AVG Waterproofing

basement waterproofer, egress window installer

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

10 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.6
Showing 1-15 of 15 reviews

Richard B.
09/2020
5.0
Alex is a pro, and the team works hard and did a great job. My basement was particularly difficult...apparently the concrete floor was built to last 1000 years and required a compressor the size of a VW to give the jackhammers enough power to break up the concrete. I actually had an agreement with another contractor but kept my appointment with AVG. Once I walked through it with Alex I knew I had gone with the wrong guy and I changed to AVG. I am very glad I did even though they cost a little more than the first company. This is a job you want done the right way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Chantel M.
07/2020
5.0
Excellent customer service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronald C.
07/2020
4.0
Good and Fast workers , Clear and professional . After agreement on project they started the next day and finished in one day. They did not put you off to start weeks later. I recommend them over other companies I have worked with. To get a appointment with two other Companies they scheduled days out , AVG were finished the Project before the others could even come first visit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

lydia h.
07/2020
5.0
Dave came out to give me an estimate on fixing what I was hoping was down 3 ft dig, after explaining my options I chose to go all the way down 6 ft and I was happy that I had. Alex the owner and his crew came out, they dug out the foundation, showed me where the cracks were and came back the next day to finish fixing the cracks installing the waterproof barrier, regrading and filling in the trench. They were professional, on time and amazing to deal with. When they left you would not have known they had been there except for the lack of grass on that side of the house. I would recommend this company to anyone needing their foundation fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jose B.
07/2020
5.0
I had two jobs install a French drain sump pump in my basement and replace concrete in driveway to garage 26 ft by 5 ft and it was all done in a day and a half they cleaned up and left everything neat a crew of seven hard working guys will hire again thank you AVG waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Seth C.
06/2020
5.0
Alex was excellent. He responded immediately, always answered the phone when I called, went out of his way to see me after hours on my schedule to get me an estimate, gave me a price well below the competitors. His team worked very quickly and efficiently, and we're working literally every moment they were on the property; lunch breaks were staggered so work was always happening. They did great work, cleaned up well, and solved my problem. They were 100% "can do" and I would recommend them again. I even offered to be a reference. Alex is a great project manager!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy M.
06/2020
5.0
Alex was very quick to come all the way up from Delaware on a Sat morning to give us a quote. He really knows his stuff and did an excellent job. 3 catch basins, regrading, topsoil,seeding, french drain. Corrected some previous work we had done by someone else a couple years ago.He had some great advice and ideas for us. Lawn has never been drier! We had a pond in the backyard every time it rained. What a relief!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Mike L.
04/2020
5.0
Alex and his crew removed my rear patio and dug all the way to the footer to properly seal my basement wall mitigating a water leak that burned up two sump pumps in less than a year. They reparged the rest of the exposed basement wall above grade and repoured a new concrete patio more than doubling it's size. All in all the finished product looks amazing and we are enjoying our new outdoor living space. I highly recommend AVG Waterproofing. Great value for the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claire G.
02/2020
5.0
Came out the same day to make the assessment. Team out only a couple days later, and did a great job. They did identify another potential problem (with which I agreed), and did all the work in one day. Crew were hard working. I waited until it rained today, and no water has come in!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeremy S.
09/2019
5.0
He was on time same day service and had fair prices. Got a quote for some additional work and will hire them for that when we are ready to proceed as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ellen B.
07/2019
0.5
I hired Alex because my window wells were leaking and he came in did an excellent job on my window wells, they also repaired 3 cracks in the foundation and after it rained the leaks started again in the cracks, I called Alex , he told me he would be here on 7/14/19, did not show, I made another appointment and a no show again, now I can not seam to get a hold of Alex,

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
0.5


Lucille S.
02/2019
5.0
They were efficient, quiet, and they got the job done lickity split. And it was beautiful work. We have a 4 year guarantee, and it rained that night but nothing came through.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jean s.
12/2018
5.0
Very hard working group.....did an excellent job both with remodel and clean-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    500 Apple Road, Newark, DE 19707

    http://www.avgwaterproofing.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM
    Sunday:
    Closed

    Service Categories

    basement waterproofer,
    egress window installer

    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Sunday: Closed

    AVG Waterproofing accepts the following forms of payment: CreditCard
    Yes, AVG Waterproofing offers free project estimates.
    No, AVG Waterproofing does not offer eco-friendly accreditations.
    No, AVG Waterproofing does not offer a senior discount.
    Yes, AVG Waterproofing offers emergency services.
    Yes, AVG Waterproofing offers warranties.

    Contact information

    500 Apple Road, Newark, DE 19707

    http://www.avgwaterproofing.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM
    Sunday:
    Closed