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Basement Pros Inc-Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation

Basement Waterproofing, Foundation Repair, Drain Pipe Installation,

About us

4-Time Super Service Award Winner! Full Service Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation. Family owned & operated. No subcontractors. No commissioned sales people. Cost is determined by the job. No travel charges. No service fees. May contact by email. Ask about Angieā€™s list discount. Interior & Exterior Drainage Systems, Crack Repairs, Mold & Mildew Removal- Mold exterm, Parging, Crawlspaces, Sump Pumps & Emergency Battery Backup Systems, Waterproof Coatings, Wall Panels, Structural Foundation Repairs, Window Well Leak Repairs, Concrete Flat Work & Home Ventilation

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Interior & Exterior Drainage Systems, Foundation Wall Crack Repairs, Mold & Mildew Removal- Moldexterm, Crawlspace Drainage & Conditioning Systems, Sump Pumps & Emergency Battery Backup Systems, Waterproof Coatings, Wall Panels, Structural Foundation Repairs, Window Well Leak Repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.889 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
2%
3
1%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 76-89 of 89 reviews

Ken B.
08/2015
5.0
basement waterproofing
Ā  + -1 more
It went great.
Description of Work: We have a minor water issue in our basement. Pete from Basement Pro's came out to address the situation and give us a quote. He determined our foundation was fine and that we had a landscaping issue. For no charge he provided us with an estimate and a suggestion for how to fix out issue. I would use Basement Pro's if I had an issue.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
07/2015
5.0
basement waterproofing
Ā  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leta A.
07/2015
5.0
basement waterproofing
Ā  + -1 more
unknown
Description of Work: One portion of my French drain was clogged and Basement Pros had to replace it. Pete explained exactly what was to be done, and Donny and crew performed the job expertly. I very highly recommend Basement Pros.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
04/2015
5.0
basement waterproofing
Ā  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia L.
04/2015
5.0
remodeling, basement waterproofing, wells, drain pipe, basement remodeling
Ā  + 3 more
unknown
Description of Work: The finished basement had to have walls removed in order to cover the block walls with waterproof covering. Installed a french drain with 2 sump pumps which required much jack hammering and carting away thick heavy concrete. Work was completed in quoted time frame. They were punctual and polite, answered my many questions courteously and completely. Everyone was friendly and respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Gavin S.
04/2015
5.0
basement waterproofing
Ā  + -1 more
unknown
Description of Work: They found the leak was from our furnace, not the wall. No repair needed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

francis C.
02/2015
5.0
basement waterproofing
Ā  + -1 more
unknown
Description of Work: Stopped water leak in basement.They were on time and did good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Henry A.
01/2015
5.0
basement waterproofing
Ā  + -1 more
unknown
Description of Work: Great Experience. I contacted the team by email and then phone. Pete showed up and did the inspection. I wasn't present but I was very familiar with the problem - so I knew that he had done a thorough inspection. We negotiated on the services and the price. They worked me in to the schedule and allowed me to provide the dehumidifier. They finished a three day job in two days - in August - what an accomplishment! | |A+ - definitely give these guys a shot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Wendy E.
01/2015
5.0
basement waterproofing, foundation repair
Ā  + 0 more
unknown
Description of Work: Basement Pros completed repair to my cracked basement wall. Fabulous to deal with from start to finish. Will definetly use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$895

Jack H.
05/2014
5.0
basement waterproofing, wells, drain pipe, foundation repair
Ā  + 2 more
..
Description of Work: To begin with, when Pete, the sales rep, came out to spec the job, I could sense he was going to be honest and fair. I was in desperate need of a French Drain and sump pump installation (long overdue), and a patch to a crawl space leak (new), which forced my hand into finally having the water issues addressed. Well, the meeting with Pete went very well, not being aggressive, but just making his recommendations of what I needed to have done; and how Basement Pros could do it. Then came the quote for the work he suggested should be done. It was an offer I could not refuse. I told him "Keep your pen out, you have the job". I was sure I was doing the right thing, and it was. The work was scheduled to be done one week later, and Donny (job foreman) and his crew showed up promptly when they said they would for both days of work. The entire crew was courteous, polite, and respectful the entire time they were on the job. Plus, there was no cell phone horse#&%@ at all. I won't tolerate that; and it was obviously something that Donny and Basement Pros will not either. Early in the beginning of day one, Donny told me to feel free to come down and ask questions, and see how it's going. A positive gesture; I thought. Anyway, The two days work went very well for the French drain, Crawl space leak repair, and liner for the space. BTW, this is a family business; and they do not sub-contract any of their work. That is something they pride themselves in; and they should. I feel any prospective customers should for sure hold that fact high in their considerations. I would also like to mention that I feel the money spent for the subscription to Angie's List was money well spent. The previous reviews for this provider were 'spot-on', making it easy for me to determine who to call for the work. For anyone reading this review, I could not recommend Basement Pros and their entire staff any higher. My thanks to everyone involved in my making the decision to go with this provider. Peace! Jack Hetherton ,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Clare M.
07/2013
5.0
basement waterproofing
Ā  + -1 more
Great...
Description of Work: Don't know exact date but it was the day after I called .Came out due to smell in basement. Checked everything and said to get a dehumidifer. Everything else was good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James R.
04/2013
1.0
basement waterproofing
Ā  + -1 more
Never got that far
Description of Work: I called the number listed and talked to someone who said she wasn't in the office that day, but someone else who was working that day would call be back. Last heard! I chose to go with a different company since I didn't want to deal with a company that wouldn't return a phone call.
Rating CategoryRating out of 5

Response from Basement Pros Inc-Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation
Sorry for the mix up, but we have no record of your call or request for information. I often give detailed initial consultations by phone to potential customers, in the future please feel free to call our office and ask directly for Mike Ward, I am the Owner & President of Operations.

Joe C.
03/2013
5.0
basement waterproofing
Ā  + -1 more
Everything went great!
Description of Work: I had a sump pump installed in my house. Just as as they said, there is no more water in my basement now! Everybody was professional, on time and the work was done in two days which was great. I'd definately use Basement Pros again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Julia N.
12/2011
5.0
excavators, basement waterproofing
Ā  + 0 more
Very friendly and responsive.
Description of Work: "Exploratory" excavation & then rerouted downspouts to redirect rainwater they believe was causing our water issues.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Basement Pros Inc-Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation
Sorry Member, We never received a request for information from you thru our website. Did you call our office direct? You can call us toll free @ 866 991-PROS (7767).


Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Drain Pipe Installation,
Mold Testing & Remediation

FAQ

Basement Pros Inc-Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 3:00 PM

Basement Pros Inc-Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Basement Pros Inc-Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation offers free project estimates.
Yes, Basement Pros Inc-Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation offers eco-friendly accreditations.
No, Basement Pros Inc-Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation does not offer a senior discount.
Yes, Basement Pros Inc-Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation offers emergency services.
Yes, Basement Pros Inc-Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation offers warranties.
Basement Pros Inc-Basement Waterproofing, Crawlspace Conditioning, and Mold Remediation offers the following services: Interior & Exterior Drainage Systems, Foundation Wall Crack Repairs, Mold & Mildew Removal- Moldexterm, Crawlspace Drainage & Conditioning Systems, Sump Pumps & Emergency Battery Backup Systems, Waterproof Coatings, Wall Panels, Structural Foundation Repairs, Window Well Leak Repairs.

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM