Delaware Plumbing Professionals, LLC

Very professional, courteous installers. Excellent brand of water heater that was efficiently and neatly installed with removal of old water heater. It was easy to schedule with helpful office staff. Highly recommend.

Eddie and Ryan were great. They arrived on time, took extra care to not track dirt throughout my home, cleaned up before leaving and made sure they showed me everything I needed to know about the new water heater. Both Eddie and Ryan were friendly, courteous and professional. Would highly recommend Delaware Plumbing Professionals.

Excellent Service. Fast and Reliable. Inspector / Salesman Mike was honest and thorough. Technician Marc Anthony was fantastic and qualified. Would use again and recommend. They actually found the problem and the cost was half of their competitor's.

It was fast & exceptional service in an emergency. Brandon, the water heater installer, was knowledgeable & very experienced. He informed me each step of the way, as he took out the leaking tank & installed the new one. He was neat & clean during all aspects of the project! I highly recommend this company, especially Brandon!

Very informative , competent and timely. I couldn't be more pleased.

The technician (Ryan Brenner) was very personable, thorough and the workmanship (the install) was very neat and impressive. Ryan took the time to answer all my concerns and questions.

The technician was very thorough, personable and the workmanship was impressive.

Nice work but way overpriced! Felt taken advantage of by them as too quick to install!

Tech (Marc Anthony) was very knowledgeable about the service(s) requested. Marc went above and beyond with information and pricing with options to repair / replace the equipment serviced that day.

good job but overpriced/ I supplied garbage disposal

Excellent experience. Brandon was professional, efficient, polite & neat.

Fast friendly service with excellent communication throughout the process and a very competitive cost to complete this project. Thank you!

Professional and courteous

Very professional and explained what was going on each step so I had an idea.

He knew what to do to help. Great experience.

Today Ryan B and Chris installed two systems in our home that were in dire need of replacing: our water conditioning system, and our water heater. From our first call until job completion, we were so impressed with this company. Our well water was getting increasingly stinky, rust colored, and hard. I searched Google and saw the great reviews, so I called and set up an appointment (special shoutout to Marcus, their customer rep/scheduler, who was super friendly and had wonderful customer service skills). Ryan B came to our home a few days later. He tested our water and educated us about our options. Together we came up with a plan to get the ferrous iron from our well water under control with a new Novo water conditioner, as our 15+ year old previous unit wasn't handling our water anymore. Our water heater was also almost 20 years old, so it was way overdue for replacement. We talked through options based on our needs and budget, and decided on a Novo tankless system. Within days, everything was ordered and installed. We were happy that Ryan B came back to do the install. Some companies send a sales person out to make the sale, then disappear and send out the tech to do the actual work. Thankfully that wasn't our experience with DPP. Ryan and Chris took out our old clunky equipment, cleaned up the area, and installed shiny new systems which are so much more efficient, easier to maintain, and which give us more precious garage space. We now have hot water immediately, and it's not stinky, rusty, or hard. Win! Other noteworthy things to mentionâ ¦ -Communication was excellent (you get a text and email with a photo of the technician you should be expecting ahead of time, when they're on the way) and they keep you updated during the job. -Education is big. Ryan and Chris took time after the installs to explain what they did and how to maintain our systems. They told me that there are no stupid questions despite the many I probably asked. They actually want to help you help yourself, so to speak, not just leave you in the dark. -They offer what's essentially a yearly service contract that pays for itself immediately. It was a no brainer for us. -They are veteran-friendly and offer (at least as of this review) a service member discount. This is always a plus in our book when companies do this, and every little bit of discount helps! -Since we're still in a pandemic (hopefully over soon, knock on wood), they wore masks while in the house. We have little kids at home and appreciated that courtesy, even though they didn't have to do that. -And speaking of kids, the guys are proud dads who enjoy talking about their kids, and they were so patient with mine. My 4 year old was curious about what they were doing and watched them work for a few minutes (supervised and held, safely!); they also tried to be as quiet and courteous as possible for our (often sleeping!) baby. My husband and I originally planned to be diligent homeowners and get estimates from a few companies since we knew this wouldn't be a small job. But we were so impressed with Delaware Plumbing Professionals that we went with them immediately. Who knows if we could have gotten a cheaper rate elsewhere? We don't care because we found the pricing fair, felt no pressure to buy anything, and honestly, we feel like we got what we paid for and more. Great communication, amazing customer service, responsive, and we feel like we're valued clients with these guys. Thank you Marcus, Ryan B, Chris...and the crew who hauled off our heavy, old, equipment too! We will definitely call them again for any plumbing issues or upgrades in the future.

The gentleman was very professional, courteous and caring. He went above and beyond the scope of his repair work!! I would definitely refer him to everyone!

Xavier Santiago was great! He was personable, quick and explained the repair step by step. So pleased with your quick response also. Only thing that would improve the experience is to have a prepared list of possible dry wallers that could complete the job for clients.

They were wonderful to work with from start to finish. All workers were kind and knew what they were doing. The price could of been lower. I did actually find a lower deal. But I felt I was in the â best of handsâ with these guys. So we decided to spend the extra monies. Just felt they were honest and would do it the right way. And they did. Not a job you want short cuts taken or ever have to do again. Highly recommend in every way.

The crew that was sent to complete the service water line installation were top-notch and professional, No issues.

Tech was was very professional and courteous

Brandon was very good at all levers off his job .

Servicemen professional and courteous.

The two techs that came out were awesome! They did a beautiful job. My only complaint has nothing to do with them. I thought it was a little pricey

The Technicians was very good, quickly diagnosed the issue and fixed.