Delaware Plumbing Professionals, LLC

Great service. Very professional

The plumbing technician, Eddie Cook, did an excellent job - troubleshooting and finding a leak in the flexible hose in our kitchen faucet; identifying our options for replacement/repair; taking photos and removing the hose to find a part number; working with his parts person to find the correct part; driving to Lowe's to get the part; and installing the part and testing to make sure the leak was fixed. He was very professional and competent.

Problem: had a whole house filter that just would not budge. Had not been able to change the filter for almost 2 yrs. Felt water pressure in the house was now affected. Also had a bathroom faucet upstairs that had visibly reduced water pressure on the hot side. Have a toilet bidet that uses the sink hot water through a T which was installed by different licensed plumbers. I explained to Ryan what the issues were. In my wildest dreams I did not expect this job to cost more than $450 tops. ended up paying $897 to replace a faucet that was not old by any means with a Moen Chateau faucet that does not retail for more than $140 tops and a filter cartridge replacement. I did not change the filter to anything new, nor was I given a new filter ( filter I had) or housing. He just opened it as it was so hard to open and perhaps cleaned and lubed the stuck filter housing and put in the new filter. That is all that was done. I feel while their service call fee of $65 may be reasonable their end prices were not. I never in a million years thought pay so much to replace a basic faucet ( which I am now skeptical as to whether it needed replacing or not- perhaps it could have gotten flushed out as he alleged a piece of plastic from the bidet tubing seal got in there) After I reiterated prior to the work being done that I simply cannot have this work affect my bidet , this almost happened if it were not for some improvising on my part. I will say that he was receptive and helpful, aiding in making sure that the fix worked so I had a working bidet. I will say Ryan was courteous, and professional the whole duration. He cleaned up very well. I have no qualms with their professionalism, and the quality of the work so far. But I take issue with their exorbitant fees. Unfortunately I would not use them again. The fees did not align with the work. This was an amount that reflected the waiving of the service call and a discount by the manager. $897 ? I am still in sticker shock!

Their technicians were very professional and took ownership of my problem. They were not going to leave without getting the job done. This was not a easy job, took a lot of patience to get these drains cleaned out but they got it done! Highly recommend them and ask for Marc and Jaâ Kawan. Plumbingâ s dream team!

Steven and Anthony were excellent service men , respectful of property and friendly

Great communication. Showed up as scheduled and performed work as agreed

Technician arrived on time and took care to wear booties whenever in the house. He examined the problem and gave several options for fixing the problem. The price was in line with other companies bidding on the job and the work was completed quickly and cleanly.

Better than anticipated, friendly, and informative, seemed knowledgeable. Fixed the issue with less invasive repairs previously quoted elsewhere. Did a great job knowing I needed a budget friendly fix. Went out of their way to accommodate.

The gentleman was very pleasant and explained what he was there for

See Attached Review. Russell G.

Good work.

Super professional and responsive.

Very. Good

I felt dollar value a bit on the pricey side.However I do understand everything has increased in price considering all things I still feel it was steep.

Ryan and Ron were very knowledgeable about the product, friendly, answered every question with patience. Cleaned the area they worked in as if they were never there. True professionals. Any other plumbing issues they are my first call!

The techs are always friendly and courteous

Jon was very thorough in his clean up and explanation of what work needed to be done.

They were very quick to respond. The technician was professional and approachable. Th only negative was I thought the cost was a little on the high side.

No

The technician, Chris Conley, was excellent and gave me solutions to the problems, he was very professional and knowledgeable.

Great plumber!

Very professional. Came to fix the problem within 3 hours of the initial phone call. Great job. Will hire again.

Needed immediate repair of leaking copper water piping (not listed as project in questions). Same day OK but a bit later than planned. Competent, Took interest in whole system and potential causes of problem as well as doing the fix. Definitely recommend them.

Very Professional and excellent job would definitely recommend them

Great job done in a timely manner