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ZIGGY'S INC WOOD FLOOR MECHANICS

Hardwood Flooring Sales and Installation, Floor Cleaning and Waxing, Flooring Sales and Installation

About us

Specializing in creative design services and historic restorations, we are a full service hardwood floor contractor, family-owned and operated,fully licensed and insured and members of the National Wood Floor Association. In addition to homeowners, we have done floors for Ministry of Caring, State of Delaware, decks on the Kalmar Nyckel, the tall ship of Delaware, and have appeared in "Hardwood Floors", "Brandywine Signature" and "Delaware Today" magazines and "The News Journal."

Business highlights

38 years of trusted experience

Services we offer

Free Design Services – Creativity with a Whimsical Flair! • Install, Sand, & Finish Wood Floors and Steps • Custom Borders & Designs • Exotic & Antique Woods • Water & Termite Damage Repair • Economical Wood Floor Maintenance Services • Residential & Commercial • New Construction, Renovations & Historical Restorations • Kitchen Wood Floor & Step Retrofit Specialists

Services we don't offer

Carpet, vinyl or tile floor installation/repair services

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.725 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.6
responsiveness
4.7
punctuality
4.5
Showing 1-25 of 25 reviews

Michelle M.
09/2024
5.0
hardwood floor
  + -1 more
20/10?would recommend. Ziggy’s stands head and shoulders above the crowd. They are master craftsmen. The crew was friendly and very informative. Customer service responds quickly. They refinished almost my entire house. The floors were in shabby shape and look amazing now. Earlier I had hired someone from Angi’slist to repair a hole in the floor where a steel insert chimney had been. It looked like a kid did it. With Ziggy, you can’t even tell where the hole was. The whole experience was awesome. I’ll attach some pics. I love my floors now.
Description of Work: Refinished hardwood floors from the 60s in just about the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from ZIGGY'S INC WOOD FLOOR MECHANICS
We are delighted you are happy with your new floors. Thank you for the before and after pictures of the hole repair in the room with the blue wall! It was our pleasure to work with you.

Dennis K.
05/2017
1.0
hardwood floor
  + -1 more
Don't waste your time with this guy. Scheduled an appointment with him at his convenience and he never showed up. Called the next day and said the appointment was that day but wanted to come earlier. Had him come over to review project. He was in a complete hurry and was on the phone with other client during the review. Said he would give a proposal but never did.
Description of Work: Install 1500 sq ft of Hardwood.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ZIGGY'S INC WOOD FLOOR MECHANICS
My wife, who prepares all of our estimates, was hospitalized last week for surgery and began physical therapy this week. As a result of her illness, we fell behind in preparing estimates. I m truly sorry our turnaround on preparing our estimate did not meet this customer's expectations. I am also sorry the week of my wife's surgery, I inconvenienced this customer when I needed to re-arrange our scheduled appointment to accommodate my wife's care needs. The requested estimate was for installation of Bruce pre-finished flooring. He also requested installation of pre-finished treads and risers, which are not manufactured by Bruce. Rather, these are custom made by certain vendors and there was a delay in our vendors getting quotes to us so we could complete the estimate. The final price came in yesterday afternoon. My wife did send a detailed estimate to the customer, with an apology for the delay. Had the customer communicated to me that he was in need of a fast turnaround for the estimate, I would have explained my wife's condition and the time needed to get specialized stair part quotes from our suppliers. We are a family business and carefully prepare very detailed estimates so our customers know what materials and services are proposed, which is time consuming. We usually are thanked for the level of attention to detail in our proposals. We believe customers should know what they are getting. We also take the time to get the very best materials at the best price. And, our "A" rating demonstrates the level of service we provide our customers. When customers let us know they need very quick turnaround, we do our best to accommodate them. This is obviously limited by our ability to get prices from our vendors. In this case, with the extenuating circumstances of my wife's surgery, I prioritized my wife's health over fast turnaround. I really want to keep her!

