -1 more
It went very well! Timely, reasonably priced, and very kind.
Description of Work: John put in a new bathroom for me, redid my outside shower and outside water line. He also put in a kitchen sink, moved my ac unit and several other things. John has always been punctual, very reasonably priced, and very trust worthy. I have left John the key to my house on several occasions. I would recommend John for any HVAC & plumbing job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE M.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
If I have an HVAC need I call them; they are really good. They are very responsive and communicated well. They fixed the problem correctly the first time and are reasonably priced.
Description of Work: I used Southern Comfort Mechanical to service my heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Caron W.
04/2013
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
See above. These guys are great!
Description of Work: I have come to rely on John and Charlie for various plumbing, heating & AC, and other tasks around my vacation home in Bethany. These guys are amazingly responsive - they came to fix my furnace on a Sunday morning of one of the coldest weekends of last year. They have come within hours when my AC unit failed in the middle of an excruciatingly hot and humid August with tenants in my house. I have had them winterize my house, replace my AC, and various other tasks over the years. These guys are GREAT! They are reasonable in the cost of their services and I totally trust them and respect their judgement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shelly F.
06/2012
5.0
heating & air conditioning/hvac, electrician
  + 0 more
They are very reputable and honest and didn't charge me to fix the light since they were already there. They are consistently very prompt, honest, and knowledgeable and I'm glad I found them.
Description of Work: I hired them fix an air conditioner and while they were there they fixed a light for me as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

    Contact information

    PO BOX 1509, Ocean View, DE 19970


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Electrical

    FAQ

    SOUTHERN COMFORT MECHANICAL is currently rated 4.8 overall out of 5.
    No, SOUTHERN COMFORT MECHANICAL does not offer free project estimates.
    No, SOUTHERN COMFORT MECHANICAL does not offer eco-friendly accreditations.
    No, SOUTHERN COMFORT MECHANICAL does not offer a senior discount.
    No, SOUTHERN COMFORT MECHANICAL does not offer emergency services.
    No, SOUTHERN COMFORT MECHANICAL does not offer warranties.

    Contact information

    PO BOX 1509, Ocean View, DE 19970