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D & B Mechanical

Heating and Air Conditioning, Electrical, Heating Oil,

About us

D & B Mechanical makes it our priority to make you comfortable and make your business or home run as effortlessly as possible. We know that your life can not revolve around someone else's schedule. D & B Mechanical only fixes what's wrong; unlike other companies that tell you everything needs to be replaced. We offer 24 Hour emergency services because your emergencies are just important to us as they are to you.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Commercial, Residential, and Industrial: HVAC, Refrigeration, Ventilation, Restaurant Equipment, Commercial Washers, Dryer and Extractors, Hydraulic & Pneumatic Services, Conveyor Lines, Process Chillers, Boilers. Preventative Maintenance Agreements, Troubleshooting & Repair

Amenities

Free Estimates
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

1.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
25%
1
75%


Rating CategoryRating out of 5
quality
1.3
value
1.5
professionalism
1.3
responsiveness
1.3
punctuality
1.0
Showing 1-4 of 4 reviews

Jack J.
04/2021
1.0
electrician, heating & air conditioning/hvac
  + 0 more
Do not hire D&B Mechanical!!! They tried to scam me for $1,560. The worst customer service experience I’ve had with a service provider; D&B Mechanical, Dan Dennis, Owner. He’s not reliable and offers lots of excuses to get over. My heating system stopped working in January so I contacted Dan and he did an on site estimate. He stated the compressor was bad, needed to be replace and the system will need recharging. The initial price he quoted was $1,860, but he agreed to a senior citizen discounted which brought it to $1,560. He required full payment prior to ordering parts or doing repairs. So I paid the entire amount using my Visa. Approximately one week later, Dan informed me that the compressor was good, but the unit had a Freon leak. He ordered parts and said he expected to have the unit working within two to three days. After several follow ups, three weeks of promises and no shows, I hired another HVAC contractor and informed Dan that I was canceling our verbal agreement. The new contractor installed a new thermostat the next day and the unit has been working great ever since. While Dan did not do anything to repair my unit, he refused to refund my money. I was required to file a dispute with Visa. After their investigation, they issued a credit for the full amount Stay away from Dan Dennis and D&B Mechanical at all cost.
Description of Work: Heating Repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,560

Diane L.
09/2018
1.0
heating & air conditioning/hvac
  + -1 more
HVAC air conditioner/heater..Customer paid $6500.00 from 5/2017 til took to court 9/4/2018 to get fixed. Owner Promised many, many times to come out to find the leaks. Said in court he came out and spoke to roommate when owner wasn’t home and never left paperwork saying what he did, because he never came. Records at front desk lobby shows only came 1x May 4x July from time table above!! I will be showing judge all the complaints on this list when he said he had none
Description of Work: HVAC Was not heating or cooling! Referred by mutual friend

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,500

John W.
08/2016
1.0
Crook. Charged 1,000.00 then came out for 15 Minuts did nothing and made excuses as to why he didn't fix the unit. Over a month later came back and claimed there was nothing else wrong. Have no a/c still after he was paid 1,000.00 refuses to fix the unit and had another company come out and quote the fox at 500.00 this guy is extremely bad. Have security camera footage of his employee laying in my patio furniture doing nothing the whole time. For over 3 months now I have a a/c that runs 24-7 and a pregnant wife with a house that's 85 due to this crook. Stay away from this dirt bag.
Description of Work: A/C valve needed replaced.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Teresa H.
10/2015
2.0
They were always in a hurry so much so that they did not test the system when they got the A/C unit hooked up and consequently the A/C unit leaked into my brand new basement and flooded my new carpet. I had to have the water extracted and now D & B Mechanical will not take responsibility for their error and pay for the water extraction. The owner sometimes took days to return phone calls. He would tell me he was going to come over but wouldn't show up. He had an excuse for everything. Every time they came here to fix something, they broke something else. I would not recommend D & B Mechanical for anything, ever.
Description of Work: Installed central A/C including duct work and some additions to basement and kitchen heating.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$13,000

Response from D & B Mechanical
Wow, as we read your comment on angies's list it is heart wrenching to read after we installed your a/c system in the winter, we went through everything with you at the time of completion and you where perfectly satisfied with all the work we did. That is why you made your final payment and signed that you were satisfied with the work performed. It wasn't until this spring when we started your system up and that's when your condensate pump malfunctioned, when that happen you called me and after I offered to have it taken are of right away you insisted on using a company you were familiar with. We agreed that you would get an estimate first, instead you authorized Marlins to do the job and said them, "the contractor will pay for it" so they doubled your price. They charged you for a complete carpet cleaning which they never did. I told you at that time D&B Mechanical would pay half of the bill because it was NOT your whole basement carpet that was affected. It was a mere 5x8 section of a 20x 20 room. But sadly nothing pleased you, instead you would rather bash us on angies list. We have been in business for 15 years with no problems at all. I would believe this has to mean something. There is an old saying, you can't please everyone no matter what you do, but we surely tried; so if your going to bash a company at least tell the truth and the whole story.

    Contact information

    unknown, Newark, DE 19711


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Electrical,
    Heating Oil,
    Generator,
    Funeral Homes,
    Water Coolers,
    Water Heaters,
    Handyman Services,
    Gutter Cleaning

    FAQ

    D & B Mechanical is currently rated 1.3 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 9:00 AM - 2:00 PM

    D & B Mechanical accepts the following forms of payment: Check
    Yes, D & B Mechanical offers free project estimates.
    No, D & B Mechanical does not offer eco-friendly accreditations.
    No, D & B Mechanical does not offer a senior discount.
    Yes, D & B Mechanical offers emergency services.
    No, D & B Mechanical does not offer warranties.
    D & B Mechanical offers the following services: Commercial, Residential, and Industrial: HVAC, Refrigeration, Ventilation, Restaurant Equipment, Commercial Washers, Dryer and Extractors, Hydraulic & Pneumatic Services, Conveyor Lines, Process Chillers, Boilers. Preventative Maintenance Agreements, Troubleshooting & Repair

    Contact information

    unknown, Newark, DE 19711


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 2:00 PM