Mr. Rooter Plumbing of Newark

Very nice people!

Very friendly and professional. They did an outstanding job.

Ryan Brenner came to my house to repair a main water shut off in my house and was awesome! Very friendly and clear with the entire process. Great work!

The work was completed quickly and successfully. My issue is with the pricing and the sales tactics. The technician initially said it would cost $439 to clear a drain, then said there was a $50 coupon that he d apply that takes it down to $389. To clear a drain!? So when I said no, he called his manager and got last months discount of $199. In the meantime he also informed us that he was a professional. In the end, we paid the $199 and it took him about 20 minutes to clear the drain. That's $600 / hour - pretty good return. I'm a professional too, but have never been billed at even $200 per hour. If he had just started at the $199, I probably would be writing a 4.5 star review. To me, even $199 is high to clear a drain, but it's probably consistent with other local companies. And I wouldn't have felt that I needed to negotiate to get a reasonable price.

giving him 10. he was great

great service!

I called these guys to check my water system and a leak I had. The plumber was helpful and answered all my questions. Super grateful!

cost

Mr. Rooter showed up promptly to give me an estimate and was ready to do the work right away. The estimate was very reasonable so I hired them. The did great work and I'm very happy with the results. I would recommend them.

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They called back within a few minutes. The plumber came out the same afternoon and completed the job. Great service

Looked for a plumber on Sunday, 2/17/19. Was contacted within an hour. We asked them to check on our water heater and they set up an appointment for Monday, 2/19/19. They arrived about 10 a.m. They had to replace the water heater. Luckily my electrician was available. The new water heater was installed and working by 3:00. George Cook was the installer. He did a FANTASTIC job. Cleaned up and put everything back in the closet. I would highly recommend this company to anybody. Thank you.

Technician Mr Todd Scott.explained gave great customer service. Arrived on time got the appointment. Presented business card upon arrival. And completed the work task.

TOP SHELF MECHANIC Will use in future

Very good job

the technician he was very fast and neat, no mess. very good

Great job over all.

Explained very clearly what would/could be the procedure. Did not try to ‘fast-talk’ or ‘push’ anything on the customer. Did a VERY good job on what was accepted to be done. Very happy with results. I thank you

He did a good job.

They were quick responding and the two service guys were very professional & pleasant to have in my home.

Charges a fee ($49) to provide a project estimate and proposal.

Great experience!