Samuel L.
12/2016
5.0
hardwood floor
  + -1 more
We have a 30 year old house. The stairs were partially carpeted. When the 2nd floor carpet was replaced, we decided to remove the carpet on the stairs and refinish the stairs. The plan was to stain the treads and paint the risers. I contacted Ziggy for a quotation to fill the holes; and sand the stairs, landing and stain the treads.. He was able to provide a quotation via email.. Their price was comparable to others, but his company had great references. The two men arrived on time, we new this was a several day process. The workers showed up each day on time. They cleaned up their mess each day. We had clear instructions not to walk on the stairs once the work was started (it took a week). The guys did an outstanding job refinishing the treads and matching the stair to our existing floor. When they were done, they installed matching molding as necessary. The stairs look great! I highly recommend them.
Description of Work: Refinished wood stairs including sanding treads and risers, staining and sealing treads

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Fred B.
10/2016
5.0
hardwood floor
  + -1 more
I called Ziggy and got a very reasonable quote over the phone. I scheduled the work to be done on a day that was mutually agreeable. I had the floor boards to be installed already. Doug was the carpenter that sent to do the job. He called first to let me know what time he would arrive that day. He arrived with a helper. They completed the job quickly, neatly and the floor looks just like the adjacent existing boards. They did great work at a reasonable price and we great to work with. I would definitely use them again and for a larger project if needed.
Description of Work: I had a powder room toilet leak and damaged the adjacent hardwood flooring. This was a small job and four (4) boards needed to be replaced. Another company would not even bid the job after coming out to take a look at it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Roger H.
05/2016
5.0
floor cleaning
  + -1 more
unknown
Description of Work: Ziggy refinished walnut flooring in our foyer and dining room. They did an excellent job in 2 days. Good price as well. The two who did the work were very polite and answered all of my questions.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Ellen B.
11/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: They installed hardwood floors.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol T.
07/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: They sanded and refinished hardwood floors in my master bedroom. There were some communication and scheduling issues but in the end I am happy with the finished product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$1,600

Isabella W.
07/2015
4.0
hardwood floor
  + -1 more
Worked out in the end... our scheduled date to repair a small section of our hardwood floor was postponed twice. We weren't happy with the work initially done and Ziggy came out the same day to fix it for us. The final product looks good - it just took a while for everything to be completed.
Description of Work: Repaired small section of our hardwood floor.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$250

Carl H.
06/2015
1.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
I had to move out all furniture for a week so floors could be repaired and resurfaced. On returning home I was appalled at the dust that covered the blinds and drapes and window sills. Contractor claims the kitchen was sealed off, but I don't believe it. Thick dust covered everything and got into kitchen cabinets, appliances etc. I had to have cleaners in to tackle the worst of the dust and dirt. I myself am still cleaning four days after moving back with no end in sight. Workers left microwave food package laying in the filth on kitchen counters, masks and empty water bottles on window sills. I have three air conditioning wall units in my apartment and they were left running during the sanding, so I am still trying to clean them as they are clogged with dust. Furthermore it is my personal opinion that the finished floors were not worth the disruption and cost to move out furniture and have to return to the mess that was left. Note that the work itself was paid for by my condo association after water damage, so I do not know what the contractor charged for the work.
Description of Work: Repaired and refinished wooden parquet flooring in my condominium.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ZIGGY'S INC WOOD FLOOR MECHANICS
Ziggy’s Inc. was selected by the condo association to repair, sand and finish wood floors damaged from a water leak in six condominium units. We provided our Ziggy’s Inc. Process and Care Guide to the condo association which includes a section “Minimizing the Mess”. This clearly states that the homeowners must protect the rooms and adjoining rooms by emptying the rooms and covering items in adjoining rooms prior to the sanding process . It states ‘All curtains, blinds and wall hangings should be removed and stored elsewhere to keep them free of dust.” Ziggy also personally spoke to the homeowner to reinforce the importance of emptying rooms, including closets, preparing the work area and adjoining rooms and protecting belongings from dust. Our Guide also reinforces the need for proper temperature and adequate ventilation to ensure the finish dries promptly. We are very sorry that (Removed member name) did have or take the opportunity to read the guide in advance as he would have properly prepared his unit for the sanding and finishing process Our staff inadvertently left a water bottle , 2 clean dust masks and a lunch box on the job site. These were promptly removed when we were notified. Our staff was reminded to check for leaving things behind before coating the floors as they cannot walk across floor finish to retrieve items before leaving the job site. (Removed member name) DID NOT pay for the professional cleaning staff. This was paid by Ziggy’s Inc. due to his concerns with water bottles left behind and dust because he did not fully prepare for the work. (Removed member name) requested additional repairs to his floors which we were not able to accommodate as our scope of work was defined by our customer, the condo association and was limited to the damage caused by this most recent water leak. We are sorry our inability to address his request for additional work added to his displeasure with the sanding and finishing process. The condo association paid Ziggy's Inc. for the work properly completed in this unit. We have also completed several other units in this building and the condo association and the homeowners were satisfied with the repairs completed. This review in no way reflects the work of Ziggy’s Wood Floor Mechanics as evidenced by the numerous “A” ratings by other Angie's list members.

Carole R.
02/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Removed damaged hardwood (flood), replaced part of the subfloor and installed new hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Santosh K.
02/2015
5.0
floor cleaning, hardwood floor
  + 0 more
Ziggy's owner came in and provided us with an estimate for the job. Once he was hired, his workers were highly courteous and professional in their undertaking and completed each room and ensured that the rooms were clean of any dust or debris before they left. Originally, we were planning to stain the wood floor the same color they were previously. Instead, Ziggy suggested we go with a clear coat so that any scratches on the surface would not require a lot of work to touch up. Initially, I was a bit apprehensive but after the work was completed in one room, I was sold. Overall the work was done in less than week and a half. This was within the original timeline provided in the estimate. I would highly recommend this provider as they are reasonable and do the work extremely well.
Description of Work: Ziggy's flooring company re-finished the hardwood flooring in 3 rooms, plus 22 steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Michael F.
01/2015
5.0
hardwood floor
  + -1 more
It was an oak hard wood floor. I was happy with them. They were on time, thorough and took time to explain. They cleaned up after themselves and did not leave a mess in the rest of the house. I have not had any issues with them. We choose them because the price was reasonable.
Description of Work: They redid the floors in the dinning room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Demetrios A.
11/2014
5.0
hardwood floor
  + -1 more
Ziggy came very highly recommended and he deserves it. Ziggy's crew did everything promised and did an amazing job. We are extremely pleased with the work. There were no surprises along the way. They stayed on target with each step of the project. Ziggy was always very responsive whenever we had any questions. If we ever need any more work related to our floors, we will definitely be hiring Ziggy again.
Description of Work: Installed wood floors in family, dining, and living rooms as well as two staircases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Christopher T.
11/2014
5.0
floor cleaning, hardwood floor
  + 0 more
We wanted someone to spruce up our hardwood floors in our 108 yr old home we just purchased in Midtown Brandywine. I did my homework both online and in person by asking around and interviewing different flooring guys. I will say Ziggy was the one flooring guy who kept being mentioned both by Angie's users AND personal references (co-worker has his floors done less than 2 years ago by Ziggy). After doing my due diligence I met Ziggy for a free in-home consult and he measured the rooms while explaining what he saw and what our best course of action would be. I found him to be thorough, honest and best of all- reasonably priced! Within a few days he had a team here and they were both courteous, and prompt! The job took two days and soon after I got to see the result. WOW! The floors turned out beautifully, and I was ecstatic to see one of this homes best features be brought back to life. The satin finish that Ziggy recommended was perfect. Most all the Knicks, scratches and cosmetic damage had been addressed and there was zero flaws in any of the work. His team was thorough I'm cleaning up and leaving my home clean! I can't say enough great things about Ziggy! He's really the only guy I would trust to maintain such an important asset! Everyone who has seen the house since we called him has complimented our hardwoods and I've gladly passed his information to everyone from neighbors to the gentleman who came soon after to measure our stairs for runners were having put down (gotta protect those beauties from the dog)! If you need flooring done- CALL ZIGGY!
Description of Work: Screen & Coat our 1700 sq ft home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Stacey P.
10/2014
5.0
hardwood floor
  + -1 more
timely. great work. nice people. quirky owner
Description of Work: installed walnut hardwood. installed oak hardwood in hallway. refinished oak floor in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

James D.
09/2014
4.0
hardwood floor
  + -1 more
Pretty well. They had problems doing the sanding, which extended the completion date. The painter had to be rescheduled. We just purchased the home and were getting new carpet, refinishing the floors and painting.
Description of Work: refinish hardwood floors.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

joan M.
06/2014
5.0
hardwood floor
  + -1 more
.
Description of Work: Ziggy's refinished the living room, dining room and stairs in our rental property.They were punctual, polite and professional. I would definitely recommend them and plan on using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Webber L.
05/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Ziggy was very responsive and timely in giving estimate and scheduling the repair. He was also accommodating my personal schedule to complete the job before my daughter's wedding. After the job completion, he was very responsive to any call to come back fixing any minor problems. The floor looks wonderfully and the house was sold to the second viewer after the repair and buyer told me that they were attracted to the brand new hardwood floor.
Description of Work: Repair damaged hardwood floor due to water damage and re-sanded the whole floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Benjamin R.
02/2014
5.0
hardwood floor
  + -1 more
The last time he came we had water damage on the floor he had installed. He sent his men over and fixed it expertly (and it was covered by insurance). We would never have any floor work done by any other company.
Description of Work: Ziggy initially (several years ago) put in a hardwood oak floor in our kitchen and den. His work is superb and he is far less expensive than other contractors who don't have the expertise that he has. His prices are lower because you buy the wood at his contractor prices. He is an artist with wood. We would never use anybody other than Ziggy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Wesley H.
09/2013
5.0
hardwood floor
  + -1 more
First and foremost, the guys are very respectful and want the owners to be happy. Jon, one of the crew leaders, is the nicest guy you will probably ever meet. The only issue was we were trying to match the stain on the floor to an existing hallway the meets up, and when Jon laid the stain down it was WAY off. Now, with that said, Jon and Ziggy MADE IT RIGHT! They re-sanded the floors and came back on Sat and Sun to get the poly down so we could have the house back by Monday morning. Very cool guys. A little rough around the edges maybe, but GREAT price and they really do care if you are happy. Would DEFINITELY use them again!!
Description of Work: Ziggy and crew came in to refinish a kitchen floor that a contractor "told us" he could do. Original contractor did a LOUSY job and then our current contractor (Nick Erwin - Erwin Contracting) recommended Ziggy to us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,010

Chloe M.
06/2013
5.0
hardwood floor
  + -1 more
He did good work, I would recommend him.
Description of Work: Fixed a flooring issue someone else had left behind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita M.
04/2013
5.0
hardwood floor
  + -1 more
Except for a couple of small stains that didn't come up, the floors turned out beautifully and the work was done over just a few days. Ziggy was very thoughtful about warning us about fumes that might not be good for our dogs (and us). Because the work was done in February we weren't able to open windows to air it out. I would suggest having this work done in spring or fall so windows can be opened to help dry everything quickly. In our case, it took about ten days before the fumes dissipated. The workers were great, on time, professional. They covered doors and open areas to keep the fumes and dust at a minimum. We are very pleased with the result.
Description of Work: We had hardwood floors refinished in two bedrooms, a hallway and three closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Brian M.
12/2012
5.0
floor cleaning, hardwood floor
  + 0 more
Ziggy (owner) was very responsive to my initial call for Job #1 (refnishing) -- he came out and looked at the floors and provided us with a good estimate (and options) regarding our current flooring (3/4" Oak). He gave us good advice on how we could have taken better care of the flooring before I called him, and also how to take care of it after the refinishing job was done. The actual work was performed by his team who arrived on time and on schedule and discussed with us the process and had us review the final stain color before they completed the existing flooring. Prior to the visit we had to remove the furniture from the room, and of course the actual stain and polyurethane had to dry for a while so we had to avoid the areas for a few days while the work was in progress (and we had some smells, but the products they use keep this somewhat in check). We were so happy with Job #1 that we quickly decided to go into Job #2 (adding additional hardwood to two adjacent rooms). Once again Ziggy was responsive and gave a competitve estimate, and again his team did a great job -- on time and as expected. Overall, Ziggy did a great job for us and we would recommend his company's services to others. His team was very friendly and were responsive to questions from us as well as they confirmed with us during the various steps in the process.
Description of Work: We had two portions done (two jobs close together): Job 1 -- sand and refinish existing hardwood floors Job 2 -- install and finish additional hardwood flooring in two additional rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Nancy C.
12/2012
5.0
hardwood floor
  + -1 more
Ziggy's estimate was fair and detailed. It was clear that he knew what he was doing. His crew worked for 4 days in a clean, courteous and professional manner. I was delighted with the results. I would highly recommend Ziggy's.
Description of Work: Refinished hardwood floors in kitchen and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

JOHN H.
05/2004
4.0
hardwood floor
  + -1 more
CONSISTENTLY HIGH QUALITY WORK (VARIETY OF FRIENDS HAVE ALSO UTILIZED THIS CONTRACTOR). DIFFICULT TO GET IN TOUCH WITH SOMEONE. ALSO, ESTIMATE INDICATED JOB WOULD TAKE 4 DAYS, TURNED OUT TO BE 6-7 DAYS (WHICH WAS INCONVENIENT RELATIVE TO MAKING ALTERNATE LIVING ARRANGEMENTS).
Description of Work: STRIPPED AND REFINISHED HARDWOOD FLOORING IN DINING ROOM AND LIVING ROOM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,850

    Contact information

    885 NEW LONDON RD, Newark, DE 19711

    www.ziggysinc.com

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Floor Cleaning and Waxing,
    Flooring Sales and Installation

    FAQ

    ZIGGY'S INC WOOD FLOOR MECHANICS is currently rated 4.7 overall out of 5.
    ZIGGY'S INC WOOD FLOOR MECHANICS accepts the following forms of payment: Check
    Yes, ZIGGY'S INC WOOD FLOOR MECHANICS offers free project estimates.
    Yes, ZIGGY'S INC WOOD FLOOR MECHANICS offers eco-friendly accreditations.
    No, ZIGGY'S INC WOOD FLOOR MECHANICS does not offer a senior discount.
    No, ZIGGY'S INC WOOD FLOOR MECHANICS does not offer emergency services.
    No, ZIGGY'S INC WOOD FLOOR MECHANICS does not offer warranties.
    ZIGGY'S INC WOOD FLOOR MECHANICS offers the following services: Free Design Services – Creativity with a Whimsical Flair! • Install, Sand, & Finish Wood Floors and Steps • Custom Borders & Designs • Exotic & Antique Woods • Water & Termite Damage Repair • Economical Wood Floor Maintenance Services • Residential & Commercial • New Construction, Renovations & Historical Restorations • Kitchen Wood Floor & Step Retrofit Specialists
    Carpet, vinyl or tile floor installation/repair services

    Contact information

    885 NEW LONDON RD, Newark, DE 19711

    www.ziggysinc.com